Session Title

1
Bring Together Sametime, QuickPlace and iNotes
for Advanced Collaboration
Rob Novak, President SNAPPS
www.snapps.com
2
About the Presenter

• Rob Novak
• President, SNAPPS -- an IBM Business Partner
• Co-author Deploying QuickPlace Redbook, Author
  Lotus Advisor, VIEW. Co-writer Lotus
  certification exams -- QuickPlace 3, Sametime 3,
  Notes 6, Domino 6 Web
• Presenter Lotusphere, VIEW conferences, IBM
  Developerworks, Advisor DevCons, user groups
• Completing Ph.D. in Business, focus on
  collaborative systems. Dual masters in
  management and public administration
• Just completed 12-city tour speaking to top
  companies about Lotus deployments

3
What We'll Cover ...

• Understanding what developers are doing with
  Lotus Software "beyond e-mail"
• Avoiding early mistakes and thinking longer term
• Understanding the technologies used to create
  "killer apps
• Deploying complex, cross-product applications
• Supporting a progressive development environment

4
Start With the Original Killer App

• E-mail -- in the good old days, we had Notes, we
  had Domino servers ... today
• iNotes Web Access
• iNotes Access for Outlook
• Mobile Notes
• Domino Everyplace
• Workplace Messaging
• Developers work to extend and expand on these
  products

5
Extending Mail

• Developers extend mail by bringing it into a
  group productivity context
• Concepts abound for externalizing mail and
  calendar components to the Web
• "5 most recent messages -- just in case"
• "Just that one project folder"
• "My calendar, and a few others"
• "Notes and QuickPlace calendars together"

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6
Sametime

• We know what Sametime does -- right?
• Instant Messaging
• Web Conferencing
• Developers have six API choices to work Sametime
  into their applications

• COM
• C
• Java

• Links
• DDA
• Community Server

7
Sametime Integration Concepts

• Adding Sametime to Web sites
• Easy methods to complex applications
• Can start small and grow easily
• Integrated into Quickplace
• Complex implementations combine awareness with
  context, for instance
• Awareness stratified by product line or division
• Dynamic real-time Web marketing
• Recording for enhanced customer experience,
  market impact tracking and feedback

8
Team Workplace (QuickPlace)

• Team Workplace (formerly QuickPlace) is 50
  product, 50 development environment
• And almost 5 of developers know this!
• Serious applications are being developed
• Externalization of data and integration are hot
  topics
• New Java XML API opens a whole new can of worms
  -- new methods, new syntax

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9
QuickPlace Killer Apps

• Dynamics of Team Workplace development are
  (thankfully) countercyclical
• Automation of simple to complex business
  processes are hot in a down economy, while ...
• Enhanced awareness and improved time to market
  are competitive advantages in good times

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QuickPlace -- Automating Business Processes

• Big 4 Accounting Firm
• Conducts 100 of global audits, start to finish,
  in a custom QuickPlace
• Big 3 Automobile Manufacturer
• Plans top-level strategy every month in a custom
  QuickPlace
• Big BLUE Company that shall remain nameless
• Conducts business consulting engagements in
  custom QuickPlaces

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Pulling All This Together

• With so many collaborative tools going so far,
  there is a market for portal applications
• Websphere Portal, iPlanet Portal, Plumtree, ISV
  Applications
• Or -- Domino developers with creativity and
  innovation might just create their own 100 pure
  Lotus solution

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12
Killer Apps -- When You Demo
Don't deploy this way...
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Killer Apps -- When You Deploy
ERNIE
OSCAR
COOKIEMONSTER
Domino 6 Basic Authentication WebDAV LDAP /
DA
QuickPlace 3
QuickPlace 3
SNUFFY
MSSO
BERT
SAMETIME
RUBBERDUCKY
ZOE

• Third Party Products
• SnappShot
• SiteMap for QuickPlace
• AnyPlace Administrator
• SpamJam

Sametime lt-3 2.5-gt
Domino 6
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General Do's and Don'ts

• Do
• Respect Domino security fundamentals -- each of
  the products do
• Understand the scalability aspects of each
  product in your environment
• Do load testing before deploying integrated apps
• Consider the implications of and conduct use
  scenarios before locking up the environment

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General Do's and Don'ts (cont.)

• Don't
• Go overboard on the separation between
  development and administration staging and
  production
• Invest tons of time and money in a funky
  workaround for one product w/o considering others
• Skimp on hardware, RAM or bandwidth
• Assume anything! Do your homework ...

16
Thinking Long Term

• Lotus GM Ambuj Goyal "Open Standards!"
• Directory LDAP -- Domino, iPlanet, Netscape,
  whatever ... Just LDAP!
• If you're not there, start along the path to get
  there ... Domino is an easy way to migrate
• If you are there, push for maturity and reason in
  the LDAP group assignments

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17
Thinking Long Term (cont.)

• XML/XSLT -- Tools every developer will use soon,
  if not already
• Web Services -- Shrug the "huh?" aspect of it and
  get a handle on what it means to the
  organization Flexibility

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18
Web Services Basics

• Web Services are a set of protocols designed to
  make the language of information retrieval
  irrelevant to the developer, end user
• Foundation XML

SOAP Request URL
LotusScript Agent
(
sSOAPURL
,
SOAPEnvelope
,
sSOAPAction
)
sResult
MS XML DOM Parser
XML as Result Set
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Technology Choices for Developers

• Cascading Style Sheets
• SOAP
• WSDL
• ActiveX
• Custom Themes
• Sametime Links Toolkit
• Sametime Java Toolkit
• Sametime C API

• Formula Language
• LotusScript
• Java
• JavaScript
• Dynamic HTML
• HTML
• XML
• XSLT

Mistake alert Blanket statement of "no support"
for technologies in this list ... these are the
technologies that make your investment in Lotus
Software worthwhile.
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Step 1 Know the Hardware Requirements Increase
Them

• "Minimum requirements" translates roughly to
  "won't work on this"
• For Sametime RAM and Bandwidth
• For QuickPlace CPU is king
• For iNotes CPU is king too, because it's
  QuickPlace's DNA!
• Rough rule of thumb -- Minimum x 4
• Find and study optimization techniques
• Redbooks are an excellent source of this
  information!

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Step 2 LDAP Considerations

• Map the LDAP directory schema and ensure all apps
  will work with it
• Domino as LDAP? Expose the right fields
• QuickPlace? Use the QPconfig.xml file to map the
  schema
• Sametime? Should be a friendly LDAP consumer

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27
Step 3 MSSO

• Multi-Server Session Authentication is key to
  interoperability
• Ensure you include all current and potential
  servers in MSSO
• Exception is WebDAV -- doesn't support MSSO
• Test, test, test at the core level by deploying a
  simple Domino app across each server and logging
  in ...

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28
Step 4 Assembly

• Assemble complex applications in a team with
  developers
• Do NOT worry about security at this point!
  Security is a layer above the application, it can
  be added when functional tests are complete
• Test application functionality with developers,
  end users

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Step 5 Lock it Down

• Impose security based on the development model
  (hopefully roles are used extensively)
• Lock down server documents
• Impose firewall rules
• Invoke hardening procedures on the OS
• TEST in between each step, or you won't know what
  is causing any problems that arise

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30
Resources

• QuickPlace
• Customizing and Deploying QuickPlace Redbooks
• Sametime and QuickPlace Exams (new!)
• Lotus Developer Domain
• Search there first -- lots of admin questions
  are asked and answered on this site!

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31
Resources (cont.)

• iNotes
• Usual suspect Web site - LDD
• Deploying iNotes Redbook - Chapter 6
• Sametime
• Usual suspect Web site - LDD
• Various 3rd party vendors (Cobra, Instant-Tech,
  SNAPPS)
• Component download - server plus toolkits

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32
Takeaway

• The Killer App makes a compelling case for you
  to
• Invest in skills to fill gaps
• Increase the ROI on your Lotus Software
  investment by combining personal productivity and
  advanced collaboration
• Administration of complex systems is no harder
  that simple systems - assuming you stick to open
  standards and work with development

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Takeaway!

• Domino "killer apps" are a perfect way to bring
  together the rest of the product line while
  reusing your administration skill set.
• When you need an infrastructure or a framework,
  buy a portal. When you need a killer
  application, build an application!

34
QUESTIONS?
Rob will answer your questions now. Submit your
questions by clicking on the Ask a Question
button in the bottom left corner of your
presentation screen.
Thank you! You can send additional questions to
Rob Novak via editor_at_searchdomino.com.