Things That Make You Go HMMM

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Things That Make You Go HMMM?

• How To Improve the Ability to Critically Think.
• Presented by John Thompson, MSW, Marilyn Ray, PHD
  and Faith Aprilante

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Why be so Critical?

• Being Critical has a negative connotation
• Latin
• Krino to choose, decide or judge or to separate
  the wheat from the chaff
• Krites discerner, judge or arbiter
• Kritikos have the ability discern or decide by
  exercising good judgment
• Purposeful and Reflective Judgment

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Uses of Critical Thinking

• To solve problems
• To make decisions
• Or to decide in a reasonable reflective way what
  to believe or what to do
• YOU use it EVERYWHERE and ALL THE TIME

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A Quick Intro to Critical Thinking

• A Mental Process
• Interpretation
• Analysis
• Evaluation
• Self Regulation
• Explanation
• Inference

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10 Criteria we want all employees to have

• Clarity
• Credibility
• Accuracy
• Precision
• Relevance

• Depth
• Breadth
• Logic
• Significance
• Fairness

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The Ideal Critical Thinker is

• Habitually Inquisitive, Well-informed, Trustful
  of Reason, Open-minded, Flexible, Fair-minded in
  evaluation, Honest in facing personal biases,
  Prudent in making judgments, Willing to
  reconsider, Clear about issues, Orderly in
  complex matters, Diligent in seeking relevant
  information, Reasonable in the selection of
  criteria, Focused in inquiry, and persistent in
  seeking results which are precise as the subject
  and circumstances of inquiry permit

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Basic Principles to Consider

• What gets measured gets done.
• If you dont measure results, you cant tell
  success from failure.
• If you cant see success, you cant reward it.
• If you cant reward success, youre probably
  rewarding failure.
• If you cant recognize failure, you cant learn
  from it.
• If you can demonstrate results, you can win
  public support.

• Are we doing the right thing?
• Are we doing it well?
• And, how do we know?

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Quotes from Current Counties

• I had to get through my initial resistance to
  where it had meaning for me. It was almost a
  religious experience for me It was life changing
  to analyze how far they have moved away from the
  heart of the model and how much we need to do to
  bring it back.
• Our Commissioner said when she read the contract,
  Now I see the whywhy this is a good thing to
  do and why were are spending the money on this
  servicewhat we really expect .
• Lots of different methods for all leaning
  styles.
• This was a very good Quality Improvement
  exercise. It made me really look closerat
  things.
• The accountability is having an impact. The
  provider is so happy to be clear on his
  responsibilities, our responsibilities and the
  parents.
• Our provider is energized and its like we have
  empowered him because now he feels joined with us
  and not so out there in a vacuum.

• This is a rural county with a limited number of
  providers and with relationships already
  developed and contracts that arent necessarily
  founded on whats best to do and not always done
  in a planful way. Now we need to take a step
  back to see who is doing what and who is doing it
  well.
• We were not at all data or evaluation based
  before, now we understand how important this is
  and will use GTO with all our contracts.
• We werent as specific in our contracts and they
  tended to be put on a shelf rather than guiding
  our expectations of providers. Yeah! We did
  not do what was said in the contract.
• Weve never seen a formal needs assessment.
  There is a huge disconnect between the
  Comprehensive plan and what we do.
• This contract is more comprehensive, precise,
  and data driven. We are making progress. GTO is
  good support and a good framework. Five years
  ago wed have a contract and not look at it again
  for maybe ten years.
• The strategic plan forms are good and I find it
  easy to report. It really makes sense

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