NABC members have over 75 different ISPs with some of th

1
E-mail made simple

• OK, maybe less confusing

2
Lets first review some terms

• An ISP is an Internet Service Provider.
• NABC members have over 75 different ISPs with
  some of the larger companies being giants like
  AOL, MSN, YAHOO. Many members have smaller ISPs
  that could be linked to web sites or even
  individually run.
• It makes subtle differences but basically all
  ISPs handle your internet communications

3
NABC members e-mail addresses

• E-mail addresses are made up from common ISP
  groups and then unique addresses to reach
  everyone.
• Each address has an extension. Our NABC members
  have seven categories such as
• Most common are .com, .net, .org
• Our friends in Canada are .ca
• Military Academia are .mil .edu

4
Communicating with groups

• Lets look at our NABC groups comprised of 115
  state provincial groups.
• 28 in West
• 27 in Southeast
• 32 in Midwest
• 28 in Northeast
• E-mails can be grouped in these 4 groups or you
  can group your individual clubs, or legislative
  groups, etc.

5
Our members use drastically different software to
read e-mail

• Microsoft Outlook or Outlook Express
• Yahoo mail
• Hotmail
• MSNmail
• Lets look at how Outlook allows you to create
  e-mail groups

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Outlook will tell you how to do it step by step

• On the File menu, point to New, then click
  Distribution List.
• In the Name box, type a name. WEST REGION
• Click Select Members.
• In the Show names from the list, click the
  address book that contains the e-mail addresses
  you want in your distribution list.
• In the Type name or select from list box, type
  WEST REGION
• In your e-mail lists, select the name, and then
  click Members. Do this for each person you want
  to add to the distribution list, and then click
  OK.
• The distribution list is saved in your Contacts
  folder by the name WEST REGION.
• Follow the same basic instructions for all the
  rest of the NABC regions Southeast Midwest and
  Northeast

7
Different software has different limits on how
large a group can be.

• Earthlink, is different than HotMail, etc. The
  best way to find out what limitations there are
  is to ask your ISP.
• i.e. An error message of 'Too many recipients' 
  would indicate a limit to prevent you from
  sending SPAM. Once you know their limit, you
  will have to send the e-mail multiple times in
  smaller groups to stay below their limit.

8
Using e-mail

• Whether receiving or sending, here are some quick
  tips to remember
• REPLY sends e-mail only to sender
• REPLY ALL sends back to sender and anyone copied
  in the senders CC list.
• FORWARD sends the e-mail and its attachments on
  to the recipients you include in your TO field.

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Recipient fields

• TO can include individual e-mail addresses or
  group e-mails. These usually need to be
  separated by a delimiter character
• CC This will send Carbon Copies to every address
  in this field
• Bcc This will send Blind Copies to everyone in
  this field but others will not be able to see who
  you are sending it to, thus it is a BLIND copy.
• Note that when your recipients REPLY ALL their
  e-mails will be sent to you and everyone in the
  CC list but no one in the Bcc list
• If you print your e-mail, Bcc addresses will be
  shown

10
Copying Pasting

• Most of us are not quick typists so here are a
  few tricks of the trade.
• Holding down mouse and swiping text selects
  everything highlighted.
• It can then be COPIED by selecting menu or
  short-cut keys Cntrl-C
• It can be CUT (deleted) by selecting menu or
  short-cut keys Cntrl-X
• You may re-use your last copy or cut by
  positioning your cursor and PASTEing it where you
  want or short-cut keys Cntrl-V
• One little known shortcut is Cntrl-A which
  selects ALL.

11
Hey! I am sending but you are not receiving!

• Sometimes when you send an e-mail, you will
  receive an error message something like Unable
  to deliver message.
• Read the error text and most of the time it will
  tell you what is wrong
• With e-mail groups, a single e-mail could kick
  back while all the rest will be delivered fine.
• Occasionally you will get error messages that
  tells you the recipients mailbox is full or it
  cannot accept an attachment. In these cases, try
  to contact the user in other ways.

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Summary

• When using e-mails, try to be brief and to the
  point.
• State at beginning of e-mail if a response or
  action is expected.
• Use links more often than complete documents.
  i.e.
• http//www.outlook-tips.net/beginner/
• http//www.slipstick.com/outlook/ol2007/

13
Most importantly

• Get off that computer every once in a while and
  get out in the woods!