Oracle

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Created by Sarah Gentry MIS Professor Brozovic

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About Oracle

• Oracles business is information how to manage
  it, use it, share it, protect it
  
• Worlds largest enterprise software company
• Only vendor to offer solutions for every tier of
  a business database, middleware, business
  intelligence, business applications, and
  collaboration

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History

• Founded by Larry Ellison, Bob Miner and Ed Oates
  
  
• One of the first companies to make its business
  applications available through the internet
  

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Timeline
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Vision
3 Principles of the Information-Driven Enterprise

• SIMPLIFY- Speed information delivery with
  integrated systems and a single database.
  
• STANDARDIZE- Reduce cost and maintenance cycles
  with open, easily available components
  
• AUTOMATE- Improve operational efficiency with
  technology and best practices.

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Products

• Oracle offers three infortmation-driven CRM
  product lines that leverage enterprise data to
  drive profitable customer interactions
  
• Oracle E-Business Suite
• PeopleSoft Enterprise
• JD Edwards EnterpriseOne

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Products

• Oracle's products cover the breadth of CRM
  functionality, from sales, marketing, and
  e-commerce, to customer service, multi-channel
  interaction, and analytics

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PeopleSoft Enterprise

• While researching CRM, I came across the company
  named Oracle and more specifically, Oracles
  product, PeopleSoft. I use this program every day
  while working at Blue Cross Blue Shield of Texas.
  PeopleSoft is such an important part of every
  employees day! Through this research, I found
  out how Oracle, and the product PeopleSoft, is a
  necessity in many peoples lives.

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PeopleSoft

• Rich industry-specific functionality based on a
  configurable core set of CRM applications
  
• An extensible framework that makes
  customer-specific enhancements fast to incorporate

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PeopleSoft

• Industry-specific integration that is designed
  into the solution
  
• not built on top of it
• Industry domain expertise and partnerships with
  leading SIs

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PeopleSoft CRM Products

• CRM Analytics Solution
• CRM Warehouse
• Customer Behavior Modeling
• Customer Scorecard
• Predictive Analytics
• SmartViews

• CRM Industry Solutions
• CRM for Communications
• CRM for Energy
• CRM for Financial Svcs
• CRM for Govt
• CRM for High Technology
• CRM for Higher Education
• CRM for Insurance
• CRM for Wealth Mgmt

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Reviews

• "The Oracle grid solution made sense in terms of
  flexibility and scalability, but especially the
  cost-performance ratio. Edgardo Sokolowicz,
  Chief Technology Officer MercadoLibre
• "We are amazed at the enormous impact the
  combination of MasterCard products, in concert
  with Oracle Financials and Internet Expenses, has
  had on our business." -Stephen Orfei Sr VP of
  MasterCard

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Partners

• Our more than 15,000 partners help create rich
  solutions for broader markets, and bring even
  greater value to customers through solutions that
  address business needs

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Customers

• Some of the PeopleSoft Enterprise Customers
• Agri Beef
• Expedia
• Long Foster
• ABN AMRO Bank

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References

• Everything used in this Power Point presentation
  was from
  
• www.oracle.com