Technology and Social Inclusion

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Technology and Social Inclusion

• Margaret Moran MP
• moranm_at_parliament.uk

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(No Transcript)
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Social Exclusion in the UK
An estimated 22 of the population (11.3M) people
are socially excluded.

• Unemployment
• No qualifications
• Poor mental health
• Poor Physical Health
• Living alone

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Factors towards social inclusion

• Unemployment
• financial security
• good mental and physical health 
• low risk of crime
• provision of appropriate care 
• mobility and access to transport
• good social networks  
• good access to local services
• opportunities for civic participation and
  cultural activities
• employment and learning opportunities
• suitable housing

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Digital Exclusion in the UK

• 11 don't have a mobile phone
• 33 of UK households don't have a home computer
• 39 of adults in the UK don't use the internet
• 27 don't yet have a digital TV, and 26 of those
  who do, have non-interactive forms of Digital
  Terrestrial TV
• 23 of children have never accessed the internet
  from home and 29 lack such access
• 47 - do not want to, do not need to or have no
  interest

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• "In today's society, access to information by all
  citizens is a right as well as a condition for
  prosperity. It is neither morally acceptable nor
  economically sustainable to leave millions of
  people behind, unable to use Information and
  Communications Technologies to their advantage,
• Viviane Reding, EU Commissioner for Information
  Society and Media. 30/11/07

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Benefits of Digital Inclusion

• Digital inclusion for Human Capital and Social
  Capital (employability and cohesion)
• Digital inclusion boosting ICT services (economic
  growth)
• Digital inclusion boosting efficiencies in
  government services

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CONNECTIVITY Easy, affordable access to a PC,
mobile or other internet-enabled device
CONTENT sees the benefits and relevance of the
internet to life
CAPABILITY skills and confidence to use the device
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Womenspeak background
Domestic violence happens across a wide social
spectrum. The sooner the government, courts and
relevant agencies realise this, there will not be
the stigma that there is today. We are not
Waynetta Slobs we are real women living in
fear of domestic violence. Somebody please listen
to what we have to say! Vanessa 5

• First ever online parliament e-consultation
• Online, interactive project consulting survivors
  of domestic violence.
• Targeting those least likely to engage in
  democratic process.
• Information on policy and advice always available
• Parliamentarians were able to log on to listen or
  ask questions
• Resulted in changes in policy and legislation.

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Womenspeak lessons

• High level of support needed for both access
  and use of technology
• Assurance of confidentiality from the outset
• Technology not major barrier to involvement
• Time spent on outreach is crucial to ensure wide
  range of participants
• Listening and support network

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Kidspeak
hey u shouldnt feel stupid it happens to loads
of people. your mates were a lot of helpits good
now that you have a group of friends that have
been through it already cause they can help you
through it. Dawn
Its finding the person to trust that is
hardest Marcus

• Online consultation for children who had
  experienced domestic violence
• Enabled children to correspond directly with
  police, magistrates and childrens organisations
• Two separate secure message boards
• A private message board allowed them to ask
  questions and get responses from decision makers

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Successful engagement

• Targeting the hardest to reach groups
• connect people with a subject in which they have
  a strong interest
• and reach out to them by whatever means necessary.

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Targeting hardest to reach

• Digital divide can be overcome
• Need to avoid giving further channels to usual
  suspects" whose views are disproportionately
  reflected
• Both on and offline projects
• Opening up of more channels for discussion
• Lot of outreach more mechanisms to enable
  engagement
• Marketing to community groups, strategic media
  coverage

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Technology and Social Inclusion

• Margaret Moran MP
• moranm_at_parliament.uk