Small Business Environmental Home Page

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Small Business Environmental Home Page

• SBO/SBAP National Conference
• Small Business Initiatives
• Chicago, Illinois
• July 1, 2002
• Audrey G. Zelanko
• Concurrent Technologies Corporation
• zelanko_at_smallbiz-enviroweb.org

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Home Page
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News and Events
Upcoming Events Database
State NewsShare and Find!
State Newsletters
U.S. EPA SBO Update Newsletters
Small Business Quarterly News Alerts
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Small Business Assistance
Small Business Assistance Programs List of
Contacts
Overview of the State Small Business Assistance
Programs (SBAPs)
Links to State Environmental Agencies/Small
Business Assistance Programs
Small Business Assistance Providers
Small Business Initiatives/Policies/Laws
SBO/SBAP National Steering Committee
Compliance Advisory Panel (CAP) Contacts and
Information
Small Business Assistance Program National Logo
SBTCP Reports to Congress
SBO/SBAP National Conference Presentations and
Photographs
Results from EPA Customer Satisfaction Survey
Links to Other Helpful Small Business
Sites/Documents
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Environmental Compliance
Summaries of Major Environmental Laws/Regulations
and EPA Links
Regulatory Updates Database
Regulatory Calendar
Links to State Environmental Agencies and Small
Business Assistance Programs
Compliance Assistance Centers
Helpful Compliance Links and Documents
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Publications and Videos
Publications and Fact Sheets Database
EPA SBO List of Publications for Small Businesses
(Please note that this section is being revised
to add all EPA-SBO publications on-line.
Currently, about 78 of all 352 publications are
available.)
Videos Database
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Performance Measurement
Search the Performance Measurement Tools and
Success Stories Database
About the Performance Measurement Tools and
Success Stories Database
Guide for Measuring Compliance Assistance
Outcomes, U.S. EPA, Office of Enforcement and
Compliance Assurance (OECA) (March 1999)
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Pollution Prevention / ISO 14000
Pollution Prevention Resource Links
ISO 14000 Resource Links
Recycling Exchange Links
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Industry Sectors
Links By Industry Sector
Compliance Assistance Centers
Trade Associations
Key Contacts in the Small Business Community
Other Helpful Links
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Funding Help
How to Determine if Your Business Qualifies as a
Small Business
Links to State Financial Assistance Programs
Links to Federal and Nonprofit Financial
Assistance Programs
The National Small Business Financial Assistance
Work Group
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National Small Business Financial Assistance Work
Group
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Mid-Atlantic Web Page
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SBO-SBAP Listserve
Subscribe to the SBO-SBAP email Listserve!
Download announcement about SBO-SBAP Listserve!
LISTSERV home page (online mailing list archives
user's guide)
Files Posted by Users
Newcomer and Mentor Form for 2002 SBO/SBAP
National Conference (posted 4/18/02)
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SBO-SBAP Listserve

• Exchange ideas and share information
• Email, subscription based
• No fee
• Created as a response to requests from 2001
  conference
• Over 155 subscribers
• For more information and to subscribe, go to

www.smallbiz-enviroweb.org/list/listserve.html
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Contacts
EPA Small Business Ombudsman
EPA Regions
EPA Regional Small Business Liaisons
Principal EPA Headquarters SBAP Contact Listing
Principal EPA Regional Air/SBAP Contact Listing
Small Business Contacts by EPA Program Office
OSHA Regional Area Offices
State Small Business Assistance Programs
SBO/SBAP National Steering Committee
Compliance Advisory Panel Contacts
Trade Association Contacts
Key Contacts in the Small Business Community
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Key Features

• Centralizes access to compliance/p2 information
  focused on small business
• Provides direct links
• Groups information by state, industry, topic,
  etc.
• 5 searchable databases
• Over 5,000 direct links to publications
• Information sharing through Listserve
• NSBFAWG and Mid-Atlantic web pages
• Responsive to users

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New Since Last Year

• Launched NEW Home Page design
• SBO/SBAP Listserve
• Online EPA SBO List of Publications
• SBO/SBAP National Steering Committee web page
• Enhanced CAP page
• SBAP National Logo page
• Small Business Quarterly News Alert page
• Presentations/Photographs from 2001 Conference in
  Texas
• Results from EPA Customer Satisfaction Survey
  summary
• Site Map

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How Much is the Home PageBeing Used?

• Number of successful hits for entire site
  increased from 55,189 in 4/01 to 71,178 in 4/02
  (29)
• Number of user sessions increased from 6,861 in
  4/01 to 8,547 in 4/02 (24.6)
• Number of unique users increased from 4,191 in
  4/01 to 4,434 in 4/02 (5.8)
• Average number of hits per day increased from
  1,839 in 4/01 to 2,642 in 4/02 (43.7)
• User statistics using Web Trends software

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What are the Long Term Trends for Home Page Usage?

• Hits/month increased more than 6 times from 1/98
  (11,480) to 4/02 (71,178)
• User sessions/month increased over 15 times from
  1/98 (556) to 4/02 (8,547)
• Unique users more than doubled from 1/99 (1,923)
  to 4/02 (4,434)
• User statistics using Web Trends software

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Other User Statistics Notes

• Usage varies by time of year, month, day of the
  week, time, holidays, events, economy
• Unique user increases slowing down vs. hits and
  user sessions
• Need to focus on attracting new users
• Also less international users

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Which Pages are Most Popular?

• State Financial Assistance Programs
• All Publications
• Small Business Assistance
• Trade Associations
• Environmental Compliance
• Links by Industry Sector
• Pollution Prevention/ISO 14000
• Links to State Environmental Agencies and SBAPs
• Regulatory Calendar
• EPA Small Business Publications
• Publications and Videos
• Publications Database

• 13. Summaries of Major Laws
• 14. Industry Sector Assistance
• 15. Reporting Compliance Checklist
• 16. News and Events
• 17. SBAPs List of Contacts
• 18. Federal and Nonprofit Financial Assistance
  Programs
• 19. Publications Search by Topic
• 20. Search the Home Page
• 21. Performance Measurement
• 22. Funding Help
• Small Business Initiatives
• Site Map

April 2002 user statistics using Web Trends
software
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What is Coming Up on theHome Page?

• Develop new web page to include state SBAP
  highlights and updates
• Expand compliance assistance resources
• Expand financial assistance resources
• Seek additional ways to assist national small
  business activities
• Increase awareness of Home Page and SBO/SBAP
  Listserve
• Continue updates and response to user comments

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What Can You Do?

• Join and use the SBO/SBAP Listserve
• Look for new online form to submit state SBAP
  highlights and updates
• Submit news to share on the Home Page
• Send in publications, videos, performance
  measurement tools, and upcoming events
• Submit other applicable resources and links
• Send in your comments and suggestions
• Visit the Home Page often for updates

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Send Your Ideas, Comments, and Suggestions to

• Audrey G. Zelanko
• zelanko_at_smallbiz-enviroweb.org
• 412/577-2649
• Brian Bosilovich (web page and database design,
  SBO/SBAP Listserve administration)
• bosilovb_at_ctcgsc.org
• 412/577-2662