Northeast Florida Chapter Survey Results

1
Northeast Florida Chapter Survey Results

• 2008

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Survey Summary

• Earlier this year, we surveyed chapter members.
  The purpose was two fold
• Determine value of membership
• Obtain feedback on program (i.e., speaker, topic)
  improvement opportunities
• Although member participation in the survey was
  lower than expected, valuable input was provided
  by respondents. The chapter board has had an
  opportunity to carefully review the survey
  results.

3
Summary

• The board has reached the following conclusions
  based on their survey analysis
• Over half of survey respondents indicated that
  they do not regularly attend meetings (This is
  supported by the lt20 average meeting attendance
  this year)
• Several factors play a part in member meeting
  attendance (work schedule, topics, time of day)
• Programs offered should reflect the diversity of
  membership
• Members must become more involved in chapter
  activities for the chapter to continue to thrive.
  Activities include program development meeting
  attendance and leadership service

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or disclosure outside the ACP Corporation except
under written agreement
4
Survey Results

• Reason for being an ACP Member
• Local benefits such as corporate recovery and
  emergency preparedness division collaboration was
  cited as the primary reason (90)
• Other reasons expressed by respondents
• Learn best practices (68)
• Networking (63)
• Maintain certification (47)
• Did you know You can earn Continuing Education
  Activity points by attending or speaking at
  chapter meetings, or holding an elected position.

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or disclosure outside the ACP Corporation except
under written agreement
5
Survey Results

• Factors determining meeting attendance
• Speaker/topic and work schedule were rated most
  often as Very Important by respondents
• Time of day and day of week were rated most often
  as Important by respondents
• Time of month was rated most often as Somewhat
  Important by respondents
• Did you know The chapter board always welcomes
  your suggestions for speakers or topics of
  interest.

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or disclosure outside the ACP Corporation except
under written agreement
6
Survey Results

• Regular meeting attendance
• Yes 42
• No 58
• The reason most often cited for not attending
  meetings
• work schedule/conflicts
• Did you know Not only can you earn Continuing
  Education Activity points by attending chapter
  meetings, you make a time investment in the
  premier business continuity networking
  organization which allows you to learn best
  practices and network with local professionals.

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or disclosure outside the ACP Corporation except
under written agreement
7
Survey Results

• Type of topics/speakers you would like to see
  added to calendar of programs
• Regulatory compliance
• Training staff
• Creating table top exercises
• Professionals from other sectors (e.g., FBI, DHS,
  Port Authority)
• DR planning
• Did you know If you have seen a presentation or
  speaker at an industry conference, or know
  someone at your company that may be interested in
  presenting to our group, you can let any board
  member know.

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or disclosure outside the ACP Corporation except
under written agreement
8
Survey Results

• Suggestions to increase meeting attendance

• Offer snacks and beverages
• Group outing
• Ask for member suggestions
• Different day
• Roundtable discussions
• Invite guests from member companies (e.g., people
  in other disciplines)

• Better and varied topics
• Location (vary or keep same)
• Later in day
• Vary format (breakfast or lunch)
• Ask for volunteers to host
• Ask vendor to sponsor

Did you know Guests are always welcome. If you
know of a professional in your organization that
may find a program relevant to their position or
collaboration with you, bring them along.
ACP Proprietary (Internal Use Only )Not for use
or disclosure outside the ACP Corporation except
under written agreement
9
Chapter Growth Model
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Conclusion

• The board appreciates your feedback and has
  already acted on some of your suggestions,
  however, your active participation is important.
• Interested in serving your chapter in a
  leadership position or have a great topic or
  speaker to recommend? Just let us know.
• Any questions or comments about the survey or
  chapter operations can be directed to any chapter
  board member.

ACP Proprietary (Internal Use Only )Not for use
or disclosure outside the ACP Corporation except
under written agreement