Days Inn

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Days Inn Suites Winkler
Coop 2007

• By Beverly Kervel

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Days Inn Suites Winkler

• Located on 395 Boundary Trail in Winkler,
  Manitoba
• 52 Rooms
• 5 Sunbursts
• Newly built property in 2002

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Hotel Features/Overview

• Free Daybreak Breakfast
• Free High Speed Internet
• Free Local Calls
• Free Parking
• Indoor Pool with Waterslide
• Meeting Space
• Personal Gym/Fitness Center
• Elevators

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Rooms

• Standard Double Room
• Studio Suite
• Kitchenette Suite
• Handicap Room (Non-Smoking Only)
• Executive Suite (Non-Smoking Only)
• Jacuzzi Suite (Non-Smoking Only)

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Standard Double Room
Kitchenette Suite
Jacuzzi Suite
Bathroom
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Pool
Sauna
Waterslide
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Day Shift Duties

• Count tills and record into cash-out template
• Check out guests
• Check breakfast and make sure it is topped up and
  tidy
• Do a pool test before 8 a.m.
• Open pool at 9 a.m.
• Clean up breakfast at 10 a.m. (weekday or 1030
  a.m. (weekend)
• Mark housekeeping rosters at 11 a.m. and 2 p.m.
• Start laundry at 11 a.m.
• Work on daily, weekly and monthly cleaning lists
• Do journal payments and count tills

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Evening Shift Duties

• Count tills and record into cash-out template
• Check in guests
• Put housekeeping rags in dryer
• Do a pool test before 5 p.m.
• Keep laundry going through out the shift
• Work on daily, weekly and monthly cleaning lists
• Do hall walks
• Close the pool at 10 p.m. (Mon-Thurs) or 11 p.m.
  (Fri-Sun)
• Do journal payments and count tills

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Night Shift Duties

• Count tills and record into cash-out template
• Check in with Super 8 every hour
• Do hall walks every hour ½ hour
• Do a pool test when pool is closed
• Check to see if there is enough food out for
  breakfast
• Do a Bucket Check
• Do Night Audit Procedures
• Keep laundry going though out the night
• Do a weather report
• Have breakfast out by 545 a.m. (weekdays) and
  615 a.m. (weekends)

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• Work on daily, weekly and monthly cleaning lists
• Make fresh coffee and put out newspapers
• Make sure breakfast is kept tidy
• Call wake-up calls 5 minutes after time set
• Do journal payments and count tills

Ashley - Front Desk
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Professional/Personal Gains

• Increased knowledge of hotel and front desk
  operations
• Increased knowledge of the hotel/city
  surroundings
• Learned how to deal with difficult guests and
  difficult situations and improved my customer
  service skills
• I have gained more confidence and in turn
  improved my phone skills
• I also gained friends (co-workers) and created
  some strong relationships

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