Training for Citywide Volunteer Coordinators

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Training for Citywide Volunteer Coordinators
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Summary

• Overview of website
• Recruitment
• For website volunteers
• For website Of organizations
• For local sites
• Assisting in placement of local volunteers
• Partnerships
• Work-Study Students
• Posting jobs

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Overview of website
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Overview of website

• www.ivolunteering.org / www.christianvolunteering.
  org
• Like Monster.com for volunteers. People can
  search for volunteering opportunities by zip
  code, service area, or other critieria.
• Organizations can post their volunteer
  opportunities for free.

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Important pages

• www.christianvolunteering.org vs.
  www.ivolunteering.org
• Same website, ivolunteering doesnt have faith
  content
• christianvolunteering.org/shorttermmissions.jsp
• Browse short-term missions
• christianvolunteering.org/virtualvolunteer.jsp
• Browse virtual volunteering

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Partner sites

• Partner sites at organizationname.christianvolunte
  ering.org
• Partners will put a link on their website it
  looks like youve never left their site.
• http//agrm.christianvolunteering.org/
• http//ccda.christianvolunteering.org/
• http//hlic.christianvolunteering.org/
• http//lfa.christianvolunteering.org/
• http//worldvision.christianvolunteering.org/
• http//sojourners.christianvolunteering.org/

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To post as organization

• Go to ivolunteering.org / christianvolunteering.or
  g
• Create a volunteer account.
• Create an organizational account.
• Post your volunteer opportunities.
• See step-by-step below.

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Troubleshooting

• Often people will email having trouble with the
  website
• Repeat instructions on how to register
• Explain that if the registration doesnt work, it
  may be that they arent completing required
  fields have them check to see if there is red
  error text at the top of the page
• Suggest that they call so you can walk them
  through registration
• If it still doesnt work, have them call
  TechMission

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Recruitment
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Recruitment

• We need to recruit organizations to post
  volunteer opportunities and volunteers to fill
  the positions

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Recruiting organizations

• Get organizations to post their volunteer needs
  on the website
• Search for local organizations that havent
  posted yet (through the internet and local
  contacts).
• Send emails to organizations that might list (see
  appendix for example).

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To recruit volunteers

• Go to Churches, Colleges, Campus Groups
  (Intervarsity, Navigators, Campus Crusade)
• Email contact person template email they can
  forward to their students / congregants
• Ask to be cced when they forward email

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Send announcements to churches

• Get in touch with local churches
• send information to listservs, ask to have an
  announcement in bulletin, etc.
• Talk to campus groups
• Get in touch with local campus groups such as
  Navigators, Campus Crusade, and Intervarsity
• Ask them to forward information to students
• See if you can visit to make an in-person
  announcement

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Recruitment for local sites

• In addition to recruiting sites to list on the
  site, you need to make sure that local service
  sites working with TechMission Corps find
  volunteers.
• Maintain record of current volunteer needs
• Recruit from sources listed above (churches,
  campus groups, etc.)
• Post on www.christianvolunteering.org as well as
  other recruitment sites (with yourself as contact)

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Volunteer recruitment sites

• There are many secular volunteer recruitment
  websites out there.
• These are open to anyone on the internet before
  you post a listing, be sure that the service site
  is comfortable with that.
• Make sure to have on hand your organizations
  employer identification number (EIN), mission
  statement, description, and contact information.
• Interested volunteers will email you.

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Post on VolunteerMatch

• www.volunteermatch.com
• Easy to navigate, lots of response from
  volunteers. This is the most popular volunteer
  matching website out there.
• Under nonprofits click getting started.
• At the center of the page click register now.
• You will be guided through creating an
  administrator profile, adding your organization
  information, and adding your volunteer
  opportunities.

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Other volunteer recruitment

• www.craigslist.org
• Although the site is primarily used for other
  purposes, weve gotten a lot of response from
  volunteers off this site. The only annoying thing
  is that youll need to repost every 7 days.
• Go to www.craigslist.org, and on the left top
  click post to classifieds. To make it easier
  youll want to have an account click apply for
  account on the upper right hand side. When
  youre ready to post, go under community to
  find volunteers.
• www.volunteersolutions.org
• This website is slightly tedious and hasnt been
  too successful in Boston or Los Angeles.
• About half way down the page click register your
  organization. This will guide you through the
  process. Be prepared with your organizations
  mission statement, description, history, and
  contact information.
• Next you can add opportunities. Click on the
  opportunities tab, and towards the bottom,
  click add an opportunity.

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Other volunteer recruitment

• www.servenet.org
• Click the tab help for nonprofits. On the left
  click post volunteer opportunity. Once you
  login you will be able to post opportunities. You
  can also click edit volunteer opportunity (also
  on the right) to see outdated opportunities.

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Other volunteer recruitment

• www.Idealist.org
• Not a ton of response from people, but easy to
  list. Go to http//www.idealist.org and click
  "Sign Up." A message will be sent to your email
  address to verify your account. Once you get the
  email, go to the Member Login field on the right
  side. On the next page, click the tab titled "My
  Groups." Then, click "Add New". Click to add your
  organization that is already listed on Idealist
  (the first option). Enter TechMission, Inc.
  Password short. Then, when the name of your
  organization appears, click on the "Manage"
  option.

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Assist in placing of volunteers

• For local volunteers
• When local volunteers express interest in
  volunteering, conduct interview to assess where
  they would best be placed (see appendix).
• Schedule time for volunteer to meet with site
  director (or appropriate person).
• Conduct follow up call.

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Partnerships
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Partnerships

• TechMission is seeking partnerships with national
  Christian urban ministries, Christian colleges,
  denominations, and Christian campus groups
• See our partnership options at www.christianvolunt
  eering.org/files/TechMission_Partnership_Options.d
  oc
• We call and email the contact person and then try
  to arrange a conference call.
• Call TechMission to find out who else will want
  to be in on that conference call.
• Someone will modify and present a powerpoint.

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Search forms on website

• One possible partnership outcome putting forms
  on website
• Forms located at http//www.christianvolunteering.
  org/searchform.jsp
• Organizations can choose from the short, medium,
  or advanced form, with white or clear backgrounds
• They just paste the code on the page into their
  website
• The search form will be on their website,
  allowing people to find volunteering opportunities

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Partnerships

• Another possible partnership outcome put our
  website in their template ( see
  ccda.christianvolunteering.org)
• Anyone who goes to our partners website
  interested in volunteering is referred to our
  database

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Work-Study Students
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What is work-study?

• As part of their financial aid packet, college
  students can earn a certain amount of money by
  working.
• Most of this money is earned through on-campus
  jobs, but the US Department of Education requires
  that 7 of all work-study funds go to jobs
  serving in community and faith-based
  organizations.
• Schools pay up to 75 of the cost of these
  positions with sites paying as little as 25.

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Advantages of work-study

• While the service site pays very little money,
  the student perceives the position as a job.
• For very little you get the commitment of a paid
  staff person!
• Work-study can be earned at a faith-based
  organization as long as the student is not being
  paid to engage in faith activities (leading
  prayer, teaching Bible, etc.)
• You cant hire work-study students based on their
  faith. However, you may target your recruiting to
  faith-based groups.

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Placing work-study student

• Have the student find out (from the financial aid
  office) if they definitely qualify for work
  study.
• Interview candidate.
• Get pay rate from college and confirm with
  program / site director.
• The school will pay a percentage of the students
  pay (usually between 50-75) and the program /
  site will be required to pay the rest. The school
  will also want to approve the pay rate, although
  the site has some flexibility with what they want
  to pay.

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Placing work-study student

• Inform Director of Operations about work study
  hires.
• Fill out required paperwork to register its
  different for each school.
• Fill out paperwork for position. Both the site
  and the student will need to fill this out.
• The service site director will need to make sure
  that the student fills out timesheets. She will
  sign them and fax them to the college. Confirm
  that this happens.
• The school will pay the student and bill the site
  for the portion of the students wages.

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Posting jobs
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Post jobs online

• Post paid staff positions on the web
• See list of websites and login information at
  T\Volunteer Network\job listings
• www.christianjobs.com
• By far the best site for finding employees.
  Website is fairly easy to navigate. 149 for a
  30-day listing or 720 for a six-pack of jobs.
  Contact Tom Steel at tsteel_at_staff.salemwebnetwork
  .com or [phone]
• www.intercristo.com
• Website is easy to use, but weve gotten few
  responses from prospective employees. Rarely used
  in Massachusetts. A 30-day listing is 90 or 345
  for a five-pack. Contact Andrew Woodyard at
  awoodyard_at_intercristo.com or 800.426.1343 x7209.
• www.christianplacements.com
• We havent gotten any responses from this
  website. A 30-day listing is 85.

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Post jobs online

• www.christiancareercenter.com
• Website if difficult to navigate and has produced
  a few responses from prospective employees.
  Rarely used in Massachusetts. A A 30-day listing
  is 50 or 399 for a ten-pack. Contact Kevin
  Brennfleck at cocareer_at_aol.com or [phone].
• www.nacelink.com
• Post listing at up to 200 college websites at one
  time. Great way to target recent college grads.
  Pricing depends on how many schools you list at.
  Contact nacelinkhelp_at_nacelink.com or
  800/544-5272.
• www.churchline.com
• Contact Sydney Burton at sburton_at_churchline.com
  or 617 293 8312 to post free. Has produced few
  responses from prospective employees.

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ListServs

• acccc_at_yahoogroups.com
• techmissionboston_at_yahoogroups.com
• Vcfgb-random_at_yahoogroups.com
• socialccfc_at_yahoogroups.com
• Boston Chinese Evangelical Church
• Email a request to the English Secretary at
  english.sec_at_bcec.net

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Other

• Volunteer coordinators listserv
• cybervpm_at_yahoogroups.com
• Good source of information and advice on
  volunteer management
• See volunteer management training under training
  section of the website
• www.christianvolunteering.org/training.jsp

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Summary

• Overview of website
• Recruitment
• For website volunteers
• For website Of organizations
• For local sites
• Partnerships
• Posting jobs

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Appendix Volunteer Interview

• Getting to Know You
• How did you hear about this volunteer
  opportunity?
• What makes you interested in volunteering?
  (enthusiasm)
• Talk about your past experiences with teaching
  and youth (the teaching might be with any age,
  youth or adults). How did you feel about that
  experience?
• What are your interests? What hobbies do you
  have, what are you passionate about?

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Appendix Volunteer Interview

• Position Specific Questions
• For college students
• What school do you go to? What year are you
  there?
• Whats your major? Your GPA?
• For tech volunteers
• Do you have any tech-related degrees or
  certifications? What programs/ areas of tech are
  you comfortable in?
• Are you familiar with Microsoft Word, Excel, and
  Powerpoint?
• Would you consider teaching a computer class? Do
  you have past experiences that have prepared you
  to teach a class?
• Do you have any experience running a public
  computer lab?

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Appendix Volunteer Interview

• Cultural Competence
• What have been your experiences, if any, working
  in urban settings or in faith-based /
  community-based settings?
• What cross-cultural experiences have you had?
  What has been rewarding/ challenging about those
  experiences?
• How do you feel about working in Black/Latino
  settings?
• Personality Profile
• How do you handle conflict?
• Give an example of a situation where you had to
  deal with change.
• Where do you picture yourself 5 years from now?
  10 years?
• What one word describes you best? Why? (positive
  self-image)

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Appendix Volunteer Interview

• Contact Preference
• What are your address, phone number(s), e-mail,
  birthday?
• Which semester do you want to volunteer? How many
  hours per semester, on which days and hours?
• Do you speak any languages other than English?
• Do you have a car and license? Do you rely on the
  T for transportation?

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Appendix Sample email

• Dear Volunteer Coordinator,
• My name is Theresa Musante, and Im the Volunteer
  Network Coordinator with ChristianVolunteering.org
  , which is a web-based ministry with the goal of
  connecting 100,000 volunteers to thousands of
  ministries across the world.
• I saw that you have some of your volunteer
  positions listed online. I thought you might be
  interested in posting your listings (for free) on
  www.ChristianVolunteering.org. I hope that this
  email has reached the right person If you
  arent in charge of volunteers and/or interns,
  would you mind forwarding this email to the
  correct person?
• ChristianVolunteering.org connects high-quality
  Christian volunteers with Christian social
  service organizations, urban ministries, and
  churches (like yours) in order to transform
  vulnerable communities. There are three types of
  postings that you can make on our website
• Local Volunteer Postings For people who come to
  your location to volunteer on a regular basis or
  volunteer one time.  
• Short-term Opportunity Posting People who
  participate in short-term missions opportunities
  or internships (international or domestic).
• Virtual Volunteer Postings People who volunteer
  via computer, telephone, or fax without ever
  coming to your location. This is especially
  helpful for tech, administrative, or professional
  services.  
• I encourage you to go to the website and look
  around. Check it out. Register and see the
  response you get from volunteers. Heres how to
  register
• On our website you will also find training for
  you and for potential volunteers. Make use of
  these valuable resources!
• If you have any questions, feel free to contact
  me at Theresa_at_techmission.org or 617-282-9798
  x109.

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Appendix Sample Email

• We have developed a collaboration with
  TechMission and their ChristianVolunteering.org
  website to help CCDA members post volunteer
  opportunities online at http//ccda.christianvolun
  teering.org. The site connects Christian
  volunteers with Christian social service
  organizations, urban ministries, and churches in
  order to transform vulnerable communities. The
  goal of the site is to place over 10,000
  volunteers in thousands of ministries in the next
  few years. Hopefully this project could help
  expand the number of volunteers in CCDA member
  organizations by making it easier to find
  volunteer opportunities.
• To get started you can
• Post volunteer opportunities online at
  http//ccda.christianvolunteering.org
• Put a volunteer opportunities search form on your
  website by following the instructions at
  http//ccda.christianvolunteering.org/org.do?metho
  dshowPasteForms
• They are eager to get feedback on the site and to
  make it meet the needs of CCDA member
  organizations, so if you have any feedback or
  feature requests, send it to Theresa_at_techmission.o
  rg. TechMission draws much of its ministry
  philosophy from CCDA and was started based on the
  needs identified by discussions of CCDA
  members. They have been working to actively
  collaborate with us and have assisted in our
  conference with technology workshops and
  support. 
• Andrew Sears

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Appendix Sample Email

• Hello Mr. Vega,
• Thanks for talking today.
• Im the Volunteer Network Coordinator with
  www.ChristianVolunteering.org, which is a
  web-based ministry with the goal of connecting
  100,000 volunteers to thousands of urban
  ministries and short-term missions organizations
  across the world. Volunteers just type in their
  zip code to find a list of Christian volunteer
  opportunities or search by interest area or
  skills.  Organizations can also post their
  opportunities for free. Our hope is that this
  website will draw Christians out of the church
  and into their community to serve. Wed love to
  see people with valuable skills investing their
  energy into at-risk communities.
• Were currently creating local portal for our
  website see the first one at boston.christianvol
  unteering.org. Wed love to create a Los Angeles
  portal next, as we have connections to urban
  ministry in LA through Heres Life Inner City and
  Urban Youth Workers Institute. The local portals
  are sections of the website with local content
  and cobranding with local ministries. Wed love
  it if Fuller would be interested in partnering
  with us on this local portal. Could I talk with
  you more about this, or could you direct me to
  the correct person?
• I can be reached at 617-282-9798 x109 or
  theresa_at_techmission.org.
• Blessings,
• Theresa

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