Learning to Lead

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Learning to Lead

• Presented by Irene M. Herremans, PhD
• CMA Alberta Faculty FellowUniversity of Calgary
• Haskayne School of Business

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Recent Headlines Regarding Leadership

• The leader the liberal party needs (position of
  authority)
• People of Burma need Canada's leadership
  (providing direction)
• Brydon grows into leadership role (most
  experienced on ski team or team captain providing
  encouragement)
• Quebec striving for wind-energy leadership
  (product volume)
• CEOs see Canada taking global-leadership role on
  climate Reducing emissions and growing economy
  are not at odds (being the first)
• True leadership (walking the talk CEO not
  accepting bonus in company downturn)
• Does style (charismatic leadership) add substance
  to the bottom line? (leadership characteristics
  of CEOs)

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Charismatic Leadership

• Leaders who inspire passion
• and embody the aspirations
• of the public

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Leaders Need to Be

• Standard Bearers
• Developers
• Integrators

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Definitions of Lead/Leadership

• To lead is to show
• the way by going before or along to act as a
  guide.
• (Websters New Universal Unabridged Dictionary)

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• Through communication, influencing someone to
  attain goals (Complete Idiots Guide to
  Leadership)

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• To cause one to act in a shared direction toward
  positive change.
• (Complete Idiots Guide to Leadership)

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A leader carries on through difficult times

• Lead guide, show the way, direct, escort,
  pilot, go in front, go ahead

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Who Do You Consider a Leader?

• Think of some individuals whom you consider to be
  leaders. Distinguish between whether they are
  good or bad leaders. Jot down their names.
• __________________________________
• __________________________________
• __________________________________
• __________________________________
• __________________________________

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What Characteristics Make a Leader Either Good
or Bad

• Good Leader Characteristics
• ___________________________________
• ___________________________________
• ___________________________________
• Poor Leader Characteristics
• ___________________________________
• ___________________________________
• ___________________________________

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Quotes on Leadership

• The final test of a leader is that (s)he leaves
  behindin other (wo)men the conviction and the
• will to carry on.
• (Walter Lippmann)

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• Great (wo)men are rarely isolated mountain
  peaks, they are the summits of ranges
• (Thomas Wentworth Storrow Higginson, American
  clergyman, US Army Officer, and writer)

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• We take
• eagles
• and teach
• them to
• fly in formation!
• (D. Wayne Calloway, Chair of PepsiCo, Inc.)

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• The nation will find it very hard to look up to
  the leaders who are keeping their ears to the
  ground
• (Winston Churchill)

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• To lead the people, walk behind them (Lao-tzu
  Chinese philosopher and founder of Taoism)

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What is Similar About these Quotes?
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Summary

• Teamwork Leaders work together.
• Listening to others Leaders gather as many
  points of view as possible and then make a
  decision on controversial issues.
• Recognizing others strengths and getting them to
  develop them Leaders are not the only ones that
  shine in the spotlight.
• Getting people to change for the better Leaders
  are sometimes subtle.
• Giving each person credit for what he/she
  deserves Leaders find joy in seeing others
  achieve.

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Everyday Leaders

• Who do you know in your everyday life who is a
  leader?
• Who has the qualities you listed earlier? A
  relative? A friend that you admire? A
  supervisor or co-worker? A club member?

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Everyday Leaders

• Think of some individuals who you consider to be
  leaders. Jot down their names.
• Beside their name, write what characteristics
  make them a leader.
• Name Characteristics
• __________________________________
• __________________________________
• __________________________________

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Sometimes Lead, Sometimes Follow
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Dale Carnegie, American writer, speaks about
leadership

• Begin with praise and honest appreciation
• Call attention to peoples mistakes indirectly
• Talk about your own mistakes before criticizing
  the other person
• Ask questions instead of giving direct orders
• Let the other person save face
• Praise the slightest improvement and praise every
  improvement
• Give the other person a fine reputation to live
  up to
• Use encouragement
• Make the fault easy to correct
• Make the other person happy about doing the thing
  you suggest

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Jacqueline Foleys Advice on Listening

• Stop talking
• Show interest (eye contact, cell phone off)
• Empathize
• Watch for non-verbal cues
• Dont interrupt
• Acknowledge what is being said
• Use paraphrasing
• Give and receive feedback
• Write down what you have heard

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Seven Deadly Sins - Pacelli
Disorganization
Arrogance
Indecisiveness
Cowardice
Stubbornness
Negativism
Untrustworthiness
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Seven Deadly Sins - Pacelli

• Sin 1 - Arrogance - thinking you know more
  than the rest unwilling to listen to opposing
  views. A confident leader shows respect for
  others ideas and suggestions, an arrogant person
  does not.
• Sin 2 - Indecisiveness - changing course of
  action with a valid reason. A decisive leader
  listens to others and makes the best decision,
  explains the reason and sticks to it until
  conditions change that warrant a change.
• Sin 3 - Disorganization - asking for the
  information multiple times. Writes things down
  and plans sufficiently in advance.
  Disorganization creates unneeded stress and
  frustration for others and yourself.
• Sin 4 - Stubbornness - refusing to alter plans
  when necessary or when there are good reasons for
  doing so. Critically ask yourself if there is a
  good reason for your way rather than the other
  options or will they also work. Decisiveness
  without listening or being able to convince
  others your option is the best is simply
  stubbornness.
• Sin 5 - Negativism - discussing the negative
  aspects of the project or activity and not the
  positive aspects. A negative attitude can
  decrease the teams energy, enthusiasm, and
  passion. Begin with the positives and then
  discuss the negatives.
• Sin 6 - Cowardice - blaming other team members
  or variables that cannot be controlled. Review
  what could be done to overcome the obstacles
  rather than placing blame. Admits your mistakes
  and learns from them.
• Sin 7 - Untrustworthiness not showing the
  necessary skills, explaining your decisions, or
  demonstrating integrity. Think logically about
  why your decisions are sound and explain your
  reasoning to your team, put the team's interests
  ahead of your own.

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Leadership Styles

• Commanding

Enrolling
Relating
Visioning
Coaching
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Leadership Styles

• Commanding Tells people what to do, ensures
  that they do it, enforces consequence if the
  directives are not carried out. Good in a crisis
  state.
• Enrolling Seeks ideas from members, gets
  consensus on which ideas to implement, and
  ensures credit for both the idea and the
  implementation.
• Visioning Creates a picture of what the
  organization will look like in the future,
  communicates the picture, and recognizes
  members/employees contributions for making parts
  of the picture reality. Good when organization
  is re-organizing, taking on new members, has low
  motivation, or after a tragedy.
• Relating Creates and maintains good
  relationships among members. Good when there are
  conflicts between different factions
• Coaching Develops members potential in line
  with the organizations objectives. Good for
  reaching high targets, improving performance.

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Type of Leadership Necessary

• Depends on
• The quality necessary in the decision
• The acceptance or commitment on the part of the
  subordinates to execute the decision effectively
• The amount of time required to make the decision

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Leadership Styles

• Make the decision yourself.
• Make the decision yourself, but gather
  information from others.
• Share the problem individually, you make the
  decision.
• Share the problem as a group, you make the
  decision.
• Share the problem as a group, you implement the
  groups solution.

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A Few Leadership Resources

• Scott Campbell and Ellen Samiec describe five
  types of leaders in their book, 5-D Leadership
  Key Dimensions for Leading in the Read World
• Lonnie Pacelli Leadership The Seven Deadly Sins
  of Management
• Jim Collins Good to Great
• Jim Collins Jerry Porras Built to Last