In the Wake of eGovernance in Indonesia:

1
In the Wake of e-Governance in Indonesia
how ICT is applied in public information services
in Indonesia

• Putu Laxman Pendit

Department of Library Science Faculty of
Humanities University of Indonesia
2
Background

• The dominant position of governments vis-a-vis
  other components in society, and the total
  reliance on technology transfer from developed
  countries.
• Indonesia has included ICT in its development
  program since the First Long-Term Development
  Period (1967 1996),
• The first official reference to information
  system appeared in the 1993 Guidelines of State
  Policy,
• To motivate and mobilize peoples participation
• Sound and dynamic democracy which conform to the
  Five Principles (Pancasila).

3
Issues

• How the government of Indonesia adapts to the
  changes both within itself and outside,
  especially with regard to movement towards
  information society, and
• The role of IT in this process how it affects,
  and is likely to be affected by, the process.
• From 1997 to 2000 Economic crisis Suhartos
  government ended Chaotic reformation process
  First utilisation of Internet technology in the
  first free and democratic election in the history
  of Indonesia Y2K issues.

4
Some recent development

• INFRASTRUCTURE
• In 2000, 1,9 million internet users, 400.000
  internet subscribers. In 2001, 4,2 million
  internet users and around 600.000 subscribers.
• 1 telephone line for 40 people.
• Around 1500 warnet (internet café), mostly in
  Java
• LAW REGULATION
• Data Protection law 2003, Copy Right Law 2002,
  Electronic Transaction bill, Freedom of
  Information bill, Library bill, amendment to
  Archive Act 1977,
• Several attempts to draft a national IT policy

5
e-government and regional development

• 46 of the 385 local governments have websites
  21 of them are inaccessible.
• Binjai, North Sumatera, Electronic data
  processing, computerization of its office of
  development planning, e-mail direct to the
  Walikota,
• Musi-Banyuasin and the City of Palembang, South
  Sumatera, electronic services (licenses), close
  cooperation with TELKOMs regional division,
• Takelar, South Sulawesi, electronic services
  (licenses), close cooperation with TELKOMs
  regional division,
• Kutai-Timur, web-based services, GIS.

6
Main telephone line per 100 inhabitants
7
Internet users per 10,000 inhabitants
8
Appropriation Process

• Giddens structuration theory
• Adaptive Structuration Theory (Poole and
  deSanctis)

Technological features
Appropriation process
Social system
Socio-cultural factors
9
Two layers of e-governance
Resisting innovation
Spurious, uncoordinated
Minimal relations with industries
Mainly automating work process
Slow progress in resolving problems
dyadic relationships or interrelations
constant negotiation
preoccupation with its own internal dynamic
the malleability of the technology
the management style
10
E-bureaucracy

• The emergence of computer people in government
  institutions as part of the appropriation of the
  new technology,
• government-dominated/propagandist character
  versus e-democracy,
• Management style in IT-based public information
  services is constantly being negotiated.