Adapting Case Management Training for Academic Advisors

1
Adapting Case Management Training for Academic
Advisors
2
Background

• Explore the learning components that facilitate a
  change in culture for academic advisors
• Define the benefits of collaboration between
  social service case management and academic
  advisors
• Examine the future for curriculum development

3
Changing Student Demographic

• Adult students returning or entering community
  college are more likely to
• Have limited English skills
• Have children in need of adult care during school
  hours
• Have a significant social issue effecting their
  ability to learn (high debt, domestic violence,
  drug or alcohol abuse, mental health,
  homelessness)

4
Role of Case Management

• Enables persons served to achieve optimal
• -social
• -psychological, and
• -physical functioning
• allowing for long-term employment
  self-sufficiency.

5
Role of Academic Advisor

• Curriculum, program, and transfer specialists
• Experts on 90 different degree and certificate
  programs
• Coordinate dual enrollment and transfer/articulati
  on agreements
• Encourage appropriate choice of major or program

6
Addressing the changing dynamic
Community Based Organization -Recruit -Assess
for social skills/barriers -Provide Support
Services -Train -Job Placement -Continued Career
Planning
Community College -Recruit -Assess for academic
skills -Provide academic advice -Educate -Job
Placement -Continuing Education

• The line between services provided by case
  management agencies and community colleges is
  disappearing
• Academic advisors must be equipped with skills to
  deal with this new reality

7
CMBPS

• Case Management Best Practices Standards
  Workshop Series

• Started as a means of standardizing case
  management
• in the SJI system for employment services
• Incorporated three key elements of understanding
  and practice
• Communication Style
• Boundary Setting
• Cultural Competency
• Provides tools for working with clients that
  result in attainment
• of client goals

8
CMBPS Adaptation to Academic Advisors

• Advisor Roles and Responsibilities
• Understanding Student Barriers Relapse
  Prevention
• Social Academic Assessment
• Student Accountability
• Cultural Competence and Communication
• Boundaries and Self-Care

Key Learning Point Where does academic advising
begin and end?
9
Progress to Date

• Workshop curriculum modified for pilot delivery
  at Portland Community College
• Developed understanding of the relationship
  between academic advising community and case
  management role
• Growing awareness of different academic advisors
  and programs within the Portland Community
  College community

10
Next Steps

• Phase 1/PCC
• Advisor Training at PCC
• Debrief involve other community college
  representatives to participate revise run
  second cohort
• Phase 2/SJI JFF
• Curriculum, workshop materials,
• facilitators guide