Collaborative Government

1
Collaborative Government

• SOCIAL NETWORKING
• OTHER COLLABORATIVE INNOVATIONS
• Jane Smith Patterson
• www.e-nc.org
• jpatterson_at_e-nc.org

2
PEOPLE CAN CONTRIBUTE AS MUCH AS THEY CAN
CONSUME!

• A FRAMEWORK OF IDEAS THAT UNDERPIN ATTEMPTS TO
  UNDERSTAND THE NEWER WEB SERVICES WITHIN THE
  CONTEXT OF THE TECHNOLOGIES THAT HAVE PRODUCED
  THEM.
• jisc Tech and Standards Watch Feb. 2007No. 3

3
Web. 2.0 Services/Applications

• BLOGS
• WIKI
• MEDIA SHARING (YOUTUBE)
• DATA MASH-UP
• PODCASTS
• SOCIAL TAGGING
• SOCIAL NETWORKS

4
ARCHITECT FOR PARTICIPATION

• THIS IS AS MUCH ABOUT ARCHITECTURE AS IT IS ABOUT
  PARTICIPATION
• THE WAY A SERVICE IS DESIGNED CAN IMPROVE AND
  FACILITATE MASS USER PARTICIPATION (LOW BARRIERS
  TO USE)

5
Review Impact on PreservationWHAT WILL IT COST
YOU?

• Key Ideas
• Individual production and User Generated content
• Harness the power of the crowd
• Data on an epic scale
• Architecture of Participation
• Network Effects
• Openness
• jisc Tech and Standards Watch Feb. 2007

6
NETWORK EFFECT

• Increase in value to the existing users of a
  service in which there is interaction with
  others, as more and more people start to use it.
  Klemperer 2006

7
The Long Tail

• Connection of Internet routers follows a power
  law
• distribution or The Long Tail
• New Albums sell very well and older albums sell
  less well .
• On the web, no artificial barriers such as
  physical shelf space..in digital environment no
  real limit to "virtual shelf space.hence the
  Long Tail
• Traditional retail new albums 63 On line they
  are 36 of sales
• Older albums are still on there when no
  artificial barriers.

8
Social Networks Government

• Uses
• Promote government information and services. (a
  Linked in Group, a Facebook or Ning Community)
• Government can bring people together who are
  employees with those who are interested in an
  area of an agency's work and information. This
  expands the outreach capabilities and ability to
  interact.

9
Uses, continued

• Recruitment
• Advertise jobs, answer questions about jobs
  listed on government jobs site such as
  USAjobs.gov
• Announce events. Announce opening of a new
  facilities such as new state cafeteria
• Promote cooperation across government
• Nasas Colab program ESTABLISH YOUR OWN SUPPORT
  PROGRAM

10
ESTABLISH RULES

• HERE IS WHERE I END AND YOU BEGIN.
• Make sure you get the secret handout!
• DONT MAKE RULES TOO ONEROUS BUT ESTABLISH
  GUIDELINES
• DEVELOP SUPPORT FROM UPPER MANAGEMENT AND VARIOUS
  LEVELS OF THE ORGANIZATION
• TRY IT OUT!