Training

1
Training

• OS352 HRM
• Fisher
• Oct. 23, 2003

2
Agenda

• Debrief on mid-semester feedback
• In-class writing
• Review training cycle
• Technology and training

3
Common feedback issues

• More in-class writing
• More group exercises
• Make them interesting
• Not in LDL rooms
• More exam prep
• Concerns about participation

4
In-class writing

• Could this class be effectively taught over the
  web? Why or why not?

5
Purpose of Training

• Ultimate goal increased productivity and
  organizational effectiveness
• Range of training outcomes
• Affective (attitudes, motivation)
• Behavioral (skills, processes)
• Cognitive (knowledge, cognitive strategies)

6
Training cycle

• Assess needs
• Organizational, job, and person levels
• Also have mandated training (e.g., OSHA)
• Design and develop training
• Evaluate effectiveness of training
• Update training program

7
Training methods

• Common methods include
• Face to face (classroom)
• Technology mediated
• Self-study (books, web)
• On-the-job training
• Adventure learning
• Evaluate appropriateness of methods for the
  intended learning outcomes
• Practice
• Fidelity

8
E-learning

• ASTD 2002 State of the Industry report 8.8 of
  all training conducted
• Web-based training gives learners more control,
  can save time
• Appropriate for different types of jobs
• Research shows people are not always good at
  leveraging control
• Other drawbacks?
• Blended learning using aspects of e-learning and
  face to face instruction

9
Training Evaluation

• Can evaluate the training or the trainees
• Reactions
• Immediate learning
• Job performance
• When assessing learning, may require testing
• Need to ensure tests are valid
• ROI can be difficult to assess, but is important

10
Transfer of Training

• Maintenance
• Maintaining knowledge or skills over time
• Generalization
• Applying knowledge or skills to slightly
  different situations
• Transfer is more likely when trainees have
• Opportunity to perform
• Workplace support
• Refresher training

11
Knowledge management

• Technological
• Often the focus
• Does not guarantee success
• Sociological
• Cultural norms
• KM can be done without IT

12
For next class

• Topic Employee Development
• How is it different from training?
• Why would an organization invest in a development
  program?
• Read Chapter 9
• Exam 2 on Thursday, Oct. 30
• Will spend some time reviewing.
• Each person bring a list of the top three things
  you think will be important on the exam.