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Ergonomics in Office Design

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Title: Ergonomics in Office Design


1
Ergonomics in Office Design
  • Business Procedures
  • September 20, 2007

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What is ergonomics?
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  • Derived from two Greek words
  • ergon meaning work
  • nomoi meaning natural laws
  • Ergonomists study human capabilities in
    relationship to work demands

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  • ergonomics(n.)The applied science of equipment
    design, as for the workplace, intended to
    maximize productivity by reducing operator
    fatigue and discomfort. Also called
    biotechnology, human engineering, human factors
    engineering

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  • Ergonomics has a place in warehouses, health
    care, retail, construction, manufacturing, and of
    course, offices.

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Ergonomics Related to Computers
  • Concerned with the interactions among a person
    using a computer, the work methods and tools
    employed when using a computer, and the work
    area.

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How does ergonomics affect the workplace?
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  • Approximately 2.2 million injuries and illnesses
    resulted with days away from work, job transfers,
    or restriction of certain job duties.
  • The manufacturing sector had the most injuries,
    accounting for 22 of the total, while health
    care and social assistance workers accounted for
    16 of injuries and illnesses, followed by the
    retail trade at 15.

information from ufcw.org/issues, data from 2004
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  • The Liberty Mutual Insurance company estimates
    that workplace injuries cost U.S. employers 50.3
    billion - nearly 1 billion per week - in direct
    costs alone (medical and lost wage payments).
    Liberty Mutual data indicate businesses pay
    between 150.9 billion and 301.1 billion
    annually in direct and indirect (overtime,
    training and lost productivity) costs on workers'
    compensation losses.

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What can be done?
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  • OSHA (Occupational Safety and Health
    Administration) has put out guidelines on how to
    avoid injuries while working at a computer

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Good Working Positions
  • To understand the best way to set up a computer
    workstation, it is helpful to understand the
    concept of neutral body positioning. This is a
    comfortable working posture in which your joints
    are naturally aligned. Working with the body in a
    neutral position reduces stress and strain on the
    muscles, tendons, and skeletal system and reduces
    your risk of developing a musculoskeletal
    disorder (MSD).

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  • Using your computer can be a pain in the neck -
    literally. If your monitor's too high, you may be
    tilting your head to view it, causing headaches
    or neck pain. A keyboard that's not positioned
    correctly can lead to discomfort in your wrists,
    while an improperly adjusted chair may cause
    lower back or leg pain.

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  • The following are important considerations when
    attempting to maintain neutral body postures
    while working at the computer workstation

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  • Hands, wrists, and forearms are straight, in-line
    and roughly parallel to the floor.
  • Head is level, or bent slightly forward, forward
    facing, and balanced. Generally it is in-line
    with the torso.
  • Shoulders are relaxed and upper arms hang
    normally at the side of the body.
  • Elbows stay in close to the body and are bent
    between 90 and 120 degrees.

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  • Feet are fully supported by floor or footrest.
  • Back is fully supported with appropriate lumbar
    support when sitting vertical or leaning back
    slightly.
  • Thighs and hips are supported by a well-padded
    seat and generally parallel to the floor.
  • Knees are about the same height as the hips with
    the feet slightly forward.

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Selecting and arranging your workstation
components
  • Appropriate placement of the components and
    accessories for the desktop computer workstation
    will allow you to work in neutral body positions,
    help you perform more efficiently, and work more
    comfortably and safe. A laptop workstation
    creates special challenges due to its computer
    design, size, and the variety of areas in which
    it is used. While many aspects of this eTool will
    be applicable to laptops, special considerations
    may be necessary when working with laptop units.

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Potential Hazards
  • Computer work, whether it's for a job or for fun,
    may appear to be a low effort activity when
    viewed from a total body perspective, but
    maintaining postures or performing highly
    repetitive tasks for extended periods can lead to
    problems in localized areas of the body.

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  • For example, using a mouse for a few minutes
    should not be a problem for most users, but
    performing this task for several uninterrupted
    hours can expose the small muscles and tendons of
    the hand to hundreds or even thousands of
    activations (repetitions). There may not be
    adequate time between activations for rest and
    recuperation, which can lead to localized
    fatigue, wear and tear, and injury. Likewise,
    maintaining static postures, such as viewing the
    monitor, for a prolonged period of time without
    taking a break can fatigue the muscles of the
    neck and shoulder that support the head.

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  • Regardless of how good your working posture is,
    working in the same posture or sitting still for
    prolonged periods is not healthy. You should
    change your working position frequently
    throughout the day in the following ways
  • Make small adjustments to your chair or
    backrest.
  • Stretch your fingers, hands, arms, and torso.
  • Stand up and walk around for a few minutes
    periodically.

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Possible Solutions
  • Provide variation in tasks and workstations so
    there is time to recover from the effects of
    activity. There are several ways to provide
    recovery time for overused muscles.

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  • Alternate tasks whenever possible, mixing
    non-computer-related tasks into the workday. This
    encourages body movement and the use of different
    muscle groups.

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  • High repetition tasks or jobs that require long
    periods of static posture may require several,
    short rest breaks (micro breaks or rest pauses).
    During these breaks users should be encouraged to
    stand, stretch, and move around. This provides
    rest and allows the muscles enough time to
    recover.

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  • Utilize an adjustable workstation so users can
    easily change their working postures. The use of
    easily adjustable furniture, for example, allows
    you to frequently change seated postures, which
    allows different muscle groups to provide support
    while others rest.

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  • Ensure that there is enough work space so you can
    use each hand alternately to perform mouse tasks.
    This allows the tendons and muscles of the free
    hand to rest.

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  • Substitute keystrokes for mousing tasks, such as
    CtrlS to save, CtrlP to print. Especially if
    your job is highly mouse intensive

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Exercises can help, too
  • ExerciseUsing a monitor, like other close work,
    places such demands on your eyes that it is
    important to take brief (30-second to 2-minute)
    but frequent pauses throughout the time you are
    working with your computer. The recovery pause
    gives your eyes a chance to recover from fatigue.
    During your recovery pause, try some of the
    following exercises to help you feel refreshed.
    Note Don't do any exercise that feels
    uncomfortable or causes straining.

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  • Do these exercises to help your eyes feel
    refreshed Yawning and blinking can help to keep
    your eyes lubricated.
  • Changing focus can help to relax the muscles of
    your eyes. To try this, look at your fingertip
    with your arm stretched in front of you, then to
    a point far away from you, then back to your
    fingertip.
  • Palming can help to relieve eyestrain. To try
    this, cover your eyes with your hands, while you
    breathe deeply.

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Do these body exercises during breaks
  • Deep breathing can help relieve tension in your
    muscles.
  • Hand and finger massages can help to keep your
    hands warm and reduce cramping and stiffness.
  • The executive stretch is a good exercise for the
    entire upper body. To try this, clasp your hands
    behind your head and gently stretch your elbows
    back while taking in a deep breath.
  • Shoulder shrugs can help to reduce tension or
    stiffness in the upper back and neck. To try
    this, gently pull your shoulders up toward your
    ears and then relax your shoulders downward.

From medword.com
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Do you know what the most common office injury is?
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The results may surprise you
  • The most common type of office injury is a slip
    and fall.
  • Wet floors with no signs
  • File cabinets left open
  • Computer wires and extension cords

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