EBusiness Communication:

1
E-Business Communication An Organizations
Biggest Challenge
Oracle User Group Bloomingdale, IL February
5th, 2001
2
Agenda

• Shift From ERP to E-Business
• An Organizations E-Business Challenge
• The Impact of E-Marketplaces
• How StreamServe Works with Oracle

3
ERP to E-Business An Evolution
4
ERP has Evolved to E-Business
Your Company is Here
Your Customer is Here
Your Supplier Is Here
Automate Internal Processes within The Four Walls
Automate External Processes with Trading Partners
5
End User Expenditures have Shifted
1999
2004
E-commerce 6
CRM 16
CRM 26
E-commerce 20
SCM 14
SCM 26
ERP 26
ERP 63
AMR Research, Market Analysis and Review Series,
2000
6
What is a Companys Biggest E-Business Challenge?
7
Managing Processes Across a Buyer-Supplier
Universe
Your Company is Here
Your Customer is Here
Your Supplier Is Here
8
A Real World Example
EDI
Idocs, BAPIs
FAX
EMail
XML
Flat File
9
Another Real World Example
Maritime Shipping Value Chain
Shipper
Consolidator
Receiving Port
Port
Carrier
Forwarder
10
Hurdles and Issues

• Making Information Visible Across the Value Chain
• Legacy Issues
• Format Issues

• Integration is Only One Piece of the Puzzle
• Leaves out Small and Medium Size Business

• The Data Needed for E-business is in Back End
  systems
• Leverage Existing Investments

XML Doesnt Provide the Solution Yet
Substantial EDI Investments Still Need Supporting
11
XML The Communication Savior???

• XML is not a Standard Its a BluePrint!!!
• 280 People, 280 Different Houses

XML is Evolving Across Four Groups
Vendors Ariba (cXML), Commerce One (CBL)
Standard Bodies OAG, Oasis, W3C
Industry HiTech (RosettaNet), Retail (ebXML)
Large Companies GM, Boeing, Merck
Not to Mention all the Traditional Communication
Vehicles EDI, Email, Fax, Print
12
What About E-Marketplaces?
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What is an E-Marketplace?

• An on-line marketplace which brings together
  buyers and seller within a single vertical
  industry to facilitate the exchange of

Information
Money
Goods/Services
Buyer
Seller
E-Marketplace
Seller
Seller
14
E-Marketplace Models

• Three Emerging E-Marketplace Models
• Consortium E-Marketplace
• Neutral E-Marketplace
• Private E-Marketplace

15
Private E-Marketplace

• Channel Master Model
• Hosted and operated by Supply Chain Gorilla
• Brick and Mortar Rebellion
• Invitation only
• EDI to Internet Transition

Trading Partner
Trading Partner
Trading Partner
Hub
Trading Partner
Trading Partner
Trading Partner
16
Consortium E-Marketplace
Trading Partner

• Industry Common Infrastructure
• Group of Channel Orangutans
• Amortizes cost across several organizations
• Competitive reaction against industry gorillas
  Common Enemy
• Truly Global

Trading Partner
Trading Partner

• Sears, Carrefour
• Lyondell, Lubrizol, Occidental
• Chevron, Texaco
• Duke Energy, El Paso Energy, BP, Royal
  Dutch/Shell, and Totalfina Elf.

Consortium
Trading Partner
Trading Partner
Trading Partner
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Neutral E-Marketplace

• New .com, intermediary
• Vertical focus
• Neutral- Open to all
• Fragmented industries
• Spot buy

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E-Market Places

• Next Generation EDI
• Process Focused, Not Data Focused
• More Inclusive
• Less Expensive

• Exponentially Complex Issues
• Integration to the Power of 10
• Must be Inclusive

• The Winners?
• Oracle, StreamServe and Other Solution Providers

19
StreamServe for Oracle

• Technical Overview

20
StreamServe Output Formats
21
StreamServe Technology Snapshot
In order to leverage investments of installed
applications, connectivity and integration to
major B2B systems such as ERP, CRM and SCM must
continue at an increasingly fast pace.
StreamServe constantly develops new solutions as
well as refines its current ones in order to keep
its customers at the forefront of technology in
the market.
22
Why StreamServe for Oracle?

• Companies need to conform to corporate identity
• Customer pressures for improved and personalized
  customer service
• New data communication channels
• Optimize Oracle investment with additional
  functionality

23
StreamServe Connectivity Pack for Oracle

• Easy to install configure
• Pre-defined ready-to-use documents deliver quick
  ROI
• Enables a variety of output processing features
  not accessible in Oracle Apps before
• Fast flexible solution that requires minimum
  effort

StreamServe output pack designed specifically for
Oracle Applications
24
Streamserve Runs on Major Platforms

• HP-UX
• AIX
• SUN OS
• NT
• Digital OSFI
• SCO Open Server
• Linux

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Predefined documents for Oracle

• Invoice
• Purchase order
• AP Check
• Statement of accounts
• Sales Order
• Packing Slip

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StreamServe Business Process