Building a Virtual Business Information Network

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Building a Virtual Business Information Network

• From Virtually Nothing to a Virtual Reality

Suzanne Levesque
2
From Idea to Reality

• Traditional library disbanded 3 years prior
• Intranet development
• Part of Information Services concept
• Make it a project and move from tactical to
  strategic
• Executive Directors support

Suzanne Levesque
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Where to Start?

• Conduct a business information audit
• Understand key players, culture information
  needs
• Synthesized findings to help develop a project
  framework justify ROI and value
• Product selection
• compare negotiate

Suzanne Levesque
4
Implementation

• Phased in approach
• Training is essential
• Follow-up
• Marketing
• Open Houses
• Publish articles on intranet
• Attend meetings
• Develop a brand/brochures

Suzanne Levesque
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The B.I.N.

• Part of our employee portal
• One-stop-shop
• The web vs. LANs
• Is this a library?
• Im still real

Suzanne Levesque
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The B.I.N.

• Products
• Electronic information and news service - global
  view, Power Users
• Cd-rom/specialty databases
• Archival photos on online catalogue
• Services
• Online and completed research
• Alerting services
• Outsourcing

Suzanne Levesque
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The B.I.N.
Suzanne Levesque
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Factiva - Global View
Suzanne Levesque
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Factiva - Power Users

• Personalized information page
• 1 hour initial customization
• external website allows users to access from
  home
• reduces publication subscriptions
• Canadian focus
• track usage
• 6 month follow-up

Suzanne Levesque
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Ebiz Focus
Ebiz News from Factiva
Suzanne Levesque
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Research Services
Suzanne Levesque
12
Research Completed
Links to description of request and corresponding
completed results
Suzanne Levesque
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Notables

• It cant all be done at once!
• Support from IT is essential
• Top level buy in a necessity
• Get to know the business
• Use your advocates
• Evolve

Suzanne Levesque
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Onward...

• Assess feasibility of a publication subscription
  management service
• Marketing Communications photo library
• E-commerce affiliations
• EDMS
• Competitive intelligence database
• CKO!!

Suzanne Levesque