CIS 460 Semester Project

1
Producing Local LanguageTelevision Programs
World Wide   Rick Rodriguez Executive Director of
Finance and Accounting Sony Pictures, Los
Angeles NAU Accounting Graduate (84)   Monday,
March 29 1230 130 PM Bellwood Auditorium,
College of Business Administration
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Maintenance

• Holtsnider Jaffe, Chapters 9 10

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Overview

• Desktop OS
• Workstation software updates
• Software licensing
• Servers
• Server OS
• Data backup
• Finding LAN problems
• Monitoring LAN

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Desktop OS

• Windows
• 3.x (1990)
• 95 (1995)
• 98 (1998)
• NT (1993)
• 2000 (2000)
• XP (2002)
• Unix
• System V dialects
• Linux
• Mac OS X

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Which Desktop OS?

• User support
• User training
• Ease of use
• Available applications
• Data compatibility
• Hardware support
• Versions for processor
• Drivers for devices
• Source code
• Total cost of ownership

6
Workstation Software Updates

• Deployment
• Disk image
• Disk cloning
• Deployment tool
• Scripts

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Software Licensing

• Licenses
• Road warriors
• Buy vs. lease
• Maintenance plans
• Contact legal department
• Organize
• Track software

8
Servers

• Functions
• File/print servers
• Database servers
• Application servers
• Web servers
• Fault tolerance
• Redundant power supplies UPS
• Multiple NICs
• Cross-connecting
• Clustering
• RAID

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Server OS

• MS Server Family
• NT
• Win2K Server
• 2003 Server
• 2003 Small Business Server
• Win2K Enterprise Server
• Win2K DataCenter Server
• Unix
• Novell

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Data Backup

• Backup type
• Full
• Incremental
• Differential
• Number of generations
• Frequency
• Off-site storage
• Integrated into applications

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Monitoring LAN

• Monitoring tools use
• Simple Network Management Protocol (SNMP)
• Remote Monitoring (RMON)
• Examples
• MS System Management Server
• Unix logging
• Novell iManager

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Finding LAN Problems

• Are all devices turned-on?
• Are NIC's lights lit?
• Check cable with tester
• Ping or traceroute
• Across suspect node
• Adjacent nodes
• Work back to NIC loopback
• Check NIC configuration
• Check protocol stack
• Check routing tables
• Check DNS configuration

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Summary

• Update OS only after careful consideration of
  needs, costs, and downtime
• Deploy new applications, patches, and service
  packs using deployment software
• Backup data regularly store backups off-site
• Redundancy increases fault tolerance
• Monitor network to spot problem BEFORE they occur
• Use systematic approach to finding problems

14
Questions?