TRANSFORMING PUBLIC SERVICES

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TRANSFORMING PUBLIC
SERVICES Sharing Best
Practice and Encouraging
Community Engagement

Gary Simpson
12th February 2009
e_at_SY Connects


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• What is e_at_SY Connects?

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Examples of initial services developed on
DigiTV

• Housing Repairs,
• Rubbish Collection,
• Benefit Payments,
• Air Quality,
• Healthy Eating,
• First Aid,
• Ambulance Pickup,
• Escape Plan,
• Texting for Schools,
• School Lunch Ideas,
• Travel Information includes Speed Camera
  Locations,
• Local Events and Book Club Activities,
• Crime Reporting, Prison Supervision, Carers,
• Business Virtual Enterprise Networks, Jobs,
• Feedback/Have Your Say (Particpation
  Democracy).

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• Breakthrough Service was ..
• Doctor Appointments
• Increased availability
• 247 access
• Any location
• Reduced DNA
• Less stressed staff (and patients)
• major service improvements without further
  investment

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e_at_SYs Theme Priorities

• Business Case Selection
• 1 Data Sharing Protocols
• 2 Accessibility Diversity
• 3 Effective Consultation
• 4 Independent Living
• 5 Supported Self Service

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REGIONAL NEIGHBOURHOOD WATCH SYSTEM

Access Channels
Public Sector Outside South Yorkshire
System Control (includes translation service)
Other South Yorkshire Public Sector Partners
e_at_SY Partners
PARTNERS
Regional Neighbourhood Watch
Neighbourhood Watch Administrator / Coordinator
Others e.g. Shop/Truck/Pubwatch, Nursing Homes,
Shopping Centres
Street Group 1
Street Group 2
etc.
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REGIONAL INCIDENT ALERT SYSTEM

Access Channels
Public Sector Outside South Yorkshire
System Control (includes translation service)
Other South Yorkshire Public Sector Partners
e_at_SY Partners
PARTNERS
Regional Neighbourhood Watch
Emergency Planning
Neighbourhood Watch Administrator / Coordinator
Organised Groups
KINS (Internal External)
Others e.g. Shop/Truck/Pubwatch, Nursing Homes,
Shopping Centres
Street Group 1
Street Group 2
etc.
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Continual Development .

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Continue to enrich the experience ...
Accessing e_at_SY Connects
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Any Questions?


Gary Simpson Telephone [phone] Email
garysimpson_at_easyconnects.org.uk