Broomfield Department of Health and Human Services

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Broomfield Department of Health and Human Services

• Integration of an Agency
• NACHSA Fall Workshops
• December 4, 2006

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Broomfield, Colorado

• City County Budget 294 million (2007)
• Population 49,000
• 32 Square Miles
• Medium Size County
• Metro County
• HHS Budget 13.2 million (2007)
• 90 HHS Staff

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If You Build ItThey Will Come

• Current HHS Caseload
• Human Services 8,000 Households, 17,000
  Individuals
• Public Health and Environment 14,000 Contacts
• Workforce 12,800 Users
• Senior Services 25,300 Users

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Colorado Counties
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In The Beginning. . .

• One City Four Counties
• 1998 Constitutional Referendum
• Broomfield Citizens Limited Access to Services
• Disparate Services
• Original Case Estimate
• 10 Child Welfare Cases
• No Adult Protection Cases
• 200 Financial Cases
• 10 TANF Cases

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In The beginning. . .

• Late Additions
• Workforce
• Public Health and Environment
• Cooperative Extension
• Senior Services

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In The Beginning. . .

• Interesting Developments
• Surrounding Counties Two Lawsuits Over Property
  Tax
• City Government Learning Curve
• Staff Whats Up With This Integration Stuff

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In The Beginning. . .

• Partner with surrounding counties?

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HHS Organizational Chart
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The HHS Cornerstones of Integration Innovation
Preservation Prevention
Integration of ServicesServing the needs of
individuals and familiesCrossing Boundaries,
overcoming barriersUsing technology to do
business differently
Independence
Restoration
Community Wellness
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Integration

• One Administrative Authority
• Easy and Cost Effective for Residents to Access
  Services in One Place
• Combined Programs
• Shared Funding
• Cross-Trained Staff

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Integration

• Integrate To make into a whole by joining parts
  together
• Integral Being an essential and undisputable
  part of the whole
• Intellect The power of the mind to understand
  and accept knowledge and change
• Integrity Uprightness of character

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Integration

• Avoids Stove Pipe Services
• Avoids Turf Issues
• High Standards Expectations for Clients
• Staff knowledge of funds being spent and why
• Staff knowledge of services being utilized
• Staff invested in all outcomes
• Integration promotes accountability

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Integration

• ELVIS (client tracking)
• Time Reporting (funding)
• Federal/State Reports Systems

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Integration

• TANF Public Health
• Immunizations
• Child Wellness Check-ups
• WIC
• Workforce Child Support
• Employment and Training for Obligor Parents
• Senior Services Public Assistance
• Benefit Assistance
• Meals on Wheels

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Integration

• Child Welfare Workforce
• Youth Employment and Training
• WIA and Chafee
• Mentoring
• Public Assistance Public Health
• Nutrition Education
• Car Seat Program
• Workforce Cooperative Extension
• 4H
• Youth Groups and Leadership Programs

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Integration

• TANF Workforce
• Job Search/Work Participation
• Internships/Work Experience Programs
• Federal Bonding
• Work Academy
• Public Assistance Veteran Services
• Benefits Assistance
• Advocacy
• Public Health Senior Services
• Flu Shots
• Emergency Management

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Integration

• Public Assistance Workforce
• Employment Assistance/Job Club
• Assessment
• Disability Navigator/Benefits Planner
• Child Support TANF
• Child Support Collections
• Medical
• Workforce Public Health
• Travel Clinic
• Restaurant Inspections

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Integration

• Cooperative Extension Senior Services
• Master Gardner
• Child Support Child Welfare
• Fee Collection
• Senior Services Workforce
• Employment Assistance/Options
• Labor Market Information

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Integration

• HHS Integrates into the Community
• Food Banks
• Advisory Committees
• Foundations
• Corporate/Business Support and Sponsors
• Faith Based Organizations
• Community Based Organizations
• Schools
• Advocates

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Integration

• What Didnt Work
• Client Assistance Referral and Expertise Team
  (CARE TEAM)

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So, You Want to Integrate?

• Things to Consider
• Change requires learning new things and
  unlearning old things
• Communicate the essence of communication is not
  speaking or writing, its sharing
• Organizational Change -vs- Organizational
  Development
• Follow-through and institutionalize change make
  it stick by moving from New to Normal
• Maintain and strengthen the group

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Summary

• Integration produces a more responsive,
  coordinated, collaborative, and creative approach
  to serving the needs and requests of Broomfield
  residents
• - Karen Beye

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Contact Information

• Web Site www.broomfield.org
• Karen Beye
• 720-887-2269
• kbeye_at_ci.broomfield.co.us
• Frank Schoengarth
• 720-887-2256
• fschoengarth_at_ci.broomfield.co.us