Commonwealth Accelerated Placement Program

1
Commonwealth Accelerated Placement Program

• Returning Claimants to Work
• Reconnecting with Employers

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Employment Commission
2
Commonwealth Accelerated Placement Program (CAPP)

• Background

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Employment Commission
3
CAPP BackgroundFactors Affecting Services

• 25 Reduction in Job Service Funding in Virginia
  1991 2002
• Increased Customer Demand
• 31 Increase in Number of Employers
• Increase in Registered Job Seekers
• Increase in Unemployment Insurance Claimants
  Seeking Reemployment

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Employment Commission
4
CAPP BackgroundFactors Affecting Services

• 1996 Governor Reduces Size of State Workforce
• 12 of VEC Positions Eliminated
• Consolidation of Service Delivery and Program
  Management
• Continued high demand unemployment insurance
  workload
• Resulted in a Reduced Focus on Job
• Service Activities

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Employment Commission
5
CAPP BackgroundFactors Affecting Services

• 2001-2002 Economy Declines
• Unemployment Insurance workload increases
• Increased drain on Trust Fund
• Increased need for Employment Services
• Continued demand for services by employers

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Employment Commission
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CAPP BackgroundLegislative Mandate

• RESULT
• Reduced Ability to Serve Customers and Meet
  Legislative Mandate
• Virginia Unemployment Compensation Act 60.2-113.1
• Establish a viable labor exchange system
• to promote maximum employment for the
  Commonwealth of Virginia with priority given to
  those workers drawing unemployment benefits.

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Employment Commission
7
CAPP BackgroundDevelopment of a Plan

• Enhance reemployment services for claimants
• Realign focus back toward employer
• Revitalize Employment Services
• Develop marketing strategies and materials

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Employment Commission
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CAPP BackgroundSeizing an Opportunity

• Reed Act Appropriation Received
• Small portion allocated to VEC by General
  Assembly to enhance JS services and transition to
  Customer Contact Centers for UI
• Opportunity to Develop Pilot Program To
• Return Claimants to Work Sooner
• Reconnect with Employers

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Employment Commission
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Commonwealth Accelerated Placement Program (CAPP)

• Overview of the Pilot Project

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Employment Commission
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Employer Services in Virginia

• Traditional agency focus on THE EMPLOYER as
  primary customer
• Strive to deliver high quality services to the
  employer
• Meeting the employers needs results in returning
  people to work

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Employment Commission
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Returning Claimants to Work

• Traditional Methods
• Orientation to Services
• UI Work Test
• Eligibility Review Program
• Reemployment Services Orientation
• Priority in Job Matching for Claimants

These methods work They work better with FOCUS
ON VIRGINIA BUSINESSES!
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Employment Commission
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Basic Tenets of CAPP

• Employer Claimant as Primary Customers
• Focus on Business Community
• Return Claimants to Work Sooner
• Support Existing Field Office Operations
• LMI Expertise Developed
• Engaging Partners in the Process

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Employment Commission
13
Selection of BRU Pilots

• One Business Resource Unit (BRU) in each of the 4
  VEC Regions
• Business Plans Submitted
• Each Business Plan Unique
• 3 Individual Field Office Focus
• 1 Regional Focus
• Management defined
• 5 staff in each BRU

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Employment Commission
14
Commonwealth Accelerated Placement Program

• Objectives and Performance

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Employment Commission
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Statewide Objectives

• Increase Placements and Obtained Employments
• of claimants
• of all job seekers
• Savings to the Trust Fund
• Reduce Number of Weeks Claimed
• Generate Wage and Tax Dollars

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Employment Commission
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Measures and Outcomes

• LOCAL MEASURES
• Job referrals made for claimants
• Preparation for work search
• Placement activity
• Comparison to past activity
• BEST PRACTICES
• Labs for innovative approaches
• Sharing of experiences

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Employment Commission
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Commonwealth Accelerated Placement Program

• Enhance caliber of services rendered to employers
  - the primary customer
• Recognition of claimants as primary recipients of
  services
• Partnerships with others in the workforce system
  to benefit employers and claimants
• Highest quality of employer services

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Employment Commission
18
Business Resource Units Staff Accomplishments

• April 2003 December 2003
• Referrals to Job Openings 10,844
• Secured Employment 3,384
• Placements 781
• Obtained Employment 2,603
• Job Orders Received 2,387
• Job Openings Received 6,392
• Employer Contacts 3,489

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Employment Commission
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Claimants Returned to Work by Business Resource
Units

• April 2003 December 2003
• Secured Employment 1,283
• Placements 397
• Obtained Employment 886

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Employment Commission
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Claimants Returned to Work in Pilot Areas

• April - December 2002 2003
• Referrals to Job Openings 46,599
  50,655
• Secured Employment 12,729 14,551
• Placements 2,177
  2,120
• Obtained Employment 10,549 12,411

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Employment Commission
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Accomplishments of All Areas With Business
Resource Units

• Comparison Apr - Dec 2002 vs. Apr - Dec 2003
• The Situation
• Unemployment Claims Activity High
• Job Listings Down Prior to CAPP
• Results with Designated Staff
• Job Listings Up 28
• Quality Referrals to Employers
• More People Going to Work After VEC Services
• 14.3 Increase for Unemployment Claimants
• 16.4 Increase Overall

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Employment Commission
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Estimated Trust Fund Savings April December
2003

• Average weekly benefit
  266
• Average weeks paid
  14
• Average paid per claimant
  3,724
• Estimated savings per claimant
• returned to work (50 of average paid)
  1,862
• Claimants returned to work by BRUs 1,283
• Estimated Trust Fund savings 2,388,946
• (1,283 X 1,862)

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Employment Commission
23
Estimate of Wages Generated April December
2003

• Average weekly wage (statewide)
  738
• Claimants returned to work
  1,283
• Assume 80 of those returned to work
• retain their jobs for 26 weeks
• (based on actual WIA adult job retention
• in Virginia during PY 2003)
• This assumption yields 1,026 employed for 26
  weeks.
• Estimated wages generated 19,686,888

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Employment Commission
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Cost vs. Estimated Trust Fund Savings and Wages
Generated

• Based on first nine months of BRU operation.

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BRU Performance Returning Claimants to Work

• Nine month snapshot of activity shows
• Increase in number of claimants returned to work
  over previous year
• Significant trust fund savings
• Over 19.5 million wages generated will yield
  substantial increases in tax dollars
• Would this work have been done
• without the establishment of each BRU?

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Employment Commission
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Commonwealth Accelerated Placement Program

• Best Practices

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Employment Commission
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CAPP Best PracticesReconnecting with the Employer

• Engagement with employer community
• Development of business plans for each pilot
• Direct involvement with Employer Advisory
  Committees
• Visits to gain better knowledge and understanding
  of employers operations
• Participation in local Chamber activities
• Create and participate in Job Fairs and Employer
  Showcases
• Utilization of employer newsletter

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Employment Commission
28
CAPP Best PracticesReconnecting with the Employer

• Utilization of labor market data
• Identification of primary employers
• Development of visitation plan
• Identify premier account employers
• Marketing services to local employer community
• Development of handouts and brochures
• Use of free support from radio and TV
• Interaction with business and civic organizations

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Employment Commission
29
CAPP Best PracticesReconnecting with the Employer

• Daily follow-up with employer regarding job
  orders and recruitment activity
• Phone, Fax, E-mail
• Engage with employer who is hiring until job is
  filled
• Partnering with local Workforce Investment Board
  members to market services to area employer
  organizations.
• Partner with local economic development officials
  to work with new employers

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Employment Commission
30
CAPP Best PracticesReturning Claimants to Work

• Intervention with claimants
• Meet with claimants filing in person to develop
  employability plan and to offer referral
• Identify claimants filing via Internet and Call
  Center and mail resource information.
• Schedule these claimants for one-on-one
  appointments
• Match claimants against job opening data base on
  regular basis
• Provision of job seeker workshops targeting
  claimants
• Focus on retention

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Employment Commission
31
CAPP Best PracticesReturning Claimants to Work

• Interface with RSO Activity
• BRU staff assist with RSO presentations
• BRU staff given names of RSO selectees for match
  against job opening data base
• Engage with workforce system partners
• Coordinate needed services with other service
  providers
• Involvement of partners in CQI process
• Participate in community workforce provider
  networking meetings

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Employment Commission
32
Commonwealth Accelerated Placement Program

• For more information, contact
• Rick Slusher
• Virginia Employment Commission
• Northern Regional Marketing Manager
• 703-803-0022
• rslusher_at_vec.state.va.us

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Employment Commission