0% Loss, No Shelving Required: Downloadable Media in Libraries

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0 Loss, No Shelving Required Downloadable Media
in Libraries

• Michelle Jeske, Manager
• Web Information Services/Resource Sharing
• Denver Public Library

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Why?

• Target market for denverlibrary.org
• Available anytime, anywhere
• No loss, theft or damage possible
• Collection sharing
• Easy weeding
• No processing, already cataloged

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WHY NOT?

• Never overdue
• No space limitations
• Quick usage statistics
• Special features
• Accessibility for mobility/visual impaired
• Anonymity
• Easy and fun

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Newest Addition!

• eFlicks Downloadable movies
• Started on Tuesday of THIS WEEK!
• Circulated over 330 in 72 hours 82 titles
• Feature films (mostly classics), concert films,
  documentaries, IMAX, educational, yoga, self help
• No burn to DVD
• Play on computers/laptops/portable video devices
  - requires Windows Media Video support

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Its Popular and Growing!

• 42 of downloadable collection circed in Jan
• 23 of traditional collection circed in Jan
• February Snapshot
• Circulation 2,831 Checkouts
• 50 eBooks, 50 Audio eBooks
• Holds 775 holds
• 26 eBooks, 74 Audio eBooks
• Copies Owned approx 6,250
• eMedia circed more than 2 smallest branches!

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Most Popular eBooks - Feb

• Freakonomics
• Anyone But You
• Blink
• Marley Me
• Got the Look
• Captain Jacks Woman
• The Bachelor
• Have Robot, Will Travel
• That Scandalous Evening
• Theres Always Plan B

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Most Popular Audio - Feb

• 1984
• 25 Things to Say to the Interviewer
• A Murder of Quality
• Ringworld
• The Fountainhead
• Lost Boys
• The Divine Comedy
• Winnie-the-Pooh
• Absolute Certainty
• Summertide

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Top Waiting List - Feb

• Freakonomics (Audio)
• 24 Hours (Audio)
• Financial Freedom (Audio)
• Freakonomics (eBook)
• Life Laundry (Audio)
• How to Talk to Anyone (Audio)
• The Lazy Mans Way to Riches (Audio)

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Most Popular Over Time Adobe eBooks (Turnover)

• 100 Simple Secrets of Successful People 20.5
• Boy Meets Girl 13.5
• Freakonomics 13.2
• How to Do Everything With Your Digital Camera
  (7.5)
• Blink 12.0
• eBay Secrets 8.1
• Good Girls Guide to Bad Girl Sex 15.0
• Wicked 19.3

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Most Popular Over Time Mobipocket eBooks

• Cryptonomicon 13.5
• Wicked 11.0
• Freakonomics 10.5
• Hitchhikers Guide to the Galaxy 10.0
• Chasing the Dime 9.5
• I, Robot 9.0
• eBay Secrets 9.0
• Skeleton Man 4.0
• How to Write a Bestseller 3.8

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Most Popular Over Time Audio eBooks

• How to Talk to Anyone 12.9
• The Best Defense 33.5
• 1984
• The Adventures of Huckleberry Finn 32.0
• Golden Buddha 12.6
• Work Less, Make More 12.2
• Death Match 30.0
• It!
• Arabian Nights

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Top Subjects

• eBooks
• Fiction
• Romance
• Business
• Computer/ Tech
• Self Improvement
• Mystery

• Audio eBooks
• Suspense
• Classical Literature
• Mystery
• Self Improvement
• Fiction
• Romance

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Least Popular Subjects

• eBooks
• Journalism
• True Crime
• Multicultural
• Poetry
• Human Rights
• Transportation

• Audio eBooks
• Media Studies
• Sports/Recreation
• Recovery
• Pets
• Mythology
• Erotic Literature
• Medical

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Most Popular Publishers

• eBooks
• Harper Collins
• John Wiley
• McGraw Hill
• Time Warner
• Barnes and Noble
• Rosetta Books

• Audio eBooks
• Blackstone
• Brilliance
• Harper Collins
• Listen and Live
• Hay House
• Penton Overseas

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Who are these people?

• In March 2005, DPL conducted a survey of
  eBook/Audio eBook users. We received 212 unique
  responses. Here is what we learned
• 39 of respondents were 44 or older, 71 were 33
  or older, and 90 were 25 and older. 55 of
  respondents were female.
• 44 use the service from home, 42 use it in
  multiple places, including home, work, school and
  using portable device. 8 use it exclusively
  from the office.

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Who are these people?

• 50 read eBooks on a desktop PC, 27 on a laptop,
  20 on a PDA, and 2 on a SmartPhone.
• 38 listen to Audio eBooks on an MP3 player, 27
  burn to CD and listen via a CD player, 22 listen
  on a desktop PC, 8 listen on a laptop, 4 listen
  on a PDA, and 2 listen on a SmartPhone.
• We also received lots of great comments
• It's really cool and I blogged about it and
  provided links cause I think it's so cool.
•  

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Who are these people?

• 82 exclusively learned about the service on the
  Librarys web site. 89 learned about it in
  another way AND through the web site. 5 learned
  about it from staff.
• 90 of respondents use PCs. 10 use Macs.
• 74 use Internet Explorer, 9 use Firefox, 6 use
  Safari, and 11 use another browser.
• I am pretty much homebound due to visual
  impairment, so I love this new technology

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Who are these people?

• 23 want more bestsellers, 18 want more how to
  books, 14 want more mysteries and suspense
  novels, 13 more classics, 10 more science
  fiction, 9 more biography, 9 more business
  books, and 5 more romance novels.
• Digital is the only way to listen! Thank you so
  much for offering the public this wonderful
  opportunity to access information. I do not feel
  so isolated having this wonderful program of
  enrichment. Thank you very much.

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Who are these people?

• eBook fans are also heavy users of traditional
  library services. 71 visit the library at least
  once a week. 18 visit at least once per month
  and 10 at least once every 6 months. 
• 93 also use traditional library books, 62 check
  out DVDs, 51 check out videos, 54 check out
  books on CD, 42 check out books on tape, 49
  check out music CDs. 52 of Audio eBook users
  read eBooks and 38 of eBook users listen to
  Audio eBooks. 46 use the Librarys databases
  and 7 use SmartyPants, DPLs virtual reference
  service.

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Who are these people?

• 92 are interested in downloading movies and
  music.
• 96 will use the service again.
• Ive been able to enjoy more books since this
  became possible than ever before! If I had my
  wish the downloadable content offered would be
  huge.

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Introducing these services

• Web Site
• E-mail
• Catalog
• Bookmarks and other printed materials
• Staff training
• Press

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Our Dream

• Library buys digital content from vendor of
  choice
• Library displays and circulates content in its
  desired fashion
• Customer uses content on device of choice

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The Future?
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• http//denverlibrary.org/presentations
• mjeske_at_denver.lib.co.us
• 3/24/06