Section 1 Internet Overview

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CONTENT MANAGEMENT
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What is Content Management?

• Wikipedia definition
• A content management system (CMS) is a system
  used to organize and facilitate collaborative
  content creation.

Collaboration
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Basic Content Management

• End users submit content (articles usually, with
  little/no html)
• System uses rules to format the content
• Many submissions/articles form a publication or
  a version
• Before publishing a publication it must undergo
  some pre-defined workflow/process (usually an
  approval process)

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Extra Features?

• Automatic Workflow
• Version Control features
• Admin/security features
• Effective organization
• Portal creation features
• Personalization
• Internationalization
• Interoperability
• Collaborative Processes

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Tools on the Market
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How To Evaluate CMSes

• 1. What are you trying to achieve?
• Who are the stakeholders?
• Size of organization?
• Intranet AND Internet/Extranet?
• Enterprise wide or just your department?
• Could it grow?
• Simple pages/complex pages?
• Dynamic info from databases/other sources?
• Documents/Manuals/Images?
• What are the processes?
• Any legal requirements?

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How to Evaluate CMSes

• 2. Categorize Requirements
• Content creation
• Content management
• Publishing
• Presentation
• Contract business
• Technical

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How to Evaluate CMSes

• Select Evaluation Process(es)
• Formal Tender/RFP process
• Makes vendors accountable
• Use a standard RFP format http//document-manageme
  nt-software-system.net/rfp_template_db-gen.htmlec
  ms
• Demos
• Ensure vendors demo similar features
• Compare different ways in which your needs can be
  met
• Scoring System
• Create a scoring system based upon requirements
  list (or RFP) to compare

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Cost Justification In Theory

• In Theory
• Higher productivity
• Reduced operating costs
• Increased employee satisfaction
• Increased customer satisfaction
• Enhanced Developer Productivity
• Reduced time to value
• Improved Scalability/Reliability
• Greater Interoperability

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Cost Justification in Practice
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The Reality?

• Microsoft tool
• for determining Cost Justification/ Cost Benefit
  Analysis
• http//www.microsoft.com/cmserver/evaluation/roica
  lculator.xls
• Guide to CMS evaluation
• http//www.em3.com/object/googlerightCMsystem.html
  
• Many CMSes are too complex for requirements
• Many CMSes are too expensive to buy or implement

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The Solution?

• Careful requirements gathering
• Careful evaluation
• Ensure you are fully informed
• http//www.cmswatch.com
• http//document-management-software-system.net/rfp
  _template_db-gen.htmlecms
• Employ consultants who are fully informed (Apogee
  Interactive!)

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The Solution?

• Apogee Interactive Inc.
• Susan Gilbert 770 270 6502
• Experts in Content Mgt Solutions, EBusiness and
  Website solutions