Siemens Lifeworks A vision for the future of communications John Sedzikowski Siemens Communications

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Siemens LifeworksA vision for the future of
communicationsJohn Sedzikowski Siemens
Communications
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Communication Frustrations
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Must leave multiple messages in different
places Delayed decision making because colleagues
fail to respond in a timely manner Inability to
locate or communicate with colleague Malfunctions
while traveling or working remotely Inability
to access timely/accurate information Inability
to respond to a missed client call in a timely
manner Inability to synchronize communication
tools
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A Multi-Tool Environment

• The average worker juggles about 7 different
  communication tools on a regular basis
• Most commonly, workers say they collaborate on
  work issues using

Work phone
82 Work e-mail
65 Personal e-mail 58 Work
fax machine 58 Personal cell phone
56 Home phone 51 Work voice mail
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Siemens The LifeWorks_at_Com Vision
Unified domain
Wireless networks
Wireline networks
Applications
Private networks
Public networks
Office
Mobile
Home
Campus
Unified user experience
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Second Generation IP (2gIP)

• SIP-based
• Presence-based
• Mobility-enabled
• Multimedia and Multimodal
• Multiple Deployment/Hosting Options

Future value creation business process
productivity Key end-user proposition
simplicity, convenience, seamless intuitive
access to information and applications cost
effectiveness.
Value Created
IP Communications Applications
Current Value Focus reduce operating cost
improve asset efficiency (e.g., data network)
IP Communications Infrastructure
Time
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HiPath OpenScape 2gIP Communication Solution
Personal Productivity Application
Workgroup Collaboration Application
Communication Broker
Multi-Resource Collaboration
Presence-Based Communications
Open Application Architecture
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OpenScape Overview
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OpenScape Architecture
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OpenScape Client (e.g. Web Personal Portal)
Siemens OpenScape
PBX (ANY)or VoIP System or mixed
LCS Server
Windows Server 2003
Any SIP Phone
SIP Gateway
PSTN or WAN
Windows Messenger Client on Tablet
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HiPath OpenScape Enables That Which You Couldnt
Do Before
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The Main Portal
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Challenges
How can I locate team resources when I need them
?
How can I reduce costs and become more effective?
How can I provide real time collaboration
services?
How do I improve and differentiate student
services?
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Predictive Voice Communications
Here we see that Paul Edwards is working but
isnt logged onto a PC on the corporate network
at this time. Calls to Paul will be processed
according to any rules that Paul has set. Peter
Cattell wishes to have no interruptions and any
call to him will go to voicemail. Richard
Abbotts is Out of Office but is available to
take calls. He is also available for IM because
he is currently logged onto a PC
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Collaborate cross faculty/geography
Ad Hoc conference in progress
Active conference shown in blue
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Lecturer presents and discusses course material
Progress to Live Meeting Add participants
Participant removal by organiser
Active participants
Participants yet to join
Participants currently open document
Document list
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Document sharing team assignments/ Video/Voice(
multi media learning)
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HiPath OpenScape Enhances Student Services

• HiPath OpenScape
• SIP client delivers IP voice to any media enable
  PC
• Video capability built into MCU
• Conformant IM allows communication and control
• Document sharing
• Keep in touch anywhere in the world.
• Secure logon and encryption
• Learning flexibility

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HiPath OpenScape Summary

• HiPathOpenScape Middleware
• Is Platform Independent
• Uses Existing Desk and Mobile Phones
• Provides IP telephony into any environment
• Integrates into Existing Applications / Processes
  with Web Services Toolkit
• Provides Voice Portal Access for Mobile Users
• Provides voice/video and web collaboration
• Aggregated presence

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The Value of Lifeworks and Openscape
Reduced communication costs
Improves personal and workgroup productivity
Enhanced, real time collaboration and information
sharing for virtual teams
New services for student collaboration
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Thank you for your time, any questions?