Analyzing Work and Designing Jobs Chapter 4

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Analyzing Work and Designing Jobs(Chapter
4)
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• What work is done in organizations?
  How is it accomplished? How is it
  organized?
• Example

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Work Flow Analysis
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Organizational Structure
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Job Analysis

• the cornerstone of HRM activities

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job analysis the process of identifying

• duties
• accountabilities

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• data gathering techniques
• interviews, observation (direct,videos, demos),
  questionnaires, participant diaries/logs, company
  records, ONET...
• PAQ, task analysis inventory, Fleishman job
  analysis system, functional job analysis (FJA)

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• sources of job analysis info
• possible sources
• concerns re. accuracy...

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job analysis
job description
job specification
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• ____________ an organizational document
  containing info about the job gathered through
  job analysis

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• ______________ the KSAOs required for
  successful job performance

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Job Design
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Job Characteristics Model

• indl growth need strength

skill variety
increased
experienced
task identity
quantity
meaningfulness
task significance
increased
quality
experienced
increased
autonomy
responsibility
satisfaction
decreased
withdrawal
knowledge
feedback
of results
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So, job design can affect employee motivation

• job enlargement
• job enrichment
• self-managing work teams
• flexible schedules (flextime, job sharing)
• telework

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Job Design
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