COPIA

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ROADSHOW MQA 2008 KOD AMALAN AKREDITASI
PROGRAM (CODE OF PRACTICE FOR PROGRAMME
ACCREDITATION, COPPA) 16 OKTOBER 2008 13
NOVEMBER 2008 SESI 1 KERTAS 1 AN OVERVIEW OF
MALAYSIAN HIGHER EDUCATION QUALITY ASSURANCE
SYSTEM
MALAYSIAN QUALIFICATIONS AGENCY
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OUTLINE

• 1997 Till 2008
• LAN migration to MQA
• Malaysian Qualifications Agency (1/11/07)
• Quality Assurance-
• Programme Accreditation (COPPA )
• Institutional Audit (COPIA)
• Self Accrediting certification of HEP
• Malaysian Qualifications Register
• Implementation Dates
• Guidelines/Codes Available

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Quality Assurance (QA) Development Between 1997
Till 2008

• Pre 1996- internal affair licensing
• 1997 -LAN for programme accreditation of PHEIs
• QAD (2002) for Public universities by audits
• 2005 Cabinet consolidate Quality Assurance for
  higher education and implement MQF
• 01/11/2007- Est. of MQA
• 2008- introducing the changes in QA framework
  -programme accreditation and audit within MQF
• All Higher Education Providers (HEPs)

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Key Factors Guiding Quality Assurance Changes

• Capacity building and access
• Mobility, portability and recognition of
  qualifications (learning)
• Global education hub
• Effectiveness of QA
• International developments
• National Higher Education Master Plans Beyond
  2020- 3 As leveling up quality of higher
  education

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NATIONAL STRATEGIES-TRANSFORMING HIGHER
EDUCATION OUT COMES BASED EDUCATION

• Transformation Framework
• Institutional Pillars
• Critical Agenda

• Mid Term Review 9th National Dev. Plans
• Thrust 2 to raise the capacity for knowledge,
  innovation and to nurture a high quality ,
  knowledgeable and innovative human capital
  imbued with good values
• 1.Whole organisation strategies-effective
  learning environment
• 2. Leaner centric Outcomes based focus
• 3. Community involvement

Human Capital with First-class Mentality
Governance
Leadership
Academia
Teaching and Learning
Research and Development
Apex Universities
Lifelong Learning
Academic Performance Audit
Graduate Training Scheme
MyBrain15
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LAN / QAD MIGRATION TO MQA
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pzv/09/09/08
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MALAYSIAN QUALIFICATIONS AGENCY (1/11/07)
Stakeholders
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Quality Assurance Framework 1. Programme
Accreditation, 2. Institutional Audit and 3.
Self Accrediting Institution Certification
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1.Programme Accreditation

• Public confidence
• Outcomes focus
• Provisional Accreditation
• Final programme accreditation
• No re-accreditation required
• Programme maintenance audit once in 3 years

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Professional and Skill Qualifications

• Professional Programmes and Qualifications
• Professional programmes (leads to recognition for
  practice) to be submitted to MQA
• Joint Technical Committee HEPs must comply with
  formats, standards criteria for programme
  accreditation set by the professional bodies
• Skills Programme and Qualifications
• Programme and qualifications based on NOSS by
  Department of Skills Development, Ministry of
  Human Resource
• Non-NOSS will be processed by MQA and evaluated
  by peer experts

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2. Institutional Audits

• Examines the effectiveness of the quality
  management systems used to manage the
  institutions core functions (policies,
  processes, practices and reviews)
• Audits are about accountability and development
  (CQI)
• Types comprehensive /thematic, maintenance.
• Universities Academic Performance Audit 2008-2009

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3. Certification -Self Accrediting Inst.

• Purpose road map to institutional autonomy on
  academic programmes
• Process Invitation by Minister of HE
• (eligibility criteria), HEP submits application,
  subject to full institutional audit.
  Certification is revocable
• Effect exempted from programme accreditation.
  Apply to register programmes as accredited.
• External check Subject to institutional audit
  once every 5 years.

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Malaysian Qualifications Register

• Provides information on accredited programmes and
  qualifications of higher education providers in
  Malaysia
• Registry of assessors
• Serves to
• enhance public confidence of higher education
  qualifications
• as National reference centre/UNESCO Portal for HE
  (Malaysia)
• facilitate credit transfer, mobility and
  recognition

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Programme Accreditation

• A programme is accredited by HEP fulfilling the
  quality assurance standards (S. 2 COPPA)
• QA standards in 9 areas-all Benchmarked
  Standards (must have) must fulfill all
  Benchmarked Standards.
• specific level in Malaysian Qualifications
  Framework- level, 8 domains of Learning
  Outcomes and credit
• the relevant Programme Discipline Standards
• the relevant Guide To Good Practices-e.g. Open
  Entry, Post Graduates, Distance Learning (if
  relevant)
• National policies

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PROGRAMME LEARNING OUTCOMES (MALAYSIAN
QUALIFICATIONS FRAMEWORK PROGRAMME STANDARDS)
Design of the program Content Structure,
Teaching Learning, Assessment methods
PROCESS INDICATORS
Quality Management -policies, processes,
practices, monitoring, review improvement to
deliver program in such a way that students
achieve learning outcomes
STUDENTS, ACADEMIC FACULTY, ADMINISTRATIVE STAFF,
SUPPORT STAFF, EDUCATIONAL RESOURCES,
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PROGRAMME EVALUATION

• Qualitative (S. 6 COPPA) and Quantitative
• Evaluation Instrument
• Level 5 Excellent - Minimally all benchmarked
  standards and enhanced standards at Attainment
  Level 3
• Level 4 Good - Minimally all benchmarked
  standards and 50 enhanced standards at
  Attainment Level 3
• Level 3 Satisfactory - Minimally all benchmarked
  standards at Attainment Level 3
• Level 2 Less Than Satisfactory - At least 70 of
  all benchmarked standards at Attainment Level 3
• Level 1 Unsatisfactory - Less Than 70 attainment
  of all benchmarked standards at Attainment Level
  3

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USES OF THE SCALE

• To identify areas of strength and concerns
• To identify areas that need further information
  or attention of institutions concerned
• To refine the areas of strengths and concerns
  after gathering and verifying information
• To achieving objectivity in collective judgment
• To determine whether a programme merits
  accreditation

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Implementation Plans1.Approvals to
conductProgrammes 2. Programme Accreditation
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Approval of Programmes by MOHE-steps

• An established HEP applies to MQA for provisional
  accreditation to obtain the certificate of
  minimum quality requirement (CMQR)
• The HEP submits CMQR to MOHE to support
  programme approval
• Once the HEP obtains formal approval and the
  programme commences, MQA will issue Provisional
  Accreditation certificate.

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Code of Practice for Programme Accreditation 2008
(COPPA)

• The Code explains the requirements, documentation
  and procedures for programme accreditation.
• 6 sections
• 1. The Overview of Quality Assurance of Malaysian
  Higher Education
• 2. Guidelines on Criteria and Standard for
  Programme Accreditation (9 areas)
• 3.Submission for provisional and full
  accreditation (information required-general and
  programme specifics-MQA 01 and 02)
• 4.Programme Accreditation (preparation and
  process)
• 5. The Panel of Assessors
• 6. Guidelines to Preparing Programme
  Accreditation Report.

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Change is the only thing that is permanent