Universal Conferencing and Collaboration for RealTime Business

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Universal Conferencing and Collaboration for
Real-Time Business
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Topics

• CloudMeeting basic features screenshots
• User bandwidth requirements
• CloudMeeting technology backgrounder
• Audio, Video Digital Collaboration Accessories
  Overview
• Corporate administration program management
  tools
• CloudMeeting WebConsole
• User account administration, call histories, call
  details
• User connection quality analysis
• Standard monthly usage reports
• Admin training modules
• Support
• Real-Time Conferencing and Collaboration Drivers

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CloudMeeting Basic Features Screenshots
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Integrated Everything over IP from the desktop
Multipoint video for webcams and DV/PTZ cameras
Group chat
Secure Instant Messaging
Business-quality full-duplex audio
Desktop and application sharing
Private contact list with presence status
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The CloudMeeting Difference

• Audio quality guaranteed, so your meeting is
  guaranteed, too
• No drops, gaps, jitter even with little
  bandwidth and video sharing
• Natural, productive meeting experience
• Everybody speaks naturally (full-duplex)
• Everybody can present documents, applications or
  desktop
• Everybody sees everybody
• Meetings of any size supported no practical
  size limit
• Dynamic meetings contacts can be added to a call
  on-the-fly
• OK 2-200 participants per call, but largest to
  date is 53....
• Mobile Global while also optimized for LANs
• Real-time adaptation to individual connection
  characteristics
• Corporate LAN, fixed broadband, mobile broadband,
  WiFi, even dial-up
• Connect with confidence from your desk, meeting
  room, hotel room, home, client office, airport
  lounge, WiFi café, your car, etc.
• Total enterprise security
• End-to-end 128-bit SSL encryption for all
  communications
• No inbound ports required on any firewall

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CloudMeeting Scale, Speed, and Practicality

• Subscription service
• No investment in servers or licenses, immediate
  deployment
• Fixed monthly fee for unlimited use
• Can use with 3rd parties easily giving Free
  participant accounts
• Supports instant usage with no bureacracy
  unlimited means unlimited
• Presence/contacts status click to call
• No limits on number of simultaneous calls, nor
  users in those calls
• Integrated instant messaging promotes least cost
  communcations
• Live, instant online support for users from
  contact list
• Real, actual support from real people
• Get users help when they need it
• Real-world network traversal
• Designed for corporate firewall security best
  practices
• Requires only standard HTTPS port (TCP 443)
  outbound
• Supports SOCKS 4.0 and 5.0 proxy servers
• Supports NAT devices
• Global least-latency intelligent infrastructure

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On the Desktop Configurable and Adaptable

• Pre-formatted 2-video and 6-video windows
• With more than 7 participants, automatic video
  rotation based on who is talking
• Double-click any video to expand it in a separate
  pop-up window

At home
At the airport
Japan
Brazil
California
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Application Sharing with integrated Cloud
AnyShareTM
PowerPoint

• Share any application, document, photo, web
  browser or drawing/whiteboarding tool
• Special, fast PowerPoint presentation mode
• Share your entire desktop
• No prior upload necessary
• Advance your slides or make changes in real time
• Only the presenter needs the application on his
  PC
• Presenter controls the document

Spreadsheet
AutoCAD design
Whiteboarding with MS Paint
Concept X7 brainstorming
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User Bandwidth Requirements
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Minimum User Requirements

• PC Software
• Windows 2000, XP, or Vista
• Internet Explorer 5.5
• PC Hardware
• 400MHz Processor
• 64MB RAM
• 40MB available space on hard drive
• Internet connection
• minimum 33 Kbps
• Suggested audio and video accessories
• Simple headphone webcam for individuals
• CloudMeeting supports webcams embedded in
  notebook PCs
• USB speakerphone for small meeting rooms
• Multimicrophone table audio systems with
  remote-controlled PTZ cameras for large meeting
  rooms

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How much bandwidth?

• Supports from dial-up to corporate LAN dedicated
  links, Broadband, WiFi, 3G cellular, satellite
  links
• CloudMeeting adapts to the real-world conditions
  of any connection
• More bandwidth means better-motion video and
  faster sharing
• For video and application sharing, recommended
  100 Kbps
• Audio is prioritized and reliable video speed
  (FPS) is scaled

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Service Terms Support
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User account types

• Pro
• Associated with Team and Corporate plans
• Full functionality, recommended for corporate
  collaboration
• No limit on number of Pro users in any given
  conference
• Pro subscriber may use with create Free
  participant accounts
• Standard limit of five (5) Free participants per
  call
• Moderator
• Associated with Meet Total plan
• Equivalent to single Pro account with higher Free
  participant limit
• Free participant
• Free participant is a permanent, free
  CloudMeeting account with unlimited call
  participation and instant messaging
• Cant initiate calls
• Free accounts are created easily by Pro users
  typing e-mail in contact list
• There is a (variable) limit on number of Free
  participants allowed in a single conference
• Typical Free account use is less real-time
  collaborative, more one-off or short duration
• e.g., prospects, clients, partners, consultants,
  family contacts while travelling, or training and
  seminars

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Subscription plan types

• Meet Total plans
• Moderator account with Free participant limit of
  10 or 20 per conference
• Geared to small businesses/independent
  professionals
• Typically used for periodic meetings not
  real-time group integration or collaboration
• Team Pro 10/Pro 20/Pro 50 plans
• Team plans are all Pro user accounts up to the
  designated limit
• Corporate plans
• Larger deployments with program administrative
  capabilities, management monitoring tools,
  enhanced support and training

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Support Highlights

• On-board user diagnostics
• User-friendly Configuration Wizard for audio,
  video, and network connection testing and
  adjustment
• Instant Support for CloudMeeting Pro users
• Via on-board instant messaging and instant
  calling
• Free orientation session, assistance with
  audio/video configuration
• Remote troubleshooting configuration tools
• Utilized by CloudMeeting support, also available
  to admin or Help Desk accounts with Super User
  status
• Real-time info on bandwidth available, bandwidth
  utilized, routing, latency, packet loss,
  microphone status, video status, etc.
• Can adjust any users microphone
• source, volume, sensitivity, video
• and audio device configuration

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Real-Time Conferencing and Collaboration Drivers
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Why real-time, multimedia collaboration?

• CloudMeeting Drivers
• Globalization and outsourcing
• Dispersed businesses, customers and suppliers
• Falling cost of bandwidth, growing ubiquity of IP
  networks and privatization of Internet
  infrastructure
• CloudMeeting Benefits
• Reduce travel improve travel
• Expense, fatigue, inefficiency, insecurity
• When must travel, home and office are closer
• Improve productivity, time-to-market, and
  geographic reach
• CloudMeeting accelerates projects
• Richer, meet now communication improved
  quality of output
• Expands sales and high-touch support reach to a
  geographically dispersed audience
• Develop and enhance relationships
• Video makes communication three-dimensional
  instant contact
• Can include 3rd parties (customers, partners) in
  your contact list and invite to calls at no
  additional charge

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Multimedia Accessibility Spontaneity
Productivity
Presence
Video
Secure IM
Audio
Click!
Data Sharing
Presence