Knowledge and Information Services

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Knowledge and Information Services
KIS and your dreams come true
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Our context

• Creation of the KIS
• Mission
• Team
• Permanent activities
• Projects 2004-2005
• Long-term objectives

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Once upon a time

• 2000 EPFL gets a new management
• 2001 Inspired by ETH-World, the e-pfl project
  was born
• With no special funding
• But big ambitions

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Two years later

• Web Communication
• Search engines
• Corporate identity
• Student Portal
• Business Portal
• Intranet information
• Online news
• EPFL 2002
• Webmasters training

• Information systems
• CMS Jahia
• Map server and orientation tool
• Pressinfo
• Photo Gallery
• myEPFL - a first test

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During that time

• Service dinformatique de gestionInformation
  technology for administration
• Section logicielsCore institutional data bases

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2003 Audit IT

• The creation of a new group
• A proposition from all partners
• A simple goal to bring together EPFL development
  teams to share a common vision of information
  systems
• Two majors exceptions SAP Gestac

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Audit IT recommendations

• The creation of a new group for
• Coordination to avoid incompatible silos
• Project-based approach
• Institutional priority setting with an emphasis
  on process
• Developing an institutional data strategy
• Common support model to reduce user confusion
• Defining, maintaining, and communicating to the
  community about EPFLs IT architecture

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The KIS team
14 persons (11.5 FTE)
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The KIS team

• Project leaders
• Pierre CrevoisierProject e-pfl, innovative use
  of IT Content management, non-structured data
  Knowledge management
• Claude LecommandeurMaintenance of a performant
  information system CADI comptoir daccès aux
  données institutionnelles NICE Network Identity
  Core Environment
• Pierre MellierDevelopment and integration of
  application software Standards and policies
  related to information technology architecture,
  infrastructure, and design of applications.

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Permanent activities

• Web communication
• Online news
• Institutional portals
• Server operations and websites hosting
• Search engines
• Webmasters support
• Ergonomy and graphical advising
• Community support (webmaster_at_epfl.ch)

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Activités permanentes

• Information systems
• Applications development
• Technical studies and IT assistance
• Assistance to central services and academic
  groups in information systems development
• Statistics and indicators
• IT coordination

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Evolutive applications

• Gaspar et Tequila Authentification centralisée
• Accred Outil daccréditation
• PresseInfo Outils de circulation de
  linformation (SPI)
• CartoServer outil dorientation
• Jahia outil de gestion de contenu web
• People_at_epfl.ch
• Médiathèque
• e-conomat et boutik EPFL
• Gestion des unités et des adresses
• Locaux 2 base de données des locaux
• Interfaces dinterrogation de différentes bases
  de données
• Outil de commande dimpression (cartes de
  visites, thèses)
• Polyblogs et outil de gestion des groupes

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Maintenance

• Annuaire en ligne
• SID informations nécessaires aux cartes CAMIPRO
• BOTTIN Application-métier pour les
  téléphonistes
• Outil de réservation de ressources
• Outil de gestion des absences
• Outil de gestion de projets
• Memento
• SAC2/Gestac Application utilisée par le SAC,
  maintenue jusqu'à l'introduction de IS-Academia
• Fourniture de statistiques pour le CEPF, l'AVS et
  le SIUS
• GCL gestion du centre de langues

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Key projects for 2004-2005

• Infoscience Scientific document server and
  management tool
• Collaborative services Intranet / groupware
• NICE Network Identity Core Environment

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NICE projectNetwork Identity Core Environment

• NICE CADI IACA
• Total integration of institutional data
  management tools.
• An evolutive infrastructure
• Information systems can exchange data objects in
  a easy and secure way.

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CADIComptoir dAccès aux Données
Institutionnelles

• Institutional data warehouse
• Exchange platform between applications
• On the roadmap data topology, access
  modalities, documentation

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CADI
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IACAIdentité, Authentification et Contrôle
dAccès

• Identity, authentication and access control
• A strategic and prospective approach
• A necessary coordination between stakeholders
• A first objective single sign-on.

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Other projects in 2005

• MobileBasic applications for PDAs
• Méta-moteurRevamping our search engines for
  better information retrieval
• CamiproRFID cards for access and authentication
• GEDRecords management for administration
• PolyNexMultimedia devices on the campus

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Change Management

• To formalize information processes
• To avoid incompatible silos between information
  systems
• To convince despite individual reluctance
• Real paradigm shifts in some cases
• The KIS mission is a permanent, progressive,
  long-term job.

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In conclusion

• Our operational tasks
• gives us a pretty good feeling of our community
  needs,
• but gives us little time for innovative thinking
  and introduction of disruptive technologies.
• Cross-fertilization between operational work and
  strategic thinking.
• Challenge to find the best compromise in terms
  of resource allocation.