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Interviewing 101

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Title: Interviewing 101


1
Interviewing 101
  • Technical Preparation Initiative
  • Community College of
  • Allegheny County

CCAC, 2002
2
The Interview Allows Employers to
  • Meet candidates face-to-face
  • Assess job skills
  • Assess personality
  • Assess how candidate will fit into organization
  • Have candidate screen themselves out
  • Its all about matching!

CCAC, 2002
3
Preparing for the Interview
  • Research the company.
  • What is the companys full name?
  • What does it do / make?
  • Does it have a good reputation?
  • Is it known as a good employer?
  • Review your resume.

CCAC, 2002
4
Preparing for the Interview (2)
  • Confirm your appointment
  • Date, time, building and room number
  • Full name, title and phone number of interviewer
  • Make sure you know how to get there.
  • Do you know the complete address?
  • Do you know the phone number?
  • Check the driving directions. (If necessary,
    call and ask!)
  • Check for public transportation routes and
    timetables.
  • Check for requisite bus fare, parking money and
    gas.

CCAC, 2002
5
Final Preparations
  • Make sure clothes are clean and pressed
  • Shine shoes
  • Check childcare arrangements
  • Re-check travel arrangements

CCAC, 2002
6
Things to take with you
  • Extra copies of resume
  • Extra copies of references
  • Copies of transcripts
  • 2 pens (blue or black)
  • Notepad
  • Smile
  • Confidence

CCAC, 2002
7
What not to take with you
  • Children
  • Family friends
  • Shopping bags
  • Any big bag
  • A backpack
  • Bad attitude

CCAC, 2002
8
What to do on the big day
  • Get ready early.
  • Check your appearance.
  • Do you have everything that you need?
  • Do you have the directions to get there?
  • Calculate when you need to leave, and then leave
    10 minutes earlier!

CCAC, 2002
9
Arriving at the Interview
  • Be 10 minutes early.
  • Stop at the restroom first.
  • Introduce yourself
  • Hi. I am Joan Bagadonuts and I am here to see
    Ms. Whatsherface regarding the position in the
    computer support group.
  • Radiate self confidence

CCAC, 2002
10
Meeting the Interviewer
  • Stand up and smile.
  • Use a firm handshake.
  • Look them in the eye
  • Introduce yourself.
  • Be attentive.
  • Do as they tell you.
  • Let interviewer take the lead.

CCAC, 2002
11
Answering Interview QuestionsPreparing for
interview questions DO
  • Keep answers short and simple. (KISS)
  • Know yourself.
  • Know why you want the job.
  • Develop a brief, flexible sales pitch.
  • Prepare for common questions.
  • Know the company.
  • Tell the truth.

CCAC, 2002
12
Answering Interview QuestionsPreparing for
interview questions DONT
  • Do not prepare to answer every possible question.
  • Do not inflate your credentials.
  • Dont lie.

CCAC, 2002
13
Answering Interview QuestionsActive listening
  • Listen carefully to the question listen for the
    un-asked question.
  • Remember that the purpose of the interview is to
    assess both your skills and your fit with the
    company.
  • Answer the question briefly do no harm
  • State how your skills or abilities relate to the
    job.
  • Think before you speak.

CCAC, 2002
14
Answering Interview QuestionsPAR Method of
answering interview questions
  • P Problem Describe a work-related
    problem that you handled successfully.
  • A Action Describe what action you took in
    response to that problem.
  • R Results Describe the positive result of
    your actions.

CCAC, 2002
15
Answering Interview QuestionsPreparing for
generic interview questions
  • Tell me about yourself?
  • What do you hope to be doing in 5 years?
  • Why are you qualified for this job?
  • What are your strengths and weaknesses?
  • How do others describe you?

CCAC, 2002
16
Answering Interview QuestionsPreparing for all
other interview questions
  • Active listening
  • Stick to the topic
  • No-nos
  • Illegal questions

CCAC, 2002
17
Answering Interview QuestionsNo-nos (Things you
should never do)
  • Dont answer without thinking.
  • Never state anything controversial (e.g.
    religion and politics).
  • Never say anything negative about
  • Yourself
  • Your former boss or job.
  • Never be a know-it-all.
  • Never be timid.
  • Do not lie.
  • Never eat, drink, chew gum or smoke.

CCAC, 2002
18
Answering Interview QuestionsHandling illegal
questions
  • The interviewer asked the question probably
    because they may not know any better.
  • Dont jump up and scream.
  • Answer the legal question the interviewer meant
    to ask.
  • If appropriate, explain briefly why kids,
    criminal record or other concerns will not affect
    job performance.

CCAC, 2002
19
At the Interview During the interview
  • Relax.
  • Radiate confidence.
  • Watch your body language.
  • Let the interviewer speak.
  • Think before you speak.
  • Speak clearly.
  • Answer the questions, but be sure your message
    about why youre the best is heard
  • You are there to sell yourself and your
    abilities. The interview is your chance to
    present your sales pitch.

CCAC, 2002
20
At the Interview Why ask questions at the
interview?
  • Shows you are interested
  • Get information from interviewer about the job
  • Springboard for you to state more skills
    qualifications
  • Its all about matching!

CCAC, 2002
21
At the Interview Questions to ask at the
interview
  • Why is the job available?
  • What are the key responsibilities of the job?
  • Could you tell me how Id be spending my day.
  • What specific qualifications or qualities are
    you looking for?
  • Who will be making the hiring decision and
    when?
  • When would I be expected to start?

CCAC, 2002
22
At the Interview Questions NOT to ask at the
interview
  • Personal questions of interviewer
  • Any questions about money or vacation
  • A question just to ask a question, especially
    if that topic has already been covered

CCAC, 2002
23
At the Interview
  • A Rule of Thumb If you dont ask any questions
    of the interviewer, (s)he wont see that you can
    think on your feet. You probably will not get
    the job.

CCAC, 2002
24
At the Interview Ending the interview
  • Wait for the interviewer to conclude the
    interview.
  • Shake hands and smile.
  • Say something positive.
  • Ask for a business card!

CCAC, 2002
25
At the Interview Why should you get a business
card?
  • On one small card you will have
  • Your interviewers name (spelled correctly)
  • Address
  • Contact information
  • A perfect place (that wont get lost) to write
    notes the blank flip side.

CCAC, 2002
26
What to do after the interview
  • Immediately jot down notes on back of her/his
    business card.
  • Write and send thank you/ follow-up letter.
  • Follow-up with a phone call.

CCAC, 2002
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