PROCESS OF IT BASED FINANCIAL INCLUSION

1
PROCESS OF IT BASED FINANCIAL INCLUSION

• UCO Bank
• Mumbai

2
Customer services provider

• Customer Services Provider (CSP) is appointed by
  the Business Correspondent (BC), Zero Mass
  Foundation (ZMF)
• CSP interacts with customer and motivates them to
  open account
• Fills up the AOF (Account Opening Form) under
  Know Your Customer (KYC) norms and get it signed
  by customer
• With introducer (to be signed) by President of
  the SHG group
• CSP also signs as Introducer

3
IN THE MOBILE

• We get temporary ZSN Card No. (9-digit) No. is
  the Account Number
• Form No. Form I.D (12-digit) is different for
  different customers

4
ENROLLMENT PROCESS IN THE MOBILE

• Enter ZSN No. (9-digits) and Form ID (12-digits)
• Connect with Finger Print Device (FPD) switch on
  FP device
• Six figures are scanned
• Name of the customers is recorded through voice
  recorder
• Capture the customer photo
• Hard copy of Account Opening Form is also
  captured in Mobile
• ZSN No. is confirmed in Mobile

5
CLARIFICATION WITH ZSN CARD OF CUSTOMER

• For further clarification following photos of the
  customer with ZSN card is taken by camera
• Form with ZSN card
• Identity proof with ZSN card

6
SUBSEQUENT COURSE OF ACTION

• The above data is uploaded from the mobile
  through GPRS to Central Server at Mumbai of ALW
  (A Little World), Head Office (their Data Centre)
• From the camera, the photos are transferred to
  the CD and also the data in Mobile is transferred
  in a CD and then sent to Head Office of ALW
• Details of the hard copy data of the Account
  Opening Form are entered in a computer and then
  sent to Head Office of ALW by e-mail

7
SUBSEQUENT COURSE OF ACTION

• The Card of the customers is sent by ALW Head
  Office to the local office (Bhubaneswar) and from
  there to Customers Services Provider (CSP)
• Distribution of Cards takes place by the CSP to
  the customers after confirming their finger prints

8
TRANSACTION PROCEDURE

• In the Mobile go to the application Mode
• Enter ZSN No. and put the ID No.
• Select option of
• Cash Deposit
• Cash Withdrawal
• Cash Balance Enquiry
• Last five transactions
• Enter the amount
• Press OK
• Transaction completed
• Data is uploaded to the Server of ALW by command
  Sync Online

9
TRANSACTION PROCEDURE

• If there is no network in the Mobile,
  transactions are done in Offline mode and then
  later on the CSP goes to Network area and uploads
  the data
• Hard copy of the AOF is delivered to the Bank
  Branch
• Zero Mass Foundation will open a Current A/c in a
  CBS Branch
• Then deposit is made to that account by the CSP
• We can go the internet website given by ALW
• URL address will be given to us by ALW

10
REPORTS

• Area wise
• CSP wise
• Village wise
• Base for wise

11
Q A
12
Thank you