Using Your Computer In The Assessment Process

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Using Your Computer In The Assessment Process

• Presented by
• Rachel Riley
• Prepared by
• Chris Bridges and Andrew Spencer

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Course Outline

• Section 1 Computer Hardware Software
  requirements
• Section 2 Evidence uploading and viewing
• Section 3 Troubleshooting
• Section 4 Scanning
• Section 5 - Questions

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Introductions

• Name
• SAVA programme
• Objectives today

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Section 1 Computer Hardware Software Minimum
Requirements

• IBM Compatible PC
• Pentium III Processor or higher
• 128Mb RAM
• 4Gb Hard Drive
• 15" Monitor with 1024 x 768 resolution
• Keyboard
• Mouse
• Windows 98 Second Edition or above
• Web Browser (more later)
• Microsoft Office 97 or above. (Microsoft Word is
  near essential)
• Adobe Acrobat Reader 5 or higher
• Antivirus Package (more later)

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Section 1 Computer Hardware Software Minimum
Requirements (cont)

• Apple Mac
• G3 Processor or higher
• 128Mb RAM
• 4Gb Hard Drive
• 15" Monitor 1024 x 768 resolution
• Keyboard
• Mouse
• OS 9 or higher
• Web Browser (more later)
• Microsoft Office 98 or above or other MS Office
  Compatible software such as AppleWorks.
• Adobe Acrobat Reader 5 or higher
• Antivirus Package (more later)

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Section 1 Computer Hardware Software Minimum
Requirements (cont)
Web browser

• Microsoft Internet Explorer 5.5 or higher. This
  is included as part of Windows Operating System
  and Apple OS up to OS X.
• Mozilla Firefox. A new open source browser
  available for free download from the web.
• Apple Safari Included as part of Apple OS X.
• WE DO NOT RECOMMEND USING
• THE AOL BROWSER SOFTWARE.

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Section 1 Computer Hardware Software Minimum
Requirements (cont)

• Locations of the SAVA websites
• SAVA Assessment Centre
• http//www.sava-ac.org.uk/
• Username Your Email address
• Password The password that was emailed to you
• SAVA Home Condition Report Software Service
• http//www.sava-hcr.org.uk/
• Username Your Email address
• Password The password that was emailed to you
• SAVA Candidate Area
• http//www.sava.org.uk/
• Username hicandidate
• Password download
• It is possible to change your password to one
  of your choice by accessing the My Account
  section on the Assessment Centre and Home
  Condition Report websites. It is not possible to
  change the password for the Candidate Area

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Section 2 Evidence
Recommended Evidence File Types
If you are using Microsoft Works please ensure
you save any word processed files as a DOC file
and NOT a WPS file.
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Section 3 Evidence (cont)
Anti Virus Protection Security

• Ensure that your evidence files that are to be
  submitted are Virus free and have been checked by
  a trusted Antivirus program, e.g. Symantec Norton
  Antivirus/Internet Security or McAffee VirusScan.
  
• ENSURE YOUR VIRUS DEFINITIONS ARE REGULARLY AND
  AUTOMATICALLY UPDATED (at start up with
  broadband)
• Consider a firewall and anti-spyware software
• Minimise downloads of goodies

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Section 3 Evidence (cont)
Recommendations for file naming and storage
In order to keep your files organised we
recommend creating a folder (with sub-folders) in
My Documents specifically for your SAVA evidence.
This will enable you to find files easier when it
comes to uploading them to the Assessment
Centre. Name files meaningfully When naming
your files DO NOT use any additional characters
other than Letters and Numbers. Additional
characters such as commas and apostrophes will
probably cause your file not to display after
uploading it to the Assessment Centre.
Incorrect example - Johns Personal
Profile.Doc Correct example - Johns Personal
Profile.Doc
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Section 1 Computer Hardware Software Minimum
Requirements (cont)

• Locations of the SAVA websites
• SAVA Assessment Centre
• http//www.sava-ac.org.uk/
• Username Your Email address
• Password The password that was emailed to you
• SAVA Home Condition Report Software Service
• http//www.sava-hcr.org.uk/
• Username Your Email address
• Password The password that was emailed to you
• SAVA Candidate Area
• http//www.sava.org.uk/
• Username hicandidate
• Password download
• It is possible to change your password to one
  of your choice by accessing the My Account
  section on the Assessment Centre and Home
  Condition Report websites. It is not possible to
  change the password for the Candidate Area

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Section 2 Evidence (cont)
Uploading Evidence to the SAVA Assessment Centre
STEP 1 Upon logging in you will be presented
with this screen. From the unit list select the
unit that you wish to upload evidence to by
clicking the button For demonstration purposes
we shall use Unit 1  
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Section 2 Evidence (cont)
Uploading Evidence to the SAVA Assessment Centre
STEP 2 Upon selecting the required unit, the
elements within are then displayed Select the
element in which you wish to upload your evidence
to by clicking the button. For demonstration
purposes we shall use element 1.2  
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Section 2 Evidence (cont)
Uploading Evidence to the SAVA Assessment Centre
STEP 3 When this screen appears, click the
button  
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Section 2 Evidence (cont)
Uploading Evidence to the SAVA Assessment Centre
STEP 4 Fill in the mandatory fields  
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Section 2 Evidence (cont)
Uploading Evidence to the SAVA Assessment Centre
STEP 5 Once the mandatory fields have been
filled in, click the button  
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Section 2 Evidence (cont)
Uploading Evidence to the SAVA Assessment Centre
STEP 6 Upon clicking the Browse button the File
Upload Window will open. Select the file you wish
to upload from your computer to the Assessment
Centre, then click  
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Section 2 Evidence (cont)
Uploading Evidence to the SAVA Assessment Centre
STEP 7 Confirm that the Evidence title,
description and file are correct. N.B ONCE A
FILE HAS BEEN UPLOADED IT CANNOT BE
REMOVED. Once satisfied everything is correct
then click the button  
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Section 2 Evidence (cont)
Uploading Evidence to the SAVA Assessment Centre
STEP 8 The file upload status window will now
appear and show you the progress of the
upload Once complete, the document uploaded will
appear in the Evidence section. CONGRATULATIONS
YOUR EVIDENCE HAS BEEN UPLOADED  
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Section 2 Evidence (cont)
Uploading Multiple Evidence files to the SAVA
Assessment Centre
A total of 5 files can be uploaded at any one
time. This facility can used to group pieces of
evidence for particular elements and is
particularly useful when uploading evidence for
survey reports in Unit 6.  For example this could
be used for the 2 .pdf files that make up the
Home Condition Report. To upload multiple files
follow the previous steps but browse to the
additional files before clicking the button.
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Section 2 Evidence (cont)
Viewing Evidence from the SAVA Assessment Centre
STEP 1 Click the button next to the piece of
evidence you wish to view  
STEP 2 Click the uploaded document that is now
highlighted in blue.
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Section 2 Evidence (cont)
Viewing Evidence from the SAVA Assessment Centre
STEP 3 Upon clicking the document you may see
the confirm download screen depending on your
Internet browser settings. Select
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Section 2 Evidence (cont)
Viewing Evidence from the SAVA Assessment Centre
STEP 4 Upon clicking Open the document will
open. The way in which the document is displayed
is dependent on your file type settings within
Windows. The preferred way to show Microsoft
Word Documents is within a full session of
Microsoft Word as shown here.  
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Section 2 Evidence (cont)
Viewing Multiple Evidence from the SAVA
Assessment Centre
This is the same method as the previous steps.
Each individual uploaded file is now visible
under the single heading.
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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Three Possible Issues
There are a few issues that may arise when trying
to view your evidence from the SAVA Assessment
Centre. These are due to the current state of
your computer and/or browser settings. We shall
cover the three most common problems in the next
slides.
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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 1 Word documents display

• Symptom Word document opens but does not give
  the usual toolbars or editing options.
• Description Word documents may open up in a
  Browser window rather than a full session of
  Microsoft Word.
• Resolution To configure Internet Explorer to
  open Office files in the appropriate Office
  program instead of in Internet Explorer please
  see the following Instructions that follow.

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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 1 Word documents display - example
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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 1 Word documents display

• Instructions to make Microsoft Word open in a
  full session.
• 1. Open My computer
• 2. On the Tools menu (Windows XP) or the View
  menu (Windows 98), click Folder Options (Windows
  XP) or click Options (Windows98)
• 3. Click the File Types tab.
• 4. In the Registered file types list, click the
  specific Office document type (for example,
  Microsoft Word Document .DOC), and then click
  Advanced (Windows XP) or click Edit (Windows 98)
• 5. In the Edit File Type dialog box, click the
  tick box next to Browse in same window to remove
  the tick from the box. Click the box next to Open
  Web documents in place to remove the tick from
  the box (Windows 98)
• Click OK.

You may also experience this issue with Microsoft
Excel .XLS files. The above method works for Excel
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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 2 Tif files and Quicktime

• Symptom When you click an file that has been
  saved in a .TIF format, Internet Explorer may
  open the file in the bottom half of Internet
  Explorer or in a pop up, and the file may be too
  small to be displayed correctly, or it will only
  display the first page of the document even in a
  pop up window.
• Cause This may be due to the .TIF file format
  being associated with Quicktime.
• Identification To ascertain if QuickTime is the
  problem, right click on the small image of the
  TIF document that opened up in the bottom half of
  Internet Explorer or in the pop up. A menu will
  appear and About QuickTime will be visible.

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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 2 Tif files and Quicktime - example
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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 2 Tif files and Quicktime

• Resolution Method 1
• Remove QuickTime from your system (recommended)
• Note This method should only be performed if
  you do not to use Quicktime for any other
  application or file.
• Open Control Panel
• Open Add/Remove Programs
• Find Quicktime from the list and then click
  Change / Remove
• Follow the Quicktime uninstaller on screen
  prompts ensuring that you select Uninstall
  everything
• Once the removal of Quicktime is complete you may
  close down the Add/Remove programs Control Panel.

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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 2 Tif files and Quicktime

• Resolution Method 2
• Change the .TIF file association.
• Right click the Quicktime logo in the system tray
  and then click Quicktime preferences.
• From the Quicktime Settings window Select File
  Type Associations from the drop down menu
• Click File Types
• From the File association settings window click
  the sign that appears to the left of images
  Still images
• Ensure that the box next to TIFF image file is
  Unticked.
• Click OK
• Close the Quicktime Settings window.
• Open My computer
• On the Tools menu (Windows XP) or the View menu
  (Windows 98), click Folder Options (Windows XP)
  or click Options (Windows 98)
• Click the File Types tab.
• In the Registered file types list, click the .TIF
  file type
• Click Change
• From the Open With window select Windows
  Picture And Fax Viewer (Windows XP) and click OK.
• Click Close from the folder options window

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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 2 Tif files and Quicktime
Resolution Method 3 Call Technical Support There
are many different versions of Quicktime that all
have different ways of changing the file
associations. If the previous methods have not
been successful please call Technical Support
where we will guide you through the procedure to
change the associations over the phone. If all
else fails we advise installing a product call
ALTERNATIFF. This is a web browser plug in that
will allow the correct viewing of Tif and Tiff
files. This product is freely available from
www.alternatiff.com
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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 3 Pop ups and files blocked

• Symptom No evidence displays upon the View
  button being clicked
• Description After clicking the View button for
  an evidence file to view it, the document does
  not display. Either the pop up window has been
  blocked by the browser or the file itself has
  been blocked.
• Example of display (note the yellow bar)

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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 3 Pop ups and files blocked

• There are many reasons why Internet Explorer may
  have become configured or its settings changed
  resulting in it blocking certain files directly
  or stopping pop up windows displaying.
• Pop up windows are essential to the use of the
  Assessment Centre site.
• Here are two examples of the yellow bar message
  that might appear
• To help protect your security, Internet Explorer
  blocked this site from downloading files to your
  computer. Click here for options
• or
• Pop up blocked. To see this pop up or additional
  options click here

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Section 3 Troubleshooting
Troubleshooting Evidence from the SAVA Assessment
Centre Issue 3 Pop ups and files blocked

• Files by blocking the file and loading the Web
  page, Internet Explorer allows you to verify that
  the file is needed in order for the Web page to
  function properly. If you feel you need the
  blocked file, make certain that you trust the
  file and the publisher of the file before
  downloading it. Click in the bar and follow the
  options.
• Pop ups in order to see the pop up window the
  pop up blocker needs to be turned off. Click in
  the bar and follow the options.
• It is very common for people to miss the yellow
  information bar. Please look out for it.

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Section 4 Scanning Documents
A key part of your actions with the Assessment
Centre is providing evidence. A lot of this
evidence you will already have in the form of
paper based documentation such as certificates,
letters and correspondence. Scanning paper based
documentation is the best way to get a digitised
copy of information that can then be uploaded to
the SAVA Assessment Centre. SAVA can scan
documents for you if you do not have a scanner,
but if you do have one then the following few
slides will help you achieve the best results.
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Section 4 Scanning Documents
What is a scanner? A scanner is a device that
captures images from paper, photographic prints,
posters, magazine pages, and similar sources for
computer editing and display. Scanners come in
hand-held, sheet feed and Flatbed formats. Hand
Held scanners are unsuitable for document
scanning and will therefore be ignored here.
Flatbed Scanner
Sheet feed Scanner
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Section 4 Scanning Documents
Scanning Tips If scanning a multiple paged
document please only scan multiple paged
documents if you have a scanner with a document
feeder. If not, please send photocopies of your
documentation to SAVA and we will scan it for
you. Scan in black and white this results in a
smaller file size since unwanted colour info is
eliminated. Smaller file sizes equal less time
taken to upload to Assessment Centre. Only scan
in colour if you really must e.g. scanning
photos. Limit resolution to 300 dpi why? Less
detail often results in less data to be stored
esp. BW. Again a smaller file size will
result. Use appropriate file formats TIF or PDF
for documents and letters. JPG for photos If
scanning in colour please do not scan the image
in millions of colours (32bit). Reduce the colour
depth to less colours (16bit) as this will ensure
the file size is kept to a minimum.
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Contacting Technical Support
SAVA Technical Support is available Monday to
Friday from 9am-530pm Telephone [phone]
6544 E-mail sac-support_at_sava.org.uk When
e-mailing, please leave as much detail as
possible in order for us to diagnose the problem
and rectify it. Please also leave your contact
telephone number as it is often easier for us to
call you directly to resolve your issue.
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Section 5 - Questions
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Feedback

• Please give us your feedback about this elearning
• Visit the Candidate Area and complete our survey
  http//www.surveymonkey.com/s.asp?u717312351773