The New and Smarter Way of Communication

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THE NEW AND SMARTER WAY OF COMMUNICATION
Dr. Daniel Ali President Intuit Innovation S/B
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Do you like to be free and independent ?
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Intuit Innovation

• a young enthusiastic team of open source fanatic
  geeks
• a focused and straight to the point organization
• we are not greedy and know how to say No
• we believe that business drives technology
• we are multi-cultural, multi-racial and religion
  and political independent
• our team of over 300 individuals will deliver
  your project

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PABX The Past

• limited functionality
• hard to customize (or not possible at all)
• expensive (initial investment, as well as
  operational cost)?
• vendor lock-in
• proprietary from A-Z

In Short The PABX Dinosaur-Vendors started to
vanish
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IP-PABX The Now
What is a IP-PABX?
It's a traditional PABX with VoIP functionality
We prefer to call it a hybrid-PABX
W
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IP-PABX The Now (with Cisco, Avaya,
Microsft...)
the same problem as with the PABX from the past
but with
additional license cost to connect your phones
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IP-PABX The Now (with Asterisk only)?
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What is Asterisk

• Asterisk is a complete PBX in software. It
  provides all the features you would expect from a
  traditional PBX and more. Asterisk does voice
  over IP in many protocols, and can interoperate
  with almost all standards-based telephony
  equipment using relatively inexpensive hardware.

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IP-PABX The Now (with Asterisk only)?

• unlimited easy customization (PHP, VB, C .....)?
• amazing set of enterprise PABX features
• no license cost
• you can connect any SIP phone
• you can use any server hardware
• investment and operational cost factor 4 to 10
  times less

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Asterisk Features

• over 140 traditional PABX features (call
  forward, hold,transfer, parking......)?
• enterprise features such as unified messaging,
  hot-desking, IVR, conference
• support all traditional protocols (E1, T1,
  analogue ..)?
• high-availability through clustering
• easy to use web-based administration interface

everything you expect from a commercial PABX,
except the license cost!
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Customer is asking
Why should is use commercial
solution?
My answer
I also don't know !
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Why enterprises like Asterisk

• Inexpensive Deployment compared to traditional
  hardware PBX
• Reduced Maintenance cost
• One Wire to Desktop
• Flexibility
• Richness of Features
• Multiple Office and Remote User Integration
• Easy to manage
• Good feeling to add new phones and don't need to
  pay for a license...
• Stability
• It's openness, no need to say can not be done

To be different, changing something!
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Why some enterprises dont like Asterisk

• Afraid of the new
• Afraid of failing
• Internal politics and standards
• What is cost effective cannot be good
• Support not expensive enough
• System Integrators experience

Do you prefer to fail with Cisco or Asterisk?
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Biggest problems so far.....
Coordination and Communication
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Support, Support.

• How many times you called Microsoft or Cisco last
  year ?
• Who is providing you the support? Your System
  Integrator
• How many people help each other with commercial
  solutions ?

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Support, Support.
And there is always...
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What do you need for a Company with 200
extensions?

• Debian 4
• Asterisk 1.4
• MySQL
• Freepbx 2.4
• Munin
• Webmin
• phpMyadmin
• Nagios

• 2 Servers for Asterisk Cluster
• 3 NIC-Cards in each Server
• 1 Switch for your PSTN Network
• 2 redfone Fonebridges
• 1 Nagios Appliance

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Example Setup 200 IP-Phones
ETH2
ETH2
ETH1
Master
Slave
LAN RAID Heartbeat
ETH 0
ETH 0
Telekom
200 IP-Phones
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Monitoring your Asterisk Servers
www.nagios.org

• CPU
• Memory
• Hard-disk / Raid
• Network-traffic
• Services (asterisk, MySQL, Apache, etc..)?
• Heartbeat
• DRBD
• Active Calls / Channels
• SIP Connection
• And many more

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How much does it cost
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a little less than 160,000 MYR
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Some new solutions adapted by our clients
Desk-phone - Replacement
Level 50, Twin-Towers
Level 49, Twin-Towers
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Some new solutions adapted by our clients
all communication between MOPU and HQ are done
via Asterisk and satellite links
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Malaysian Asterisk User Group
www.maug.com.my
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Enjoy the ride ! You can contact me
via daniel_at_intuitinnovations.com