Coop Placement at The Fairmont Winnipeg

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Co-op Placement at The Fairmont Winnipeg

• Jenna Stouffer
• April 30 to August 17, 2007

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The Fairmont Winnipeg

• Located at the corner of Portage and Main
• The only Place to Be
• Making moments into memories

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History

• First Fairmont in San Francisco
• Fairmonts all over the world including the Plaza
  in New York, the London Savoy and Banff Springs
• Opened 1970 as the Winnipeg Inn
• Became a Fairmont in 1999

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Guest Services

• Luxurious accommodations
• Pool and Fitness Centre
• Business Centre
• Meeting rooms and Ballrooms
• Fairmont Presidents Club
• Fairmont Gold
• A hotel within a hotel
• Velvet Glove Restaurant and Lounge

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My Responsibilities

• Front Desk Night Agent
• Reports
• Prepare next day package arrivals
• Prepare check out letters
• Communications
• Connect calls for guests and colleagues
• Take in room dining orders
• Work on 4 day arrival report

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My Responsibilities Contd

• Front Desk Agent
• Check guests in and out
• Blocking
• Prepare FPC Folders

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Personal and Professional Gains

• Personal
• Meeting new and interesting people
• Professional
• First job in a hotel
• Skills
• Time Management
• Property Manager System
• Communication

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Questions?