Accessibility Updates and Mapping Opportunities

1
Accessibility Updates and Mapping Opportunities

• IEC TC100 Advisory Group on Strategy
• May 15, 2007
• Warsaw, Poland
• Jean Baronas and Kate Grant
• Kate Grant and Jean Baronas

2
Topics

• ISO/IEC JTC1 Special Working Group on
  Accessibility (SWG-A)
• Ad Hoc 9
• Opportunity for the IEC TC100 to map User Needs
• United Nations (UN) Rights of Persons with
  Disability Article 9 on Accessibility
• UN examines how technology can assist individuals
  with disabilities
• Summary and Recommendations

3
ISO/IEC JTC1 Special Working Group on
Accessibility (SWG-A) Mission

• Gather and publish an inventory of all known
  accessibility standards efforts
• Determine an approach, and implement, the
  gathering of user requirements
• Encourage the use of globally relevant voluntary
  standards
• Note paraphrased for brevity

4
ISO/IEC JTC1 SWG-AStandards Inventory 2.0

• Inventory of all known standards efforts
• SDO, standards designation, publication date,
  applicability to accessibility, how to find
• Covers broad areas ergonomic, guidelines for the
  aging, assistive technology, authoring tools, and
  user interface, including
• Computer hardware
• Software (including application software)
• Communications (that relate to the user
  interface)
• Public access terminals (including voting
  machines)
• Consumer electronics (multimedia)
• Available for the IEC TC100 to use

5
ISO/IEC JTC1 SWG-A Ad Hoc 9

• Developed instructions, including examples for a
  User Needs Mapping
• For use by Standards Development Organizations
  (SDOs)
• Available for the IEC TC100 to use
• Latest user needs summary http//www.jtc1access.
  org/base.htm

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ISO/IEC JTC1 SWG- A Ad Hoc 9 Sample Standards to
be Mapped

• ISO Guide 71
• ISO 92451-20
• JIS X 8341-5
• ISO 9241-171
• WCAG 2.0, UAAG 1.0, and ATAG 2.0
• Section 508
• Individualized Adaptability and Accessibility for
  Learning, Education, and Training ISO/IEC 24751
  Parts 1, 2, and 3

• FSG Keyboard I/O and FSG AT SPI Specification
• Section 255
• ITI-T F.700 and E.135
• EN 1332-4

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Ad Hoc 9 Results ISO 9241-20 (N277), JIS X
8341-5, Section 508

• User Needs Mapping presents a good way to
  identify the potential for guidance in drafting
  standards to meet the needs of individuals with
  disabilities
• By adding the guidance in the areas identified by
  the User Needs Mapping, some standards show
  significant improvement
• ISO Guide 71 provides information to help
  understand the user need
• Version 0.2 of the Guidance for User Needs
  Mapping includes detailed comments from Guide 71

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User Perception Needs High Level

• The user needs to perceive
• Visual and auditory information
• Existence and location of actionable components
• Status of controls and indicators
• Feedback from an operation

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User Operational Needs High Level

• The user needs to be able to
• use assistive technology (AT) to control a
  product and use a product efficiently
• invoke and carry out all actions including
  maintenance and setup
• complete actions and tasks within the time
  allowed
• avoid accidentally activating actions
• recover from errors
• have security and privacy
• remain safe from causing personal risk
• understand how to use a product, including
  discover and activate any accessibility features
  needed
• understand the output or displayed material

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Setting Up a Map

• Set up and identify the following columns
• A) Standard being mapped, ex ISO 9241-20,
  General Guidelines for all ICT Products and
  Services
• B) Category of the user need
• C) Need identifier
• D) User need The user needs this
• E) The standards provision(s) to which the need
  maps

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Mapping Report ISO Draft International Standard
(DIS) 9241-20 General Guidelines for all ICT
Products and Services and the User Needs Summary
Version 1.0

• The DIS 9241-20 Editor performed the mapping and
  found
• The DIS lacks stamina, grasp, pinch, and
  twist, and other needs.
• The ISO/TC159/SC4/WG6 met (10/06), considered the
  gaps, and made the appropriate editorial change
  in the clause entitled Limited physical force
  and movement.
• Additionally, the WG6 agreed to add the mapping
  results as an informative annex to the DIS.
• The Project Editor and Co-Editor finalized the
  draft and the DIS proceeded to an Final Draft
  International Standard (FDIS) ballot in April/May
  2007.

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User Needs Mapping Benefits

• To alert standards development organizations
  (SDOs) about the range of accessibility related
  user needs
• To help SDOs to identify the accessibility
  related user needs their standards address
• To help SDOs to identify where additional
  guidance may be added to standards to address
  accessibility-related user needs

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IEC TC100 and User Needs Mapping

• The IEC TC100 can apply the User Needs Summary
  Version 1.0 to develop User Maps
• We can opt to add guidance for the user needs in
  our standards
• We can use ISO Guide 71 for additional
  information to understand the user need
• Version 1.0 of the User Needs Summary contains
  excerpt from ISO Guide 71
• The IEC TC100 can develop accessibility standards
  and/or reference the already existing
  accessibility standards

14
United Nations Convention on the Rights of
Persons with Disabilities

• Article 9, Accessibility (12/13/06) abbreviated
  review
• -To enable persons with disabilities to live
  independently and participate fully in all
  aspects of life, parties shall take measures to
  ensure such persons access to
• Information, communications and other services,
  including electronic, the Internet, and
  emergency, among numerous other parts of the
  public infrastructure.
• -Develop, promulgate and monitor the use of
  minimum standards and guidelines for the
  accessibility of services provided to the public.
• -Provide training on accessibility issues facing
  persons with disabilities.
• -Promote the design, development, production, and
  distribution of accessible information and
  communications technologies and systems early, so
  they become accessible at minimum cost.

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Advocacy Initiative of the Global Alliance for
ICT and Development

• Increasing quantity of ICT (information and
  communication technology) applications lead to
• Increased risk of excluding persons with
  disabilities
• Advances in assistive technologies
• Increased challenges with aging population in
  regions with the highest ICT use
• 18 of the world population lives with some kind
  of disability, included aging
• 10 (more than 600 million people) live with
  life-altering disabilities, 2/3 in developing
  countries (source UN)

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The Digital Accessibility Gap

• Top Five Roadblocks Identified by
• G3ict
• Lack of awareness among corporations
• Lack of awareness among governments and
  legislators
• Costs, lack of funding
• Fragmented efforts of multiple stakeholders
• No harmonization/standardization
• Source G3ict survey, December 4, 2006 _at_ UN HQ)

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Digital Accessibility Drivers

• Government purchases
• Disabled persons labor laws
• Special needs education mandates
• Disabled and elderly persons organizations
  activism
• United Nations Convention on the Rights of
  Persons with Disabilities
• Legislation, regulations and enforcement

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G3ict Multi-Stakeholders Work Process
Identify core opportunities for ICT and
disabilities
Foster standardization harmonization
initiatives to lower costs
Share best practices, benchmarks policies
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Multi-StakeholdersWorkgroups

• Digital Accessibility case studies sharing
• Oversees research, compendium and dissemination
  of case studies/best practices
• Promotes best practices from industry
• Oversees Digital Accessibility Awards process
• Core inclusive ICTs opportunities
• Oversees research conducted with civil society to
  identify core opportunities
• Sets priorities for G3ict multi-stakeholders
  programs
• Funding, RD and PPP opportunities
• Promotes core projects identified
• Standardization and harmonization
• Secures the participation of relevant
  institutions
• Calls for proposals and time tables
• Facilitates coordination with multiple
  stakeholders
• Fosters industry-cooperative initiatives in
  support of mass production
• Legislation, regulations and enforcement best
  practices
• Compendium and analysis of best practices
• Convention implementation
• Digital Accessibility Index research project
• Oversees capacity building program with UNITAR

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G3ict Stakeholder Venues

• Global Forums (x3)
• Spring 2007, 2008, 2009
• United Nations Headquarters in New-York (07 09)
  and Geneva (08)
• Regional Forums (x5)
• Brazil, Europe, Africa, China, India
• Hosted by local institutions or stakeholders
• Concomitant to capacity building programs for
  legislators, regulators and local authorities
  (With UNITAR and the Inter-Parliamentary Union)
• Specialized Forums (x4)
• Wireless opportunities
• Financing
• Web site and electronic forum
• www.g3ict.com

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Measurements Benchmarks

• Best practices compendium
• Available via web resources and a book to be
  published by June 2007
• Review and Ranking of Opportunities
• to identify most helpful and proven technologies
  that would benefit from standardization, mass
  production and economies of scale
• to be conducted with input of NGOs, governments
  and private sector organizations from around the
  world
• Digital Accessibility Index
• measuring/ranking the achievements of governments
  around the world based upon specific metrics
  defined through multi-stakeholders consensus
• Global Awards for Inclusive Technology
• selected once a year to promote best practices
  and solutions from industry, civil society and
  governments by independent multi-stakeholders
  jury

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Next Steps 2007 for the UN

• March 26 Global Forum NY, UN HDQ
• April Workgroups meetings
• May 22-23 Local Government focus, Chicago
• September Latin American Regional Forum
• November African Regional Forum, hosted by the
  Development Bank of South Africa

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Summary and Recommendations

• The ISO/IEC JTC1 SWG-A made significant
  contributions to the understanding of
  accessibility
• The SWG-A tools include a standards inventory and
  user needs summary which assist in mapping
• The IEC TC100 can map user needs to add
  accessibility information to standards
• The UNs policy sets the stage for a new era in
  accessibility policy
• The IEC TC100 can assist in the developing public
  policy and standards