Organizational Information

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Organizational Information

• ISM3011

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What Were Going to do Today

• Announcements
• News miscellany QA 1
• Alphabet soup
• MIS in the professions
• Value of organizational information
• Information resource management
• Information overload and Google
• QA 2

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Alphabet Soup

• DNS
• Domain Name System (Service or Server).
• An Internet-related service that translates
  domain names into Internet Protocol (IP) numeric
  addresses
• SSL
• Secure sockets layer
• A protocol (set of rules) used for transmitting
  sensitive data (such as credit card info) over
  the Internet.
• Web pages using SSL typically start with https//

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MIS in the Professions HR

• The Gallup Organization uses an e-learning to
  train its over 1,500 employees
• Uses learning objects and a learning management
  system to customize the learning experience.

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Topics So Far

• ERP
• Project management
• Hardware
• Software
• Networks
• What do these have in common?

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Information!!!
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Information Ecology

• Data simple observations
• Information data endowed with relevance and
  purpose.
• Knowledge information that has been
  situationalized and contextualized to provide
  value.

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Information Ties it all Together ERP

• ERP systems
• Produce information
• Use information
• Organize information
• Improve information quality
• Bad news
• What if information becomes too available?
• Too fast
• Too much

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Information Ties it all Together PM

• Project management
• Uses information
• Produces information (to stakeholders)
• How can you do project management without good
  information?
• What happens if you base EVM on bad information?

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Information Ties it all Together H/W, S/W

• Hardware
• All about information
• Input, process, store, output
• Software
• Application software
• Store, organize, and use information
• Systems software
• Enables application software
• Protects information

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Information Ties it all Together N/W

• Networks
• Enable communication of information
• Within an organization
• With trading partners
• New school example

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Value of Organizational Information
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The most valuable commodity I know of is
information.
Gordon Gekko (Michael Douglas), in Wall Street
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Where does information fit in IS?

• People use
• Information technology to work with
• Information

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How do organizations use information?

• Support operations and processes
• Transactional information
• Support decision making
• Decision support systems
• Ad hoc query reporting
• Data warehouses
• Data mining
• Innovation
• Create new, information-based or
  information-enhanced products (Google AdWords)

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Shift in uses of IS
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Information Resource Management

• Information is a valuable corporate asset.
• Information should be managed as carefully as any
  other asset.
• Management of data and information
• timely acquisition
• proper application (use)
• security measures to protect and conserve
• quality assurance
• maintenance and deletion procedures
• Requires organizational commitment.

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Managing the Information Resource

• Organizations must manage information resources
  properly.
• Determine what information it requires
• Acquire that information
• Organize the information in a meaningful fashion
• Assure the information's quality
• Protect the information
• Provide software tools so that employees
  throughout the organization can access the
  information they require

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Question s

• What are the consequences of bad information?
• Examples??
• What do we mean by bad information?

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Information Quality

• Business decisions are only as good as the
  quality of the information used to make the
  decisions.
• Garbage in, garbage out
• The five characteristics of high-quality
  information include
• Accuracy
• Completeness
• Consistency
• Uniqueness
• Timeliness

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Google Search Tricks
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Information Overload

• Finding the right information is a big problem
  with large information databases
• This is well illustrated by the Web
• What good is all that information if you cant
  find what you need???
• Searching can help (as can other approaches)
• Google revolutionized Web searching

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Searching the Web

• Basics
• Google automatically uses AND searching
• Ism3011 ucf is the same as Ism3011 AND ucf
• Phrase searching
• Rusted Root is different from Rusted Root

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Advanced Searching and -

• Include common words ()
• Google normally excludes common words (I, and,
  the, etc.)
• You can force inclusion of a common word by
  preceding with
• Star Wars Episode I How else could you do this?
• Exclude words (-)
• Trailer returns mostly movie trailers
• Trailer movie excludes movie trailers (mostly)

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Next Time

• Storing data (databases) Ch. 8
• Information ethics Business Plug-in 2
• Question
• How important is information privacy?
• What costs are there to information privacy?