Microsoft Windows Messenger for Windows XP Juan J. Flowers Content Developer Global Service Automati

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Microsoft Windows Messenger for Windows XPJuan
J. FlowersContent DeveloperGlobal Service
AutomationMicrosoft Corporation
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Introduction
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Overview

• System requirements
• New features
• Troubleshooting common issues

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System Requirements

• Hardware
• Internet connection
• Microsoft .NET Passport

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New Features

• PC-to-phone
• PC-to-PC (voice and video)
• Sending/receiving files
• Whiteboard and application sharing
• Remote Assistance
• Microsoft Hotmail and Microsoft .NET alert
  notifications
• MSN add-in
• Other features

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PC-to-Phone
Phone Call Service Sign-Up
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PC-to-PC (Voice and Video)
Voice Conversation
Voice Conversation with Video
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Sending and Receiving Files
Sending a File
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Whiteboard and Application Sharing
Application Sharing
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Remote Assistance
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Hotmail and Microsoft .NET Alert Notifications
.NET Alert Window
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MSN Add-In

• E-mail integration
• Chat integration
• Mobile text messaging
• Profile creation
• Profile viewing
• Daily links

MSN Add-In Windowswith Hyperlinks
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Other Features

• Invite friends to play a game
• Emoticon drop-down list
• Arrange your contacts into groups
• Change your display name
• Rich customization

Emoticon Drop-Down List Window
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Troubleshooting Common Issues

• Firewalls and routers with or without Universal
  Plug and Play (UPnP) support
• Port configurations
• Virtual private network (VPN) connections
• User account credentials

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Additional Resources

• Microsoft Knowledge Base articles
• Q307887, HOW TO Use Windows Messenger Instant
  Messaging
• Q307293, Server Not Responding Error Appears
  When You Sign In to Messenger
• Q307294, Common Solutions for Windows Messenger
  Account Logon Issues
• Q324214, You Cannot Make Phone Calls or Start
  Voice or Video Conversations with Windows
  Messenger
• Q306298, Description of the Windows Messenger
  Reverse Connection Process Used by Remote
  Assistance
• Q306800, HOW TO Provide Remote Assistance in
  Response to Windows Messenger Invitation in
  Windows XP
• Q314353, Description of the MSN Add-In for
  Windows Messenger
• Q314381, HOW TO Receive Windows Messenger
  Messages and Alerts on Your Mobile Device

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Additional Resources (2)

• Book
• Microsoft Windows XP Inside Out, Chapter 23
  Communicating Over the Internet, Microsoft
  Press, 2001 (ISBN 0-7356-1382-6)
• Microsoft Windows Messenger Web site
• http//messenger.msn.com/

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Conclusion

• System requirements
• New features
• Troubleshooting common issues

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