Title: GTech Networks, LLC Capabilities
1GTech Networks, LLC Capabilities
2Why GTech Networks?
- Proven ability to deliver service excellence.
- GTech clients enjoy quality service and cost
benefits as a result of - Predictable Results
- Repeatable Performance
- Cost Containment
- Preferred service provider for several major US
corporations - Cleared to support classified US government
contracts - A track Record of Success
3Who is GTech Networks?
Simply put, who we are is what we do provide
VALUE to our clients through, our people,
creativity, persistence, commitment to continual
improvement, and service excellence.
- Founded in 1996, GTech Networks provided computer
and network deployment and maintenance services
for hundreds of satisfied and reference-able
clients.
4Who is GTech Networks?
Simply put, who we are is what we do provide
VALUE to our clients through, our people,
creativity, persistence, commitment to continual
improvement, and service excellence.
- GTech Networks is a minority owned and operated
8A company and authorized services provider for
major US brand manufactures of computer
notebooks, desktops, servers, and networking
products.
5Who is GTech Networks?
Simply put, who we are is what we do provide
VALUE to our clients through, our people,
creativity, persistence, commitment to continual
improvement, and service excellence.
A true success story whose success is a testimony
to our ability to meet the needs of our
clients. An emerging Brand name synonymous with
service excellence and added Value. Satisfied
customers Nation-wide and Puerto
Rico. Experiencing sustained growth and
increased market share. Respected by our
partners and competitors.
A Certified Microsoft Action Partner.
Cleared to support secret US government
contracts.
6What We Do
Simply put, who we are is what we do
Microsoft Action Partner
Infrastructure Data Analysis
Dell Computer re-seller
Dell Certified technical services
LAN installation/support
Network Installation
Desktop deployment/hardware refresh
End user support/training
Software installation
Computer maintenance/field Support
7The Team
Our teams are lead by Seasoned professionals
oversee every project. Academically and
professionally qualified project teams.
- GTech offers an experienced team of professionals
that are carefully selected to meet specific
client needs. As a service provider we are
largely defined by what our team does and how
they do it. Driven by service excellence we
provide qualified personnel to perform both
simple and technically complex computer and
network deployment, and desktop services.
8The Team
Our teams are lead by Seasoned professionals
oversee every project. Academically and
professionally qualified project teams.
- Our resource pool consists of Microsoft Certified
Systems Administrators/ Engineers/Trainers
(MCSA/MCSE/MCT) ETA certified fiber optic
installers Comp TIA certified Trainers, A
computer technicians, N Network administrators
Dell certified technicians in all Dell field
services areas
9The Team
Our teams are lead by Seasoned professionals
oversee every project. Academically and
professionally qualified project teams.
IBM Certified technicians in all IBM field
service areas web and database developers.
It is our team that is at the core of our ability
to put our service offerings into action. We
reward our team for exemplary performance and
innovation, fostering an environment that
promotes quality work and customer satisfaction.
10GTech Networks Approach
We seek to provide a service that is valued by
our clients and that will set us apart from our
competitors. To offer the best solution starts
with understanding client needs and expectations.
It ends with delivering VALUE and service
excellence.
- Predictable and Repeatable
- Experience has taught us to model after our
successes and develop deployment and maintenance
strategies that can be systematically implemented
with expected results.
11GTech Networks Approach
We seek to provide a service that is valued by
our clients and that will set us apart from our
competitors. To offer the best solution starts
with understanding client needs and expectations.
It ends with delivering VALUE and service
excellence.
- Requirements Determination
- The best answer first depends upon knowing the
question. To determine the best strategy for the
right solution requires that GTech Networks seek
to understand our clients needs and
expectations.
12GTech Networks Approach
We seek to provide a service that is valued by
our clients and that will set us apart from our
competitors. To offer the best solution starts
with understanding client needs and expectations.
It ends with delivering VALUE and service
excellence.
- We Pay Attention!
- We pay attention to detail and work closely with
our clients and partners to determine how best to
meet requirement demands.
13GTech Networks Approach
We seek to provide a service that is valued by
our clients and that will set us apart from our
competitors. To offer the best solution starts
with understanding client needs and expectations.
It ends with delivering VALUE and service
excellence.
Preparation We employ, equip, and integrate the
right team for the job. We put together the
right skill mix and level experience to ensure
that our technical solution is sound and cost
effective
14GTech Networks Approach continued
GTech continues to grow and expand. Refinement
of our business model helps to ensure that our
clients receive service excellence.
- Planning
- Utilize no nonsense best practice project
management approach in developing implementation
and exit strategies for complex projects. Our
approach includes 1) Risk Management, 2) Schedule
Management, 3) Communications Management, 4)
Scope Management 5) Avoidance of work place
disruption, and 6) Cost containment. Stick to
the plan for systems deployment and maintenance
services.
15GTech Networks Approach continued
We seek to provide a service that is valued by
our clients and that will set us apart from our
competitors. To offer the best solution starts
with understanding client needs and expectations.
It ends with delivering VALUE and service
excellence.
- Implementation
- We execute the plan but we are flexibility and
experienced enough to deviate by design and
revise the plan when requirements or
circumstances dictate a change in our course of
action.
16GTech Networks Approach continued
GTech continues to grow and expand. Refinement
of our business model helps to ensure that our
clients receive service excellence.
- Quality Assurance
- Senior supervision
- All new technicians undergo certification
training - Technicians undergo 1 week OJT training
- All technicians are required to achieve Dell
Certified System Expert (DCSE)
17GTech Network Experience continued
Navy/Marine Corps
NMCI (project 1)
Noteworthy Remarks
- Although GTech support to this effort has only
been for several months, Client managers has
provided GTech with a good report emphasizing
they desire additional GTech Network personnel.
18The GTech Networks Experience
Navy
Navy Medical Navy contract to provide
deployment services to the Navys Medical group.
Noteworthy Remarks
- Awarded the contract as a result of outstanding
performance for a previous contract. - Completed this project 2 weeks ahead of schedule.
- Provided additional services at a substantial
cost benefit to the client. - Provided cost savings to the prime contractor
19The GTech Networks Experience continued
Navy/Marine Corp
NMCI (project 2) Multi-billion dollar contract
awarded to EDS and Partners (Dell computers,
Raytheon etc.) to provide world class IT services
for the Navy Marine Corp Intranet Program (NMCI).
Noteworthy Remarks
- Met or exceeded scheduled deployment requirements
- Was able to ramp up/down personnel resources thus
meeting needs while avoiding excesses. - Recruited, equipped and managed a team of skilled
desktop deployment professions. Effectively
ramped up/down resources to meet contract dynamic
requirements. - GTech considered one of the preferred service
providers by CLF HQ ISF site management.
20GTech Network Experience continued
Navy/Marine Corps
NMCI (project 3)
Noteworthy Remarks
- Met or exceeded validation requirements
- Facilitated the completion of the Information
Strike Forces (ISF) transition teams ability to
meet scheduled transition milestones. - Received an A customer satisfaction rating at
the validation project debrief.
21GTech Network Experience continued
Army
Army Research Laboratory
Noteworthy Remarks
- Exceeded expectations
- Met scheduled milestones.
- Received an A customer satisfaction rating.
22The GTech Networks Experience continued
State Agencies
Virginia Employment Commission Virginia
Employment Commission required replacement of
legacy computer equipment and operating systems
with state of the shelf Dell computers.
Noteworthy Remarks
- Outstanding performance on regional contract
resulted in a statewide award - Completed all tasks/projects on schedule with
minimal disruption to client operations. - User training enabled users to immediately
continue job productivity.
23The GTech Networks Experience continued
Education
Coyote Road Runner Program Requirement to
repair/replace defective computer components for
systems deployed at several Universities.
Noteworthy Remarks
- Outstanding performance on regional contract
resulted in a statewide award - Exceeded the Prime contractors (Dell) service
expectations. - Performance on the UVA contract resulted in
contract expansion to include services for North
Carolina State, Princeton, and Columbia
Universities. - Exceeded aggressive schedule.
24The GTech Networks Experience continued
Financial
Citi-Financial Citi-Financial required frame
relay upgrade for their ageing network.
Noteworthy Remarks
- Met or exceeded all schedules despite extensive
travel requirement. - At the clients request, was successful in
executing our work plan to avoid disruption to
business operations.
25Other Clients/Partners
Financials Edward Jones Home Bank Anderover
Brokerage
Commercial/Retail Wyndham International Sprint Tar
get Proctor and Gamble Seagull Homes ATT
Wireless New Jersey CVS Office Max Monster.Com
Medical American Heart Association New Jersey
department of Health
Education Laurence Township Public School Newport
News School Board Rampo College Department
Education
Department of Defense Secret Service Army
AMC Army Research Laboratory 93rd Brigade (Army)
Government Department of Veterans
Affairs Veterans Administration
Philadelphia Virginia Farm Bureau Department of
Correction
26GTech Networks Enhance your desktop
productivity with Microsoft Office XP.
Microsoft Authorized Action Partner
Personal - simplify your work experience
Collaborative share information with teams.
Organizational organizations of all sizes take
advantage of these business tools.
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28When Its all Said and Done
Commitment
Here at GTech Networks we are discovering what
it takes to be a thriving 8A company whose
mission is to become a preferred service
provider. We understand that to be considered
the best in our industry, we will have to first
demonstrate our Value in the market place. As
owner, founder and active member of GTech it is
my commitment to ensure that we continue to
strive to be the provider of premier services.