Technologies That Drive eBusiness

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Technologies That Drive e-Business

• John Mancini
• 5/17/2000

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We Have Interesting Local Politicians, Too...

• Outside of the killings, Washington has one of
  the lowest crime rates in the country.
• Mayor Marion Barry, Washington, D.C.

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Great Moments in Sports

• "We can't win at home. We can't win on the road.
  As general manager, I just can't figure out where
  else to play.
• 1992- Pat Williams, Orlando Magic general
  manager, commenting on his team's 7-27 record

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Great Moments in Sports

• "Nobody in football should be called a genius. A
  genius is a guy like Norman Einstein."
• Football commentator and former Washington
  Redskin Joe Theismann, 1996

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Great Moments in Sports

• "You guys pair up in groups of three, then line
  up in a circle.
• Bill Peterson, a Florida State football coach

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Great Moments in Sports

• "I can't really remember the names of all the
  Clubs that we went to.
• Shaquille O'Neal on whether he had visited the
  Parthenon during his visit to Greece

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Great Moments in Sports

• I want to rush for 1,000 or 1,500 yards,
  whichever comes first.
• former New Orleans Saint RB George Rogers

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Agenda

• The Current Industry
• A Period of Discontinuity
• The E-Business Revolution
• E-Business Architecture
• E-Business _at_ AIIM 2000
• Where Do You Start? -- Role of AIIM
• Any slides of interest? Give me your card.

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Whats e-Business Got To Do With Documents?
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A Picture of the Industry

• 17.5 Billion in Revenues
• Growing at 26 CAGR.
• Services growing fastest.
• Asia/Pacific growth 2X as fast.
• Continued growth in existing vertical
  applications expansion into others.
• Focus on records management, AR/AP, customer
  care, HR

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Disruptive Technologies

• Railroads
• Telephone
• Internal combustion engine
• Electric power
• Radio, television, movies
• Plastics
• Jet travel
• Microelectronics

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Simultaneous, Multiple Disruptive Technologies

• Collapsing communications costs and exploding
  bandwidth
• Computing performance/price ratios continuing to
  increase exponentially according to Moores law
• Boundless and unlimited connectivity redefining
  all business models

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Infoglut and Infofamine

• Infoglut Information volume will triple over
  next 5 years. How do I manage increasing volume
  AND complexity simultaneously?
• Infofamine How do I find what I need when I
  need it to deliver value?

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The E-Business Explosion

• What is E-Business? -- A Definition
• The use of web and Internet technologies to
  connect the extended enterprise suppliers,
  customers, employees, and the channel
• The Three Views of E-Business
• B2B - Business to Business
• B2C - Business to Consumer
• B2E - Business to Employee

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E-Business B2B Explosion

• Explosive Growth of B2B
• 1998 -- 43 Billion
• 2000 -- 843 Billion
• 2003 -- 1 Trillion - Forrester Research
• 2003 -- 2.8 Trillion - Boston Consulting Group
• B2B is 10 times the size of Consumer E-Commerce
• Source Forrester Research

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Its Easy to Get CynicalTop 30 Lycos Search
Terms

• Pokemon
• March Madness
• Dragonball
• Britney Spears
• St. Patricks Day
• WWF
• Pam Anderson
• IRS
• Tattoos
• Jennifer Lopez
• N Synch
• Las Vegas
• Marijuana
• Gundam Wing
• Backstreet Boys

• NASCAR
• Mardi Gras
• Final Fantasy
• Prom Dresses
• Korn
• The Simpsons
• Spring Break
• Blink 182
• The Bible
• South Park
• The Census
• Christina Aguilera
• Sailor Moon
• Stephen King
• Skateboarding

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Information Life Cycle
Process
Interpret/analyze

• Data
• Text
• Images
• Graphics
• Photos
• Animation
• Video
• Audio
• Voice

Corporate Knowledge
Distribute
Input/capture
Store/archive
At the center of an effective business
infrastructure in the digital age is the ability
to capture, process, distribute, interpret,
analyze and store information in a wide variety
of formats.
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E-Business Architecture
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AIIM 2000 Highlights
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ASPs Exciting The Market

• Cylex - Documentum
• doc Harbor
• ImageMax
• Feith?
• Viking
• Captiva
• dakota imaging
• etc.

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Forms Processing Still Kicking

• Cardiff
• Captiva
• ParaScript
• gentriqs
• RRI
• TiS
• Microsystems Technology
• and lots of others

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Wireless Interfaces

• Staffware
• EASY Software Ericsson
• Increasing importance of XML

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Changing Identities

• Keyfile iconXpress
• WorkSmart docHarbor
• Blueridge mindwrap
• Complex Imaging Captovation
• ARvee Systems mydocuments.com
• Input Software ActionPoint
• Sysprint Electronic Page Solutions

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Changing Identities

• Keyfile iconXpress
• WorkSmart docHarbor
• Blueridge mindwrap
• Complex Imaging Captovation
• ARvee Systems mydocuments.com
• Input Software ActionPoint
• Sysprint Electronic Page Solutions

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The Role of AIIM
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Why Is e-Business So Important for AIIM?

• Its BIG.
• Mastering documents and processes and records is
  critical to making the marriage of physical and
  virtual worlds work.

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AIIM Summary

• Founded in 1943
• Membership
• 500 corporate user members
• 500 trade/supplier members
• 10,000 individuals
• Offices in Silver Spring, MD and Dachet, UK
• 50 staff

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AIIMs Mission

• AIIM is the global industry association that
  connects the users and suppliers of document and
  business process management technologies and
  services.

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AIIMs Vision

• The technologies needed to establish an
  e-business infrastructure are an extension of our
  core document technologies.
• Our focus over the next 3-5 years will be helping
  our members make the transition to an e-business
  infrastructure.

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Why Should Users Be AIIM Members?

• Networking and education _at_ the local level.
• Web-based networking and information.
• 30-50 discount on all publications and events.
• E-doc subscription.
• DOC.1 subscription.
• Free annual Product and Services Guide.
• Involvement in standards development.
• Free studies and white papers for
  corporate/institutional users.

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Major AIIM Activities -- 2000

• Events
• AIIM 2000
• AIIM Road Show 16 cites
• AIIM Copenhagen
• DMS Conference
• 41 chapters throughout North America
• E-doc magazine and DOC1
• ANSI accredited standards development
• AIIM Bookstore
• www.aiim.org -- industry portal by Q3

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Great Moments in Sports

• "I want all the kids to do what I do, to look up
  to me. I want all the kids to copulate me.
• Chicago Cubs outfielder Andre Dawson on being a
  role model