Title: Bank Name
1Bank Name Logo
- Employee Compliance Orientation
- Revised 1/2005
2Bank Name Logo
- Welcome to Bank Name. As you get used to your
new surroundings and try to absorb or remember
everything youre given in your first few days,
please take a moment to look over this material.
It contains some very important and sometimes
critical information that will help you do your
job better, and avoid regulatory problems. -
- Think of Bank Name as a business. Unlike a
retailer who sells shoes, tires, or groceries,
Bank Name doesnt offer goods for sale. -
- What does Bank Name provide? In a word
TRUST. Bank Name sells money, offers
integrity, and is a for-profit business that
depends on customer confidence and the quality
delivery of its products and services. -
- Thats where you come in. The way Bank Name
operates says a lot about the way it prospers.
Safe, sound, and prudent banking is not just the
norm at Bank Name its the standard by which
we operate, and by which we set our expectations.
One of the underlying principles of this
philosophy is that Bank Name is committed to the
spirit and letter of the law and implementing
regulations. It means complying with the most
minute, tedious and technical detail as well as
with the more substantive requirements and
restrictions. -
- Banking is one of the most highly regulated
industries in the country, and often challenges
us to remember the goals of our commitment to
compliance. But if it means preserving the
customers rights, preventing illegal acts such
as discrimination or criminal activities, and
supporting the integrity of the customer
relationship, then compliance is more than just
abiding by banking rules. It involves meeting
our challenges with the delivery of superior
products, with unsurpassed quality, customer
service, and in a manner that maximizes
shareholder value. -
- Several elements of Banks Name Compliance
Program are summarized in this training session.
Please feel free to ask your supervisor about
additional questions.
3Sit Back, Relax, Enjoy
4Training to Include
- Basic regulatory introduction
- Highlights from regulations that require annual
training - Internal policies to maintain regulatory
compliance - Overview of the internet based training program
5Whats in It for Me?
- Knowledge
- Is Power
- Is an Investment
- Can Lead to Advancement
- Builds Self-Confidence
- Stays with You
6Compliance Defined
- Fulfillment (n)
- Observance
- Conformity
- Disobedience (antonym)
- Obedience (n)
- Acquiescence
- Agreement
- Falling in line
- Submission
- Resistance (antonym)
7What Is Compliance?
- Compliance is
- Doing it right the first time
- Attempting to adhere to internal policies and
procedures - Maintaining a standard that is in accordance with
the laws and regulations
8Lets Get Started
9Basic Regulatory Introduction
- Laws Regulations
- Much of what banks do on a daily basis is
dictated by various laws and regulations imposed
by federal and state authorities. These rules
change with some regularity, and are in place for
a variety of reasons consumer protection,
fairness and equal treatment, law enforcement
needs, or routine reporting of vital bank
specific or industry related information. - The following sections highlight a few of the
compliance and community related issues that need
to be understood in order to optimize your
performance.
10Deposit Laws Regulations
11Basic Regulatory Introduction
- Deposit Regulations
- Regulation D Reserve Requirements
- Regulation D imposes uniform reserve
requirements on all depository institutions with
transaction accounts or non-personal time
deposits defines deposits and requires reports
of deposits. It also provides guidance on NOW
account eligibility, MMDA and savings account
transfer restrictions, and early withdrawal
penalties. - Regulation E Electronic Funds Transfers
- Regulation E establishes rights, liabilities,
and responsibilities of parties in electronic
funds transfers and protects consumers using EFT
systems. - Regulation J Check Collection and Funds
Transfers - Regulation J establishes procedures, duties, and
responsibilities among Federal Reserve Banks and
(1) the senders and payers of checks and other
items, and (2) the senders and recipients of wire
transfers of funds.
12Basic Regulatory Introduction
- Deposit Regulations (cont)
- Regulation Q Interest on Deposits
- Regulation Q provides guidelines and
restrictions relating to interest on deposits and
advertising. - Regulation CC Funds Availability Collection
of Checks - Regulation CC implements the Expedited Funds
Availability Act (EFA). Contains rules regarding
the duty of banks to make funds deposited into
accounts available for withdrawal, including
availability schedules plus rules regarding
exceptions to the schedules, disclosure of funds
availability policies, payment of interest, and
liability. Also contains rules to expedite the
collection and return of checks by banks,
including the direct return of checks, the manner
in which the paying bank and returning banks must
return checks to the depositary bank,
notification of nonpayment by the paying bank,
endorsement and presentment of checks, same-day
settlement for certain checks, and other matters.
13Basic Regulatory Introduction
- Deposit Regulations (cont.)
- Regulation DD Truth in Savings
- Regulation DD requires banks to fully and
accurately disclose the terms of deposit accounts
to consumers and to be completely truthful in its
disclosures, calculations, and advertising/promoti
on to enable consumers to make informed decisions
about deposit accounts at depository
institutions. - Federal Deposit Insurance
- FDIC regulations for deposit insurance contain
complex rules on insurance coverage limitations
based on amounts on deposit in a single financial
institution, and the ownership structure of those
accounts.
14Basic Regulatory IntroductionDeposit Regulations
(cont.)
- Check 21
- Check 21 was designed to foster innovation in the
payments system and to enhance its efficiency by
reducing some of the legal impediments to check
truncation. - Affects ALL institutions.
- Applies to money orders, controlled
disbursements, and all government checks,
including treasury checks and state warrants. - Applies to ALL checks, with the exception of
foreign checks. - Check 21 will not affect the collection process
(items sent for collection). - Does not apply to Savings Bonds.
15Basic Regulatory IntroductionDeposit Regulations
(cont.)
- Check 21
- Check 21 creates a new legal concept called the
substitute check. It allows banks to convert
paper checks into digital images and then back
into paper substitute checks. The images will
travel through the clearing system
electronically, greatly reducing the time and
expense of check clearing. - Banks, as well as their customers, are required
to accept substitute checks. - There is no opt-out for consumers and/or banks.
- While all types of customers may receive
substitute checks, it is consumers who get the
greatest protections. - They are entitled to written disclosures that
explain their rights. - Their rights include expedited recredit if they
incur a loss due to a substitute check and make a
timely claim. - A consumer is a natural person, someone like you.
A consumer account is an account held by a
natural person for personal, family or household
use. - Please ask your supervisor for further details on
how Check 21 currently affects your specific job
function.
16Lending Laws Regulations
17Basic Regulatory Introduction
- Lending Regulations
- Regulation M
- Regulation M implements the consumer leasing
provisions of the Truth in lending Act. - Regulation O Loans to Executive Officers of
Member Banks - Regulation O places restrictions on credit
extended by a member bank to insiders which
includes executive officers, directors, and
principal shareholders and their related
interests. Further, the regulation imposes
reporting requirements relating to credit
extended by a correspondent bank to a member
banks executive officers and principal
shareholders and their related interests. - Regulation T
- Regulation T regulates extensions of credit by
brokers and dealers. It imposes, among other
obligations, initial margin requirements and
payment rules on certain securities transactions.
18Basic Regulatory Introduction
- Lending Regulations (cont.)
- Regulation U
- Regulation U imposes credit restrictions upon
persons other than brokers or dealers that extend
credit for the purpose of buying or carrying
margin stock if the credit is secured directly or
indirectly by margin stock. - Regulation Z Truth in Lending
- Regulation Z was designed to help consumers
comparison shop for credit by requiring uniform
methods of computing the cost of consumer credit,
disclosure of credit terms, and procedures for
resolving errors on certain credit accounts. The
regulation gives consumers the right to cancel
certain credit transactions that involve a lien
on a consumers principal dwelling, regulates
certain credit card practices, and provides a
means for fair and timely resolution of credit
billing disputes. The regulation requires a
maximum interest rate to be stated in
variable-rate contracts secured by the consumers
dwelling. It also imposes limitations on certain
home equity and mortgages.
19Basic Regulatory Introduction
- Lending Regulations (cont.)
- Flood Disaster Protection Act
- The Flood Disaster Protection Act establishes a
process the federal and local governments to
identify flood prone areas and provide flood
hazard insurance for properties located in those
areas. Lenders are required to determine, before
making a loan, whether the property is located in
a flood zone and notify the applicant of any need
to purchase flood insurance. The lender also
must ensure that flood insurance is maintained
during the life of the loan. - Lending Limits
- Limits are placed on the total amount that can
be loaned to a single borrower. The act provides
a formula for calculating the limit.
20Basic Regulatory Introduction
- Lending Regulations (cont)
- Real Estate Procedures Act (RESPA) -- HUDs Reg X
- RESPA sets forth rules and procedures for
pertinent and timely disclosures pertaining to
the real estate settlement process. It also
protects against illegal kickbacks and abusive
practices and places limits on loan servicing and
the use of escrow accounts. - Servicemembers Civil Relief Act (SCRA)
--(amends/rewrites the Soldiers' and Sailors'
Civil Relief Act of 1940) - The purposes of this Act are-- (1) to provide
for, strengthen, and expedite the national
defense through protection extended by this Act
to servicemembers of the United States to enable
such persons to devote their entire energy to
the defense needs of the Nation and - (2) to provide for the temporary suspension of
judicial and administrative p proceedings and
transactions that may adversely affect the civil
rights of servicemembers during their military
service.
21Basic Regulatory IntroductionLending Regulations
(cont)
- Fair and Accurate Credit Transactions Act of 2003
(FACT Act) - The FACT Act was implemented to provide an
extensive revision to the Fair Credit Reporting
Act (FCRA). - The primary purpose of the FCRA is to regulate
the consumer reporting industry to ensure fair,
timely, and accurate reporting of credit
information.
22Basic Regulatory IntroductionLending Regulations
(cont)
- Fair and Accurate Credit Transactions Act of 2003
(FACT Act) - The seven key provisions of the FCRA address the
following - The nature and extent of information that
consumer credit report may contain. - The duties of financial institutions or other
parties that furnish in formation to a consumer
reporting agency (CRA). - The duties of financial institutions other
parties to provide notice of action taken to
consumers in connection with the use of a
consumer credit report. - The procedures that a CRA must follow should a
consumer dispute the accuracy of information in a
consumer credit report. - The activities that involve the use of consumer
credit reports for credit or insurance
transactions that are not initiated by a
consumer. - The exchange of information among affiliated
institutions. - The form of content of the summary of a
consumers rights that a CRA must provide to a
consumer when the CRA provides the consumer with
information in the consumers credit file.
23Basic Regulatory IntroductionLending Regulations
(cont)
- Fair and Accurate Credit Transactions Act of 2003
(FACT Act) - The new preemptive provisions of the FACT Act
cover the following - Expanded obligations of financial institutions
that furnish credit information to CRAs. - Notification to consumers of reports of negative
information. - Risk-based credit pricing programs.
- Marketing solicitations that involve information
from an affiliate. - Prevention of identity theft.
- Other provisions, including the availability of
free credit reports and disclosures of credit
scores to consumers.s - Reference the FACT Act Policy the Identity
Theft Policy for additional information. - Please check with your supervisor for further
details on how the FACT Act may affect your
current job function.
24Community Reinvestment Act (CRA)
25Basic Regulatory Introduction
- The Community Reinvestment Act (CRA)
- Each federal bank regulatory agency has issued
regulations to implement the Community
Reinvestment Act. Every commercial bank and
thrift in the U.S. is expected to have policies
and practices in place to assure that it is
lending and investing in such a way as to help
meet the credit needs of its local communities.
Each institution will be examined periodically,
and its performance measured against a series of
test criteria. The examination will be
determined by the size and type of institution. - Regulation BB Community Reinvestment (CRA)
- Each federal bank regulatory agency has issued
regulations to implement the Community
Reinvestment Act and are designed to encourage
banks to help meet credit needs of their
communities.
26Equality
27Basic Regulatory Introduction
- Fair Lending and Equal Treatment
- The laws and regulations relating to fair
lending provide a foundation for fair and equal
treatment of ALL creditworthy applicants,
regardless of various physical or ingenuous
characteristics. There is no single regulation,
rather a series of regulations and statues that
comprise fair lending. - Regulation B
- Regulation B prohibits creditor practices that
discriminate on the basis of race, color,
religion, national origin, sex, marital status,
or age (provided the applicant has the capacity
to contract) to the fact that all or part of the
applicants income derives from a public
assistance program or to the fact that the
applicant has in good faith exercised any right
under the Consumer Credit Protection Act. The
regulation also requires creditors to notify
applicants of action taken on their applications
to report credit history in the names of both
spouses on an account to retain records of
credit applications to collect information about
the applicants race and other personal
characteristics in applications for certain
dwelling-related loans and to provide applicants
with copies of appraisal reports used in
connection with credit transactions.
28Basic Regulatory Introduction
- Fair Lending and Equal Treatment (cont)
- Regulation C Home Mortgage Disclosure (HMDA)
- Regulation C requires certain mortgage lenders
to disclose data regarding their home loan
related lending patterns. The information is
intended to provide the public with loan data
that can be used to help determine whether
financial institutions are serving the housing
needs of their communities to assist public
officials in distributing public-sector
investments so as to attract private investment
to areas where it is needed and to assist in
identifying possible discriminatory lending
patterns and enforcing anti-discrimination
statues. The gathering of the information
requires certain lenders to compete Loan
Application Registers (LAR) to track home
purchase loans, home improvement loans and
refinancing. - Regulation V
- Regulation V implements portions of the Fair
Credit Reporting Act (FCRA). Includes model
notices that can be used to notify customers
either before or immediately following the
delivery of negative information.
29Basic Regulatory Introduction
- Fair Lending and Equal Treatment (cont)
- Regulation AA Unfair Consumer Credit Practices
- Regulation AA establishes consumer complaint
procedures and defines unfair or deceptive acts
or practices of banks in connection with
extensions of credit to consumers. Prohibits
certain practices, such as taking a non-purchase
money security interest in household goods. - Americans with Disabilities Act (ADA)
- The ADA prohibits discrimination against
individuals with disabilities and requires banks
to take affirmative steps to ensure that
individuals with disabilities have access to bank
products and services, as well as to bank
employment opportunities. - Fair Credit Reporting Act (FCRA)
- FCRA establishes rules and procedures for
obtaining and using information about a consumer.
The law requires a bank to provide a notice if
it denies credit because of information obtained
in the applicants credit report.
30Basic Regulatory Introduction
- Fair Lending and Equal Treatment (cont)
- Fair Debt Collection Practices Act (FDCPA)
- FDCPA, passed to ban abusive practices by debt
collectors. The law contains limitations on the
time, frequency, and content of permissible
communication with the debtor. - Fair Housing Act
- The Fair Housing Act prohibits discrimination on
the basis of race, color, religion, handicap,
familial status, or national origin, in any
aspect of a housing transaction, including sale,
rental, and financing.
31Bank Secrecy Act
32Basic Regulatory Introduction
- Money Laundering and Anti-Money Laundering
- Bank Secrecy Act (BSA) and Anti-Money Laundering
Program - The existence of money laundering to advance the
presence and profits of illicit activities has
long been a concern in banking. - In 1986, Congress created the Money Laundering
Control Act, which strengthened the tools used by
law enforcement, created the federal crimes of
money laundering, and mandated that banks adopt a
program of Bank Secrecy Compliance. -
- In 1992, additional legislation prompted the
expectation of an effective anti-money laundering
component to these bank programs, as now
reflected in the examination guidelines used by
federal banking agencies. -
- BSA also includes Know Your Customer which is
the basis for recognizing and responding to the
possibility of suspicious or suspected illegal
activity. -
- Along with the passage of the USA Patriot Act,
BSA was expanded to include a Customer
Identification Program (CIP) that is inclusive in
the BSA Program.
33Security
34Basic Regulatory Introduction
- Bank Protection Act and Bank Security
- The banking industry has long been expected to
maintain systems and procedures to protect
against robberies, burglaries, and larcenies.
This expectation has been expressed in statutory
and regulatory terms. - Regulation H (formally Regulation P) -- Bank
Protection Act and Security Standards - Regulation P sets minimum standards for a
security program state-charted member banks must
establish to discourage robberies, burglaries,
and larcenies and to assist in identifying
apprehending persons who commit such acts.
35Privacy Protecting Customer Information
36Basic Regulatory Introduction
- Customer Privacy
- Right To Financial Privacy
- The Right to Financial Privacy Act restricts the
federal governments access to a bank customers
financial records and activities. - Note This is different than Regulation P
Privacy of Consumer Financial Information created
from the passage of the Gram Leach Bliley Act
(GLBA). - Regulation P Privacy of Consumer Financial
Information - Regulation P, Privacy, was created from the
passage Graham-Leach-Bliley Act (GLBA). Privacy
requires a financial institution to provide
notice to customers about its privacy policies
and practices describes the conditions under
which a financial institution may disclose
nonpublic personal information about consumers to
nonaffiliated third parties and provides a
method for consumers to prevent a financial
institution from disclosing that information to
most nonaffiliated third parties by "opting out"
of that disclosure.
37Basic Regulatory Introduction
- Customer Privacy (cont)
- Safeguarding Customer Information
- The Interagency Guidelines Establishing
Standards for Safeguarding Customer Information
(Guidelines) set forth standards pursuant to
sections 501 and 505 of the Gramm-Leach-Bliley
Act (GLBA). The Guidelines apply to customer
information maintained by or on behalf of state
member banks and bank holding companies and their
non-bank subsidiaries, except for brokers,
dealers, persons providing insurance, investment
companies, and investment advisors. These
Guidelines also apply to customer information
maintained by or on behalf of Edge corporations,
and uninsured state-licensed branches or agencies
of foreign banks. - The Guidelines require each institution to
implement a written information security program
that includes administrative, technical, and
physical safeguards appropriate to the size and
complexity of the bank and the nature and scope
of its activities. The program should be
designed to ensure the security and
confidentiality of customer information, protect
against unanticipated threats or hazards to the
security or integrity of such information, and
protect against unauthorized access to or use of
such information that could result in substantial
harm or inconvenience to any customer. Each
institution must assess risks to customer
information and implement appropriate policies,
procedures, training, and testing to manage and
control these risks. Institutions must also
report annually to the board of directors or a
committee of the board of directors.
38OFAC the SDN List
39Basic Regulatory Introduction
- International Sanctions
- Office of Foreign Asset Control (OFAC)
- OFAC is the agency that administers and enforces
the laws of the U.S. pertaining to international
sanctions and related activities.
40BSA, CTRs, SARs
41Basic Regulatory Introduction
- Information Reporting Requirements
- Bank Secrecy Act (BSA)/Money Laundering/Large
Currency Transaction Reporting - BSA is a public purpose statute, which uses
banks and other entities to report large currency
transactions to the IRS to facilitate the
identification and investigation of criminal
money laundering activities. - The act calls for the monitoring and recording
of cash transactions in excess of 3,000 for the
sale of monetary instruments or the aggregate
cash transactions of 10,000 in any given day.
Detailed information about customers conducting
transactions exceeding 10,000 must be reported
to the IRS on a Currency Transaction Report
(CTR). - The regulation also specifies the circumstances
under which the deposits of certain customers may
be exempted from the reporting requirement, and
specifies what type of customer may never be
exempted.
42Basic Regulatory Introduction
- Information Reporting Requirements (cont)
- IRS Information Reporting Lending and Deposits
Backup Withholding Mortgage Interest Reporting
Foreclosed/Abandoned Property Reporting -
- Financial institutions are required to report
certain information to the customer and to the
IRS on an annual basis. Major reportable items
include interest paid to the depositor, mortgage
interest paid by the customer, and miscellaneous
payments exceeding 600. -
- The bank must obtain a tax ID number on a W-9,
or a comparable certification, whenever an
interest bearing account is opened or when a
reportable transaction, such as cashing a savings
bond, is processed. For certain taxpayers
identified by the IRS, the bank must undertake
backup withholding.
43Basic Regulatory Introduction
- Information Reporting Requirements (cont)
- Notice of Branch Closure
- Financial institutions must adopt policies on
branch closings, and give advance notice to their
regulator of intent to close a branch office.
The advance notice should include a detailed
analysis of the reasons for closing the branch. - In addition, banks must mail a notice to the
customers of the branch at least 90 days before
closing, and post a notice in the branch at least
30 days before closing.
44Additional Laws Regulations
45Basic Regulatory Introduction
- Various Laws Regulations
- Regulation A
- Regulation A relates to extensions of credit by
Federal Reserve Banks to depository institutions
and others. It establishes rules under which
Federal Reserve Banks may extend credit to
depository institutions and others. - Regulation F
- Regulation F is designed to limit the risks
that the failure of a depository institution
would pose to other insured depository
institutions. Provides requirements relating to
interbank liabilities. - Regulation G
- Regulation G provides disclosure and reporting
of CRA-Related Agreements.
46Basic Regulatory Introduction
- Various Laws Regulations (cont)
- Regulation H
- Regulation H provides guidance on a variety of
matters relating to state-chartered member banks,
from real estate lending standards to standards
for safety and soundness. - Regulation I
- Regulation I implements the provisions of the
Federal Reserve Act relating to the issuance and
cancellation of Federal Reserve Bank stock upon
becoming or ceasing to be a member bank, or upon
changes in the capital and surplus of a member
bank, of the Federal Reserve System. - Regulation K
- Regulation K sets out rules governing the
international and foreign activities of U.S.
banking organizations, including procedures for
establishing foreign branches and Edge
corporations to engage in international banking
and for investments in foreign organizations.
47Basic Regulatory Introduction
- Various Laws Regulations (cont)
- Regulation L
- Regulation L implements the Depository
Institution Management Interlocks Act to foster
competition by generally prohibiting a management
official from serving two nonaffiliated
depository organizations in situations where the
management interlock likely would have an
anticompetitive effect. - Regulation N
- Regulation N governs relationships and
transactions between Federal Reserve banks and
foreign banks or bankers or groups of foreign
banks, or bankers, or a foreign State. - Regulation R
- Regulation R was repealed effective December 6,
1996. It dealt with interlocking relationships
between securities dealers and banks.
48Basic Regulatory Introduction
- Various Laws Regulations (cont)
- Regulation S
- Regulation S establishes the rates and
conditions for reimbursement of reasonably
necessary costs directly incurred by financial
institutions in assembling or providing customer
financial records to a government authority
pursuant to the Right to Financial Privacy Act. - Regulation W
- Regulation W implements Sections 23A and 23B of
the Federal Reserve Act which govern most
transactions between banks and their affiliates.
The term banks includes all national banks, as
well as insured state member and nonmember banks
and, for certain purposes, US branches and
agencies of foreign banks. - Regulation Y
- Regulation Y regulates the acquisition of
control of banks by companies and individuals
defines and regulates the non-banking activities
in which bank holding companies and foreign
banking organizations with United States
operations may engage and sets forth the
procedures for securing approval for these
transactions and activities.
49Basic Regulatory Introduction
- Various Laws Regulations (cont)
- Consumer Protections for Depository Institution
Sales of Insurance - The Gramm-Leach-Bliley Act (GLBA), Section 305,
requires the Agencies jointly to prescribe and
publish consumer protection regulations that
apply to retail sales practices, solicitations,
advertising, or offers of insurance products by
depository institutions or persons engaged in
these activities at an office of the institution
or on behalf of the institution. It directs the
Agencies to include specific provisions relating
to sales practices, disclosures, and advertising,
the physical separation of banking and
non-banking activities, and domestic violence
discrimination.
50Basic Regulatory Introduction
- State Laws
- Alabama Consumer Credit Act (Mini-Code)
- The apparent purpose of the Mini-Code was to
provide Alabama with its first comprehensive
consumer protection legislation. The Mini-Code
regulated many aspects of consumer transactions
including loans, credit sales and leases. It
provided for a new system of interest rates for
both open and closed-end loans. It provided many
restrictions on lenders and credit sellers, and
protective measures for consumer borrowers and
purchasers. Rev. 1997 - Alabama Small Loan Act
51Basic Regulatory Introduction
- State Laws
- Uniform Commercial Code
- The UCC underlying purposes is to simplify,
clarify, and modernize the law governing
commercial transactions. And to make uniform the
law among the various jurisdictions. Sections of
the Code are as follows - Article 1 General construction and Subject
Matter - Article 3 Negotiable Instruments
- Article 4 Bank Deposits and Collections
- Article 4A Funds Transfer
- Article 8 Investment Securities
- Article 9 Secured Transactions Sales of
Accounts and Chattel Paper - Article 15 Uniform Electronic Transactions Act
52More Changes
53Upcoming Changes
- New Upcoming Laws /or Regulations
- None thus far
- Potential Revisions to Laws /or Regulations
- Expedited Funds Availability Act (Regulation CC)
- Check 21 was effective October 28, 2004 but
will continue to bring about new changes - Fair and Accurate Credit Transactions Act of 2003
(FACT Act) was effective December 1, 2004 but
will continue to bring about new changes
54To Make Us Stronger Better
55Regulations that Require Annual Training
- Fair Lending and Equal Treatment
- The interagency examination council (FFIEC) has
issued and subscribes to a general policy
statement of what is expected of banks and other
financial institutions relating to fair lending
practices. Among these expectations are fair and
equal treatment of all prospective customers and
the avoidance of unequal or disparate treatment.
Also called for are expectations of equal
outcomes or results of lending practices and
policies, including but not limited to - Underwriting policies
- Targeted advertising and promotions
- Lender/underwriter hiring practices
- Guarding against even subtle forms of illegal
discrimination, such as inadvertently
discouraging applicants or developing products or
services that may have the unintended effect of
discriminating on an illegal basis. - The laws and regulations pertaining to
fairlending and equal treatment provide for
technical as well as substantive compliance
requirements. In some cases, even a technical
omission may warrant mention in the CRA Public
Evaluation report. If so, it will reflect a
violation of fair lending laws, a distinction
that no bank wants to receive.
56Regulations that Require Annual Training
- Fair Lending and Equal Treatment (cont)
- Laws associated with fair lending include
Regulation BB the Community Reinvestment Act,
Regulation B Equal Credit Opportunity Act,
Regulation C - Home Mortgage Disclosure Act
(HMDA), the Fair Housing Act, and the Americans
with Disabilities Act (ADA).
57BSA, KYC, CIP, FinCEN, OFAC, etc.
58Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Introduction to Bank Secrecy and Money Laundering
Deterrence - The BSA Program should include four fundamental
components - Effective controls to ensure full compliance,
including timely and accurate reporting and
record keeping of information required by law. - The Continuing support of adequate resources to
achieve and ensure a satisfactory level of
compliance. This extends to the appointment of a
senior official to oversee the BSA compliance
function, including the maintenance of the BSA
program, vigilance as to money laundering
dangers, and oversight over relevant
policy/procedures issues. - Training of appropriate personnel as to Bank
Secrecy impact points and awareness of money
laundering deterrence opportunities. The
training curriculum is developed and implemented
by bank management, and is sensitive to the
demands of both compliance as well as
risk-management. BSA training schedules are
developed in concert with other bank training
needs, and are focused on both the technical as
well as substantive aspects of Bank Secrecy Act
and Anti-Money Laundering efforts. - Independent testing is periodically conducted of
the banks BSA program and the integrity of its
related systems and controls. This is performed
by the banks internal auditors, and augments the
independent review of currency transaction
reporting and suspicious transaction activity
performed continuously by compliance personnel.
59Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Money Laundering/Anti-Money Laundering Detection
and Prevention Programs - Money is laundered in order to conceal
criminal activity associated with it, and/or to
finance terrorist activity. It is generally
driven by criminal activities and enterprises.
Money Laundering is the act of converting dirty
money into clean money. Anti-Money Laundering is
the act of converting clean money into dirty
deeds. - Banks are considered to be the key to deterring
this type of criminal activity, since access to
the financial system generally starts with a bank
transaction. As such, banks are expected to
recognize this responsibility and to develop
practices to identify and respond to possible
money laundering and/or anti-money laundering
activities. The process usually breaks down into
three general areas or processes - Placement
- Layering
- Integration.
60Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - What is Money Laundering?
- Money Laundering is the converting of money
gained from Dirty Deeds into Clean Money.
The motivation is Greed. - Dirty Deeds
- Placement of funds Money is placed into the
Banking System through deposits, wire transfers,
or other means, unlawful proceeds into
traditional financial institutions. - Layering Funds are moved from account to
account, country to country, and/or bank to bank.
It is separating the proceeds of criminal
activity from their origin through the use of
layers of complex financial transactions such as
converting cash into travelers checks, money
orders, letters of credit, stocks and bonds, or
purchasing valuable assets such as art or
jewelry. - Integration The money is placed into the
economy. Items are bought to sell for profit,
such as real estate or commercial business. It
is using an apparently legitimate transaction to
disguise the illicit proceeds allowing the
laundered funds to be disbursed back to the
criminal. Different types of financial
transactions such as sham loans or false
import/export invoices are used. - Clean Money
61Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - What is Anti-Money Laundering
- Anti-Money Laundering is the use of legitimate
funds for illegal activities such as - Terrorism. Charities represent all that is good
about mankind helping others in need. However,
for the terrorist, charities are a perfect cover
for collecting money for terrorist acts. It is
the usage of Clean Money for Dirty Deed. The
motivation is Destruction. - Clean Money
- Integration The money is placed into the
banking system. - Layering Funds are moved into the economy
through purchase and/or donation. - Placement Money (donation or purchase) is
placed into other groups (Terrorists). - Dirty Deeds
- Note Employees should request IRS Form 990 for
any organizational account either preexisting or
newly established. This form serves as
verification threat the organization has
registered appropriately with the government.
62Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - The first 2 elements, Placement and Layering
represent high risk to the conductor of the
transactions ( the likelihood of detection by a
bank or law enforcement official). The
likelihood of tracing the funds back to the true
owner is relatively good. - The last element, Integration however, is
relatively risk-free. Once placed in the
financial system, access to the funds would be
relatively free from scrutiny and would be
unencumbered by probing questions from bankers
and law enforcement. The vigilance of bankers at
the initiation of these transactions (opening
accounts, depositing funds, instructing funds to
be wired, engaging in loan or letter of credit
activity) is critical to detecting and preventing
the bank from being used to access the financial
system.
63Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Role of Bank Employees
- As bankers, it is fully expected that all bank
officers, directors, and employees be aware of
and abide by the spirit and letter of the law.
This demands constant vigilance for evidence of
possible money laundering behavior or transaction
activity. -
- It extends to being familiar with bank
procedures, controls, and best practices to
assist in this vigilance, as well as being
prepared to respond to unusual activity in a
manner as called for by bank policy. -
- The bank provides regular training opportunities
for all employees affected by BSA and Anti-Money
Laundering laws and regulations. This training
extends to every employee of affected departments
or functions, and covers the various reporting
and record-keeping rules, updates, recent cases
or schemes, and any related changes to policy,
procedures, controls, or practices. Training is
offered through various resources, including but
not limited to, web-based sessions, internal
meetings, and internet based courses. It is
expected that all appropriate personnel attend
all such sessions, and that periodic testing or
reviews will be conducted.
64Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Bank Secrecy Training
- Frontier Bank provides regular training
opportunities, internally and through the
Internet Based Training Program, for all
employees affected by the Bank Secrecy Act and
Anti-Money Laundering laws and regulations. This
training extends to every employee of affected
departments or functions, and covers the various
reporting and record-keeping rules, updates,
recent cases or schemes, and any related changes
to policy, procedures, controls, or practices.
It is expected that all appropriate personnel
participate in training as applicable. - In addition to the employee training, all
employees are encouraged to review and consider
the issues discussed in the Bank Secrecy
Act/Anti-Money Laundering Policy/Procedures,
Office of Foreign Asset Control
Policy/Procedures, and the Customer
Identification Policy/Procedures. A thorough
understanding of the Banks procedures and
practices are necessary to ensure an effective
Bank Secrecy posture and to minimize the risks of
unnecessary exposure.
65Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Internal Controls and Systems
- Frontier bank uses an extensive set of automated
reporting and identifying mechanisms to help
capture and analyze data relevant to the
monitoring of large currency transactions. Other
management reports are utilized to monitor for
structuring, kiting, money laundering, or other
such financial crimes. These are also used to
test the accuracy and integrity of the data and
system of internal controls. - These systems and reports, however, represent
only to enhance the primary line of defense the
vigilance of our employees. Firsthand knowledge
and customer contact are the best ways to assure
that the Bank has not been used as a conduit for
illegal activity. By observing multiple
transactions, multiple account openings, or a
combination of seemingly unrelated transactions
or behaviors, the employee is usually in the best
position to ask about the nature of the activity,
and to determine whether it is reasonable and
commensurate with the nature of the customers
business.
66Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Designated BSA Officer
- Frontier Bank has established a Regulatory
Compliance function to oversee and coordinate the
various aspects of the Banks compliance program.
The Banks Compliance Officer is also appointed
by the Board of Directors as BSA Officer. By
regulation, the BSA Officer is a senior official
of the Bank and is in a position to influence
bank policy. The BSA Officer regularly reports
to management and the Board, as well s to the
appropriate standing committees for Compliance
and BSA matters. Although employees are
encouraged to bring suspicious activity or
general questions to the attention of their
immediate supervisor, each employee has direct
access to the BSA Officer should the need arise.
The responsibility for overseeing the BSA Program
is that of the BSA Officer, but the direct and
ultimate responsibility for full compliance with
the regulations and bank policy is that of each
employee.
67Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Independent Testing
- To preserve the integrity of the process and of
the components of the BSA Program, and audit
should be performed at least annually by the
Banks Internal Auditor. This involves testing
various transactions, the adequacy of internal
controls and management reports, and reviews of
bank practices against established (and
Board-approved) policy, protocol, and procedures.
Recommendations may be warranted depending on
the findings and the severity of the exposure to
risk. -
68Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - What is Expected of Banks and Bankers
- In addition to the program elements required by
law, banks are expected to develop and maintain a
strong commitment to its bank Secrecy and
Anti-Money Laundering efforts. This includes
adopting policies and practices to know its
customer, refusing to do business with those
customers who are reluctant to provide
information about their business, and diligently
responding to possible indications of suspicious
or suspected criminal activity. Regulators
encourage all banks to adopt policies and
procedures consistent with the regulatory
principles. Among others, these principles
include knowing the customer, identity
verification, cooperating with law enforcement,
ascribing to the highest ethical standards, and
communicating an awareness of related
developments to its employees. -
69Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Suspicious Activity Reporting
- In accordance with regulations calling for
mandatory reporting of suspicious or suspected
criminal activity, employees should report all
suspicious activity or transactions in a series
of financial activities to their supervisor
immediately. This information is then reported
to the Compliance and/or Security Officer, who in
turn will investigate or research the allegation.
If appropriate, the BSA Officer will file a
Suspicious Activity Report (SAR), and maintain
records as appropriate. Under no circumstance
may any employee ever notify any subject of a SAR
(even a suspected SAR) as to the existence of a
suspicious activity report or internal
maintenance of a file relating to a SAR. - Information Reporting, Record-keeping and
Retrieval - A bank has an obligation to maintain systems
which are capable of fulfilling the requirements
of BSA and related regulations. Both manual and
automated means can be used to capture and
report, as well as maintain and retrieve records
of this information as required by law. BSA and
related regulations have specific retention
requirements for maintaining specific documents.
70Know Your Customer
71Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Know Your Customer
- The basis for recognizing and responding to the
possibility of suspicious or suspected illegal
activity is in knowing the customer. This
extends to knowing the types of business the
customer is in, the nature of the expected
financial transactions, patterns to the account
relationship, and when the tradition relationship
has taken a new turn. Without invading anyones
right to financial privacy, the Bank expects that
all employees be aware of and generally familiar
with the behaviors and patterns of customers
routine activity, for the protection of the
customer as well as the Bank. - Knowing the customer extends beyond the opening
account stage, and usually involves an
appreciation for what type of account
relationship to expect. This helps to provide
appropriate levels of customer service,
anticipate the customers need, and ensure the
delivery of high quality customer service. - Every employee should be familiar with his or
her responsibilities in connection with KYC.
72Customer Identification Program (CIP)
73Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Customer Identification Program (CIP)
- The purpose of the USA PATRIOT Act is to enhance
the Countrys ability to protect and defend
itself against threats of international
terrorism. -
- Section 326 of the Act and accompanying
implementing regulations require banks to
establish and maintain a written Customer
Identification Program (CIP) as a part of the
Bank Secrecy Act (BSA) Program. The CIP must - Enable the Bank to form a reasonable belief that
it knows the true identity of its customers. - Be based upon relevant risks, including the
Banks - Size
- Location
- Type of business or customer base
- Type of accounts offered
- Various methods used to open accounts
- Type of identifying information available to
the Bank
74Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - Policies and Procedures
- Policies and Procedures for compliance with
Section 326 of the USA Patriot Act and CIP are to
include - Establish identity verification methods for any
person seeking to open an account - Establish record retention for information used
to verify an individuals identity, including
name, address and other identification - Establish procedures for determining if a
customer appears on any government lists - Written or oral customer disclosure notice
requirement
75Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - CIP Applicability
- The CIP should be applied to the following
individuals/entities - All persons (including individuals, corporations,
partnerships, associations, trusts, estates,
organizations and all other entities cognizable
as legal personalities) that open a new account - Any individual who opens a new account for
- A person who lacks legal capacity, such as a
minor - Any entity that is not a legal person, such as a
civic club - The CIP is not applicable to the following
- Financial institutions regulated by a Federal
functional regulator or a bank regulated by a
state bank regulator - Governmental agencies, instrumentalities and
publicly traded companies - Any existing FB customer seeking to establish a
new account provided there is reasonable belief
that identity of the person is know.
76Regulations that Require Annual Training
- Bank Secrecy Act and Anti-Money Laundering
Program (BSA) - CIP Procedures
- CIP procedures should include
- A system of internal policies, procedures, and
controls for verification of the identity of each
customer to the extent reasonable and practicable
under the circumstances of the banks operations. - Designation of a BSA Officer and/or Assistant BSA
Officer responsible for overseeing compliance
with the CIP. - Ongoing employee training program that includes
CIP. - An independent audit function to test the CIP
Program. - Notice to Customers
- In addition to the CIP, Section 326 of the USA
Patriot Act requires that notice be available to
consumers informing them of their duty to comply
with the new identification procedures. The
notice may be made available to consumers by - A lobby poster or any other form of written or
oral notice - An electronic notice for account openings that do
not occur face-to-face, such as over the Internet
77OFAC Penalties
78Regulations that Require Annual Training
- Office of Foreign Asset Control (OFAC)
- The U.S. engages in practices that occasionally
require that it protect the interests of its
citizens and related national interests. The
U.S. uses economic sanctions to further its
interests or comply with the resolutions of the
United Nations. These sanctions include trade
embargoes, control over blocked assets, and other
commercial and financial restrictions. In
addition, there are listings of suspected
terrorists, narco-terrorists, and
specially-designated national (SDN) that
require banks to monitor regularly. - OFAC is the agency of the U.S. that oversees and
administers the series of laws and regulations
that impose these economic sanctions. OFAC is
responsible for putting together, developing, and
administering the sanctions, and banking
regulatory and supervisory agencies are
responsible for ensuring bank compliance with the
various regulations. - For this reason, most banks have developed a
program for monitoring and responding to OFAC
responsibilities, and for maintaining systems and
records to demonstrate its compliance efforts.
What is required is that banks identify any
person or property listed by OFAC in connection
with one of the U.S. sanctions laws. -
79Regulations that Require Annual Training
- Office of Foreign Asset Control (OFAC) (cont)
- Any transaction involving such a match must be
viewed to determine whether the transaction/fund
transfer must be blocked or rejected. Failure to
do so could subject the bank to significant
monetary and criminal fines and penalties. - The bank uses an automated system to identify
possible customer or property that matches those
maintained on the lists provided by OFAC. The
system is downloaded regularly from the OFAC
listings, and filters are used to scan for
matches. OFAC is contacted with any possible
matches, and procedures are established to comply
with appropriate actions. - Employees should contact the Compliance
Department for approval before continuing with
any type of transaction if an OFAC hit arises
while performing the transaction. Customers are
not to be informed unless instructed otherwise by
the Compliance Department. - All employees should be familiar with the OFAC
SDN List located on the OFAC website at
www.ofac.gov for situations when the computer
system is down.
80Security Manual
81Regulations that Require Annual Training
- Bank Protection Act and Bank Security
- Regulation H Regulation P FDIC Part 326
- The banking industry has long been expected to
maintain systems and procedures to protect
against robberies, burglaries, and larcenies.
This expectation has been expressed in statutory
and regulatory terms, calling for a formal
program of bank security along with the
appointment of an officer or senior official to
oversee this program. - For many years, the regulations imposed a strict
set of minimum standards, calling for very
specific criteria, such as vault thickness,
steel-plated reinforcement, cameras and lighting.
This was eventually changed to require that
banks adopt appropriate security procedures to
discourage robberies, burglaries, and larcenies
and to assist in identifying apprehending persons
who commit such acts. - Todays bank security program takes into account
a variety of risks to the bank, extending beyond
the traditional robberies, burglaries, and
larcenies. Risks from physical as well as
information-security threats are equally
important in todays security program. Risks
from check fraud, kiting, money laundering and
similar white collar crimes are equally
threatening. Threats from within as well as
outside are of concern.
82Regulations that Require Annual Training
- Bank Protection Act and Bank Security
- Regulation H Regulation P FDIC Part 326
- Regulation P FDIC Part 326 sets minimum
standards for a security program state-chartered
member banks must establish to discourage
robberies, burglaries, and larcenies and to
assist in identifying apprehending persons who
commit such acts. - A bank must appoint a Security Officer to
develop and administer a Security Program, which
must be in writing and approved and ratified
annually by the banks board of directors. The
Program must include procedures for the
following - Opening closing
- Safekeeping cash and other valuables
- Identify possible criminals
- Preserve evidence (cameras, dye-packs)
- Employee training
- Periodic testing of security devices, including
lighting, locks, and alarms.
83Protecting Customers Information
84Regulations that Require Annual Training
- Safeguarding Customer Information
- In response to consumer concerns about the
security and privacy of financial information
during a time when electronic banking was growing
rapidly, Congress enacted the Gramm-Leach-Bliley
Act in November of 1999. In part, this law
required that financial institutions must ensure
the security and confidentiality of customer
records, and information, protect against any
anticipated threats or hazards to the security or
integrity of such records, and protect against
unauthorized access to or use of such records or
information that would result in substantial harm
or inconvenience to any customer. The law also
required that bank regulators establish standards
for depository institutions to develop systems
and controls to implement the requirements of the
law. The agencies issued guidelines in February
of 2001. - The guidelines require a written security
program with internal controls, monitoring, and
reporting to the board of directors. July 1,
2002 was the mandatory compliance date.
85Regulations that Require Annual Training
- Safeguarding Customer Informa