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Bank Name

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Title: Bank Name


1
Bank Name Logo
  • Employee Compliance Orientation
  • Revised 1/2005

2
Bank Name Logo
  • Welcome to Bank Name. As you get used to your
    new surroundings and try to absorb or remember
    everything youre given in your first few days,
    please take a moment to look over this material.
    It contains some very important and sometimes
    critical information that will help you do your
    job better, and avoid regulatory problems.
  • Think of Bank Name as a business. Unlike a
    retailer who sells shoes, tires, or groceries,
    Bank Name doesnt offer goods for sale.
  • What does Bank Name provide? In a word
    TRUST. Bank Name sells money, offers
    integrity, and is a for-profit business that
    depends on customer confidence and the quality
    delivery of its products and services.
  • Thats where you come in. The way Bank Name
    operates says a lot about the way it prospers.
    Safe, sound, and prudent banking is not just the
    norm at Bank Name its the standard by which
    we operate, and by which we set our expectations.
    One of the underlying principles of this
    philosophy is that Bank Name is committed to the
    spirit and letter of the law and implementing
    regulations. It means complying with the most
    minute, tedious and technical detail as well as
    with the more substantive requirements and
    restrictions.
  • Banking is one of the most highly regulated
    industries in the country, and often challenges
    us to remember the goals of our commitment to
    compliance. But if it means preserving the
    customers rights, preventing illegal acts such
    as discrimination or criminal activities, and
    supporting the integrity of the customer
    relationship, then compliance is more than just
    abiding by banking rules. It involves meeting
    our challenges with the delivery of superior
    products, with unsurpassed quality, customer
    service, and in a manner that maximizes
    shareholder value.
  • Several elements of Banks Name Compliance
    Program are summarized in this training session.
    Please feel free to ask your supervisor about
    additional questions.

3
Sit Back, Relax, Enjoy
4
Training to Include
  • Basic regulatory introduction
  • Highlights from regulations that require annual
    training
  • Internal policies to maintain regulatory
    compliance
  • Overview of the internet based training program

5
Whats in It for Me?
  • Knowledge
  • Is Power
  • Is an Investment
  • Can Lead to Advancement
  • Builds Self-Confidence
  • Stays with You

6
Compliance Defined
  • Fulfillment (n)
  • Observance
  • Conformity
  • Disobedience (antonym)
  • Obedience (n)
  • Acquiescence
  • Agreement
  • Falling in line
  • Submission
  • Resistance (antonym)

7
What Is Compliance?
  • Compliance is
  • Doing it right the first time
  • Attempting to adhere to internal policies and
    procedures
  • Maintaining a standard that is in accordance with
    the laws and regulations

8
Lets Get Started
9
Basic Regulatory Introduction
  • Laws Regulations
  • Much of what banks do on a daily basis is
    dictated by various laws and regulations imposed
    by federal and state authorities. These rules
    change with some regularity, and are in place for
    a variety of reasons consumer protection,
    fairness and equal treatment, law enforcement
    needs, or routine reporting of vital bank
    specific or industry related information.
  • The following sections highlight a few of the
    compliance and community related issues that need
    to be understood in order to optimize your
    performance.

10
Deposit Laws Regulations
11
Basic Regulatory Introduction
  • Deposit Regulations
  • Regulation D Reserve Requirements
  • Regulation D imposes uniform reserve
    requirements on all depository institutions with
    transaction accounts or non-personal time
    deposits defines deposits and requires reports
    of deposits. It also provides guidance on NOW
    account eligibility, MMDA and savings account
    transfer restrictions, and early withdrawal
    penalties.
  • Regulation E Electronic Funds Transfers
  • Regulation E establishes rights, liabilities,
    and responsibilities of parties in electronic
    funds transfers and protects consumers using EFT
    systems.
  • Regulation J Check Collection and Funds
    Transfers
  • Regulation J establishes procedures, duties, and
    responsibilities among Federal Reserve Banks and
    (1) the senders and payers of checks and other
    items, and (2) the senders and recipients of wire
    transfers of funds.

12
Basic Regulatory Introduction
  • Deposit Regulations (cont)
  • Regulation Q Interest on Deposits
  • Regulation Q provides guidelines and
    restrictions relating to interest on deposits and
    advertising.
  • Regulation CC Funds Availability Collection
    of Checks
  • Regulation CC implements the Expedited Funds
    Availability Act (EFA). Contains rules regarding
    the duty of banks to make funds deposited into
    accounts available for withdrawal, including
    availability schedules plus rules regarding
    exceptions to the schedules, disclosure of funds
    availability policies, payment of interest, and
    liability. Also contains rules to expedite the
    collection and return of checks by banks,
    including the direct return of checks, the manner
    in which the paying bank and returning banks must
    return checks to the depositary bank,
    notification of nonpayment by the paying bank,
    endorsement and presentment of checks, same-day
    settlement for certain checks, and other matters.

13
Basic Regulatory Introduction
  • Deposit Regulations (cont.)
  • Regulation DD Truth in Savings
  • Regulation DD requires banks to fully and
    accurately disclose the terms of deposit accounts
    to consumers and to be completely truthful in its
    disclosures, calculations, and advertising/promoti
    on to enable consumers to make informed decisions
    about deposit accounts at depository
    institutions.
  • Federal Deposit Insurance
  • FDIC regulations for deposit insurance contain
    complex rules on insurance coverage limitations
    based on amounts on deposit in a single financial
    institution, and the ownership structure of those
    accounts.

14
Basic Regulatory IntroductionDeposit Regulations
(cont.)
  • Check 21
  • Check 21 was designed to foster innovation in the
    payments system and to enhance its efficiency by
    reducing some of the legal impediments to check
    truncation.
  • Affects ALL institutions.
  • Applies to money orders, controlled
    disbursements, and all government checks,
    including treasury checks and state warrants.
  • Applies to ALL checks, with the exception of
    foreign checks.
  • Check 21 will not affect the collection process
    (items sent for collection).
  • Does not apply to Savings Bonds.

15
Basic Regulatory IntroductionDeposit Regulations
(cont.)
  • Check 21
  • Check 21 creates a new legal concept called the
    substitute check. It allows banks to convert
    paper checks into digital images and then back
    into paper substitute checks. The images will
    travel through the clearing system
    electronically, greatly reducing the time and
    expense of check clearing.
  • Banks, as well as their customers, are required
    to accept substitute checks.
  • There is no opt-out for consumers and/or banks.
  • While all types of customers may receive
    substitute checks, it is consumers who get the
    greatest protections.
  • They are entitled to written disclosures that
    explain their rights.
  • Their rights include expedited recredit if they
    incur a loss due to a substitute check and make a
    timely claim.
  • A consumer is a natural person, someone like you.
    A consumer account is an account held by a
    natural person for personal, family or household
    use.
  • Please ask your supervisor for further details on
    how Check 21 currently affects your specific job
    function.

16
Lending Laws Regulations
17
Basic Regulatory Introduction
  • Lending Regulations
  • Regulation M
  • Regulation M implements the consumer leasing
    provisions of the Truth in lending Act.
  • Regulation O Loans to Executive Officers of
    Member Banks
  • Regulation O places restrictions on credit
    extended by a member bank to insiders which
    includes executive officers, directors, and
    principal shareholders and their related
    interests. Further, the regulation imposes
    reporting requirements relating to credit
    extended by a correspondent bank to a member
    banks executive officers and principal
    shareholders and their related interests.
  • Regulation T
  • Regulation T regulates extensions of credit by
    brokers and dealers. It imposes, among other
    obligations, initial margin requirements and
    payment rules on certain securities transactions.

18
Basic Regulatory Introduction
  • Lending Regulations (cont.)
  • Regulation U
  • Regulation U imposes credit restrictions upon
    persons other than brokers or dealers that extend
    credit for the purpose of buying or carrying
    margin stock if the credit is secured directly or
    indirectly by margin stock.
  • Regulation Z Truth in Lending
  • Regulation Z was designed to help consumers
    comparison shop for credit by requiring uniform
    methods of computing the cost of consumer credit,
    disclosure of credit terms, and procedures for
    resolving errors on certain credit accounts. The
    regulation gives consumers the right to cancel
    certain credit transactions that involve a lien
    on a consumers principal dwelling, regulates
    certain credit card practices, and provides a
    means for fair and timely resolution of credit
    billing disputes. The regulation requires a
    maximum interest rate to be stated in
    variable-rate contracts secured by the consumers
    dwelling. It also imposes limitations on certain
    home equity and mortgages.

19
Basic Regulatory Introduction
  • Lending Regulations (cont.)
  • Flood Disaster Protection Act
  • The Flood Disaster Protection Act establishes a
    process the federal and local governments to
    identify flood prone areas and provide flood
    hazard insurance for properties located in those
    areas. Lenders are required to determine, before
    making a loan, whether the property is located in
    a flood zone and notify the applicant of any need
    to purchase flood insurance. The lender also
    must ensure that flood insurance is maintained
    during the life of the loan.
  • Lending Limits
  • Limits are placed on the total amount that can
    be loaned to a single borrower. The act provides
    a formula for calculating the limit.

20
Basic Regulatory Introduction
  • Lending Regulations (cont)
  • Real Estate Procedures Act (RESPA) -- HUDs Reg X
  • RESPA sets forth rules and procedures for
    pertinent and timely disclosures pertaining to
    the real estate settlement process. It also
    protects against illegal kickbacks and abusive
    practices and places limits on loan servicing and
    the use of escrow accounts.
  • Servicemembers Civil Relief Act (SCRA)
    --(amends/rewrites the Soldiers' and Sailors'
    Civil Relief Act of 1940)
  • The purposes of this Act are-- (1) to provide
    for, strengthen, and expedite the national
    defense through protection extended by this Act
    to servicemembers of the United States to enable
    such persons to devote their entire energy to
    the defense needs of the Nation and
  • (2) to provide for the temporary suspension of
    judicial and administrative p proceedings and
    transactions that may adversely affect the civil
    rights of servicemembers during their military
    service.

21
Basic Regulatory IntroductionLending Regulations
(cont)
  • Fair and Accurate Credit Transactions Act of 2003
    (FACT Act)
  • The FACT Act was implemented to provide an
    extensive revision to the Fair Credit Reporting
    Act (FCRA).
  • The primary purpose of the FCRA is to regulate
    the consumer reporting industry to ensure fair,
    timely, and accurate reporting of credit
    information.

22
Basic Regulatory IntroductionLending Regulations
(cont)
  • Fair and Accurate Credit Transactions Act of 2003
    (FACT Act)
  • The seven key provisions of the FCRA address the
    following
  • The nature and extent of information that
    consumer credit report may contain.
  • The duties of financial institutions or other
    parties that furnish in formation to a consumer
    reporting agency (CRA).
  • The duties of financial institutions other
    parties to provide notice of action taken to
    consumers in connection with the use of a
    consumer credit report.
  • The procedures that a CRA must follow should a
    consumer dispute the accuracy of information in a
    consumer credit report.
  • The activities that involve the use of consumer
    credit reports for credit or insurance
    transactions that are not initiated by a
    consumer.
  • The exchange of information among affiliated
    institutions.
  • The form of content of the summary of a
    consumers rights that a CRA must provide to a
    consumer when the CRA provides the consumer with
    information in the consumers credit file.

23
Basic Regulatory IntroductionLending Regulations
(cont)
  • Fair and Accurate Credit Transactions Act of 2003
    (FACT Act)
  • The new preemptive provisions of the FACT Act
    cover the following
  • Expanded obligations of financial institutions
    that furnish credit information to CRAs.
  • Notification to consumers of reports of negative
    information.
  • Risk-based credit pricing programs.
  • Marketing solicitations that involve information
    from an affiliate.
  • Prevention of identity theft.
  • Other provisions, including the availability of
    free credit reports and disclosures of credit
    scores to consumers.s
  • Reference the FACT Act Policy the Identity
    Theft Policy for additional information.
  • Please check with your supervisor for further
    details on how the FACT Act may affect your
    current job function.

24
Community Reinvestment Act (CRA)
25
Basic Regulatory Introduction
  • The Community Reinvestment Act (CRA)
  • Each federal bank regulatory agency has issued
    regulations to implement the Community
    Reinvestment Act. Every commercial bank and
    thrift in the U.S. is expected to have policies
    and practices in place to assure that it is
    lending and investing in such a way as to help
    meet the credit needs of its local communities.
    Each institution will be examined periodically,
    and its performance measured against a series of
    test criteria. The examination will be
    determined by the size and type of institution.
  • Regulation BB Community Reinvestment (CRA)
  • Each federal bank regulatory agency has issued
    regulations to implement the Community
    Reinvestment Act and are designed to encourage
    banks to help meet credit needs of their
    communities.

26
Equality
27
Basic Regulatory Introduction
  • Fair Lending and Equal Treatment
  • The laws and regulations relating to fair
    lending provide a foundation for fair and equal
    treatment of ALL creditworthy applicants,
    regardless of various physical or ingenuous
    characteristics. There is no single regulation,
    rather a series of regulations and statues that
    comprise fair lending.
  • Regulation B
  • Regulation B prohibits creditor practices that
    discriminate on the basis of race, color,
    religion, national origin, sex, marital status,
    or age (provided the applicant has the capacity
    to contract) to the fact that all or part of the
    applicants income derives from a public
    assistance program or to the fact that the
    applicant has in good faith exercised any right
    under the Consumer Credit Protection Act. The
    regulation also requires creditors to notify
    applicants of action taken on their applications
    to report credit history in the names of both
    spouses on an account to retain records of
    credit applications to collect information about
    the applicants race and other personal
    characteristics in applications for certain
    dwelling-related loans and to provide applicants
    with copies of appraisal reports used in
    connection with credit transactions.

28
Basic Regulatory Introduction
  • Fair Lending and Equal Treatment (cont)
  • Regulation C Home Mortgage Disclosure (HMDA)
  • Regulation C requires certain mortgage lenders
    to disclose data regarding their home loan
    related lending patterns. The information is
    intended to provide the public with loan data
    that can be used to help determine whether
    financial institutions are serving the housing
    needs of their communities to assist public
    officials in distributing public-sector
    investments so as to attract private investment
    to areas where it is needed and to assist in
    identifying possible discriminatory lending
    patterns and enforcing anti-discrimination
    statues. The gathering of the information
    requires certain lenders to compete Loan
    Application Registers (LAR) to track home
    purchase loans, home improvement loans and
    refinancing.
  • Regulation V
  • Regulation V implements portions of the Fair
    Credit Reporting Act (FCRA). Includes model
    notices that can be used to notify customers
    either before or immediately following the
    delivery of negative information.

29
Basic Regulatory Introduction
  • Fair Lending and Equal Treatment (cont)
  • Regulation AA Unfair Consumer Credit Practices
  • Regulation AA establishes consumer complaint
    procedures and defines unfair or deceptive acts
    or practices of banks in connection with
    extensions of credit to consumers. Prohibits
    certain practices, such as taking a non-purchase
    money security interest in household goods.
  • Americans with Disabilities Act (ADA)
  • The ADA prohibits discrimination against
    individuals with disabilities and requires banks
    to take affirmative steps to ensure that
    individuals with disabilities have access to bank
    products and services, as well as to bank
    employment opportunities.
  • Fair Credit Reporting Act (FCRA)
  • FCRA establishes rules and procedures for
    obtaining and using information about a consumer.
    The law requires a bank to provide a notice if
    it denies credit because of information obtained
    in the applicants credit report.

30
Basic Regulatory Introduction
  • Fair Lending and Equal Treatment (cont)
  • Fair Debt Collection Practices Act (FDCPA)
  • FDCPA, passed to ban abusive practices by debt
    collectors. The law contains limitations on the
    time, frequency, and content of permissible
    communication with the debtor.
  • Fair Housing Act
  • The Fair Housing Act prohibits discrimination on
    the basis of race, color, religion, handicap,
    familial status, or national origin, in any
    aspect of a housing transaction, including sale,
    rental, and financing.

31
Bank Secrecy Act
32
Basic Regulatory Introduction
  • Money Laundering and Anti-Money Laundering
  • Bank Secrecy Act (BSA) and Anti-Money Laundering
    Program
  • The existence of money laundering to advance the
    presence and profits of illicit activities has
    long been a concern in banking.
  • In 1986, Congress created the Money Laundering
    Control Act, which strengthened the tools used by
    law enforcement, created the federal crimes of
    money laundering, and mandated that banks adopt a
    program of Bank Secrecy Compliance.
  • In 1992, additional legislation prompted the
    expectation of an effective anti-money laundering
    component to these bank programs, as now
    reflected in the examination guidelines used by
    federal banking agencies.
  • BSA also includes Know Your Customer which is
    the basis for recognizing and responding to the
    possibility of suspicious or suspected illegal
    activity.
  • Along with the passage of the USA Patriot Act,
    BSA was expanded to include a Customer
    Identification Program (CIP) that is inclusive in
    the BSA Program.

33
Security
34
Basic Regulatory Introduction
  • Bank Protection Act and Bank Security
  • The banking industry has long been expected to
    maintain systems and procedures to protect
    against robberies, burglaries, and larcenies.
    This expectation has been expressed in statutory
    and regulatory terms.
  • Regulation H (formally Regulation P) -- Bank
    Protection Act and Security Standards
  • Regulation P sets minimum standards for a
    security program state-charted member banks must
    establish to discourage robberies, burglaries,
    and larcenies and to assist in identifying
    apprehending persons who commit such acts.

35
Privacy Protecting Customer Information
36
Basic Regulatory Introduction
  • Customer Privacy
  • Right To Financial Privacy
  • The Right to Financial Privacy Act restricts the
    federal governments access to a bank customers
    financial records and activities.
  • Note This is different than Regulation P
    Privacy of Consumer Financial Information created
    from the passage of the Gram Leach Bliley Act
    (GLBA).
  • Regulation P Privacy of Consumer Financial
    Information
  • Regulation P, Privacy, was created from the
    passage Graham-Leach-Bliley Act (GLBA). Privacy
    requires a financial institution to provide
    notice to customers about its privacy policies
    and practices describes the conditions under
    which a financial institution may disclose
    nonpublic personal information about consumers to
    nonaffiliated third parties and provides a
    method for consumers to prevent a financial
    institution from disclosing that information to
    most nonaffiliated third parties by "opting out"
    of that disclosure.

37
Basic Regulatory Introduction
  • Customer Privacy (cont)
  • Safeguarding Customer Information
  • The Interagency Guidelines Establishing
    Standards for Safeguarding Customer Information
    (Guidelines) set forth standards pursuant to
    sections 501 and 505 of the Gramm-Leach-Bliley
    Act (GLBA). The Guidelines apply to customer
    information maintained by or on behalf of state
    member banks and bank holding companies and their
    non-bank subsidiaries, except for brokers,
    dealers, persons providing insurance, investment
    companies, and investment advisors. These
    Guidelines also apply to customer information
    maintained by or on behalf of Edge corporations,
    and uninsured state-licensed branches or agencies
    of foreign banks.
  • The Guidelines require each institution to
    implement a written information security program
    that includes administrative, technical, and
    physical safeguards appropriate to the size and
    complexity of the bank and the nature and scope
    of its activities. The program should be
    designed to ensure the security and
    confidentiality of customer information, protect
    against unanticipated threats or hazards to the
    security or integrity of such information, and
    protect against unauthorized access to or use of
    such information that could result in substantial
    harm or inconvenience to any customer. Each
    institution must assess risks to customer
    information and implement appropriate policies,
    procedures, training, and testing to manage and
    control these risks. Institutions must also
    report annually to the board of directors or a
    committee of the board of directors.

38
OFAC the SDN List
39
Basic Regulatory Introduction
  • International Sanctions
  • Office of Foreign Asset Control (OFAC)
  • OFAC is the agency that administers and enforces
    the laws of the U.S. pertaining to international
    sanctions and related activities.

40
BSA, CTRs, SARs
41
Basic Regulatory Introduction
  • Information Reporting Requirements
  • Bank Secrecy Act (BSA)/Money Laundering/Large
    Currency Transaction Reporting
  • BSA is a public purpose statute, which uses
    banks and other entities to report large currency
    transactions to the IRS to facilitate the
    identification and investigation of criminal
    money laundering activities.
  • The act calls for the monitoring and recording
    of cash transactions in excess of 3,000 for the
    sale of monetary instruments or the aggregate
    cash transactions of 10,000 in any given day.
    Detailed information about customers conducting
    transactions exceeding 10,000 must be reported
    to the IRS on a Currency Transaction Report
    (CTR).
  • The regulation also specifies the circumstances
    under which the deposits of certain customers may
    be exempted from the reporting requirement, and
    specifies what type of customer may never be
    exempted.

42
Basic Regulatory Introduction
  • Information Reporting Requirements (cont)
  • IRS Information Reporting Lending and Deposits
    Backup Withholding Mortgage Interest Reporting
    Foreclosed/Abandoned Property Reporting
  • Financial institutions are required to report
    certain information to the customer and to the
    IRS on an annual basis. Major reportable items
    include interest paid to the depositor, mortgage
    interest paid by the customer, and miscellaneous
    payments exceeding 600.
  • The bank must obtain a tax ID number on a W-9,
    or a comparable certification, whenever an
    interest bearing account is opened or when a
    reportable transaction, such as cashing a savings
    bond, is processed. For certain taxpayers
    identified by the IRS, the bank must undertake
    backup withholding.

43
Basic Regulatory Introduction
  • Information Reporting Requirements (cont)
  • Notice of Branch Closure
  • Financial institutions must adopt policies on
    branch closings, and give advance notice to their
    regulator of intent to close a branch office.
    The advance notice should include a detailed
    analysis of the reasons for closing the branch.
  • In addition, banks must mail a notice to the
    customers of the branch at least 90 days before
    closing, and post a notice in the branch at least
    30 days before closing.

44
Additional Laws Regulations
45
Basic Regulatory Introduction
  • Various Laws Regulations
  • Regulation A
  • Regulation A relates to extensions of credit by
    Federal Reserve Banks to depository institutions
    and others. It establishes rules under which
    Federal Reserve Banks may extend credit to
    depository institutions and others.
  • Regulation F
  • Regulation F is designed to limit the risks
    that the failure of a depository institution
    would pose to other insured depository
    institutions. Provides requirements relating to
    interbank liabilities.
  • Regulation G
  • Regulation G provides disclosure and reporting
    of CRA-Related Agreements.

46
Basic Regulatory Introduction
  • Various Laws Regulations (cont)
  • Regulation H
  • Regulation H provides guidance on a variety of
    matters relating to state-chartered member banks,
    from real estate lending standards to standards
    for safety and soundness.
  • Regulation I
  • Regulation I implements the provisions of the
    Federal Reserve Act relating to the issuance and
    cancellation of Federal Reserve Bank stock upon
    becoming or ceasing to be a member bank, or upon
    changes in the capital and surplus of a member
    bank, of the Federal Reserve System.
  • Regulation K
  • Regulation K sets out rules governing the
    international and foreign activities of U.S.
    banking organizations, including procedures for
    establishing foreign branches and Edge
    corporations to engage in international banking
    and for investments in foreign organizations.

47
Basic Regulatory Introduction
  • Various Laws Regulations (cont)
  • Regulation L
  • Regulation L implements the Depository
    Institution Management Interlocks Act to foster
    competition by generally prohibiting a management
    official from serving two nonaffiliated
    depository organizations in situations where the
    management interlock likely would have an
    anticompetitive effect.
  • Regulation N
  • Regulation N governs relationships and
    transactions between Federal Reserve banks and
    foreign banks or bankers or groups of foreign
    banks, or bankers, or a foreign State.
  • Regulation R
  • Regulation R was repealed effective December 6,
    1996. It dealt with interlocking relationships
    between securities dealers and banks.

48
Basic Regulatory Introduction
  • Various Laws Regulations (cont)
  • Regulation S
  • Regulation S establishes the rates and
    conditions for reimbursement of reasonably
    necessary costs directly incurred by financial
    institutions in assembling or providing customer
    financial records to a government authority
    pursuant to the Right to Financial Privacy Act.
  • Regulation W
  • Regulation W implements Sections 23A and 23B of
    the Federal Reserve Act which govern most
    transactions between banks and their affiliates.
    The term banks includes all national banks, as
    well as insured state member and nonmember banks
    and, for certain purposes, US branches and
    agencies of foreign banks.
  • Regulation Y
  • Regulation Y regulates the acquisition of
    control of banks by companies and individuals
    defines and regulates the non-banking activities
    in which bank holding companies and foreign
    banking organizations with United States
    operations may engage and sets forth the
    procedures for securing approval for these
    transactions and activities.

49
Basic Regulatory Introduction
  • Various Laws Regulations (cont)
  • Consumer Protections for Depository Institution
    Sales of Insurance
  • The Gramm-Leach-Bliley Act (GLBA), Section 305,
    requires the Agencies jointly to prescribe and
    publish consumer protection regulations that
    apply to retail sales practices, solicitations,
    advertising, or offers of insurance products by
    depository institutions or persons engaged in
    these activities at an office of the institution
    or on behalf of the institution. It directs the
    Agencies to include specific provisions relating
    to sales practices, disclosures, and advertising,
    the physical separation of banking and
    non-banking activities, and domestic violence
    discrimination.

50
Basic Regulatory Introduction
  • State Laws
  • Alabama Consumer Credit Act (Mini-Code)
  • The apparent purpose of the Mini-Code was to
    provide Alabama with its first comprehensive
    consumer protection legislation. The Mini-Code
    regulated many aspects of consumer transactions
    including loans, credit sales and leases. It
    provided for a new system of interest rates for
    both open and closed-end loans. It provided many
    restrictions on lenders and credit sellers, and
    protective measures for consumer borrowers and
    purchasers. Rev. 1997
  • Alabama Small Loan Act

51
Basic Regulatory Introduction
  • State Laws
  • Uniform Commercial Code
  • The UCC underlying purposes is to simplify,
    clarify, and modernize the law governing
    commercial transactions. And to make uniform the
    law among the various jurisdictions. Sections of
    the Code are as follows
  • Article 1 General construction and Subject
    Matter
  • Article 3 Negotiable Instruments
  • Article 4 Bank Deposits and Collections
  • Article 4A Funds Transfer
  • Article 8 Investment Securities
  • Article 9 Secured Transactions Sales of
    Accounts and Chattel Paper
  • Article 15 Uniform Electronic Transactions Act

52
More Changes
53
Upcoming Changes
  • New Upcoming Laws /or Regulations
  • None thus far
  • Potential Revisions to Laws /or Regulations
  • Expedited Funds Availability Act (Regulation CC)
  • Check 21 was effective October 28, 2004 but
    will continue to bring about new changes
  • Fair and Accurate Credit Transactions Act of 2003
    (FACT Act) was effective December 1, 2004 but
    will continue to bring about new changes

54
To Make Us Stronger Better
55
Regulations that Require Annual Training
  • Fair Lending and Equal Treatment
  • The interagency examination council (FFIEC) has
    issued and subscribes to a general policy
    statement of what is expected of banks and other
    financial institutions relating to fair lending
    practices. Among these expectations are fair and
    equal treatment of all prospective customers and
    the avoidance of unequal or disparate treatment.
    Also called for are expectations of equal
    outcomes or results of lending practices and
    policies, including but not limited to
  • Underwriting policies
  • Targeted advertising and promotions
  • Lender/underwriter hiring practices
  • Guarding against even subtle forms of illegal
    discrimination, such as inadvertently
    discouraging applicants or developing products or
    services that may have the unintended effect of
    discriminating on an illegal basis.
  • The laws and regulations pertaining to
    fairlending and equal treatment provide for
    technical as well as substantive compliance
    requirements. In some cases, even a technical
    omission may warrant mention in the CRA Public
    Evaluation report. If so, it will reflect a
    violation of fair lending laws, a distinction
    that no bank wants to receive.

56
Regulations that Require Annual Training
  • Fair Lending and Equal Treatment (cont)
  • Laws associated with fair lending include
    Regulation BB the Community Reinvestment Act,
    Regulation B Equal Credit Opportunity Act,
    Regulation C - Home Mortgage Disclosure Act
    (HMDA), the Fair Housing Act, and the Americans
    with Disabilities Act (ADA).

57
BSA, KYC, CIP, FinCEN, OFAC, etc.
58
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Introduction to Bank Secrecy and Money Laundering
    Deterrence
  • The BSA Program should include four fundamental
    components
  • Effective controls to ensure full compliance,
    including timely and accurate reporting and
    record keeping of information required by law.
  • The Continuing support of adequate resources to
    achieve and ensure a satisfactory level of
    compliance. This extends to the appointment of a
    senior official to oversee the BSA compliance
    function, including the maintenance of the BSA
    program, vigilance as to money laundering
    dangers, and oversight over relevant
    policy/procedures issues.
  • Training of appropriate personnel as to Bank
    Secrecy impact points and awareness of money
    laundering deterrence opportunities. The
    training curriculum is developed and implemented
    by bank management, and is sensitive to the
    demands of both compliance as well as
    risk-management. BSA training schedules are
    developed in concert with other bank training
    needs, and are focused on both the technical as
    well as substantive aspects of Bank Secrecy Act
    and Anti-Money Laundering efforts.
  • Independent testing is periodically conducted of
    the banks BSA program and the integrity of its
    related systems and controls. This is performed
    by the banks internal auditors, and augments the
    independent review of currency transaction
    reporting and suspicious transaction activity
    performed continuously by compliance personnel.

59
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Money Laundering/Anti-Money Laundering Detection
    and Prevention Programs
  • Money is laundered in order to conceal
    criminal activity associated with it, and/or to
    finance terrorist activity. It is generally
    driven by criminal activities and enterprises.
    Money Laundering is the act of converting dirty
    money into clean money. Anti-Money Laundering is
    the act of converting clean money into dirty
    deeds.
  • Banks are considered to be the key to deterring
    this type of criminal activity, since access to
    the financial system generally starts with a bank
    transaction. As such, banks are expected to
    recognize this responsibility and to develop
    practices to identify and respond to possible
    money laundering and/or anti-money laundering
    activities. The process usually breaks down into
    three general areas or processes
  • Placement
  • Layering
  • Integration.

60
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • What is Money Laundering?
  • Money Laundering is the converting of money
    gained from Dirty Deeds into Clean Money.
    The motivation is Greed.
  • Dirty Deeds
  • Placement of funds Money is placed into the
    Banking System through deposits, wire transfers,
    or other means, unlawful proceeds into
    traditional financial institutions.
  • Layering Funds are moved from account to
    account, country to country, and/or bank to bank.
    It is separating the proceeds of criminal
    activity from their origin through the use of
    layers of complex financial transactions such as
    converting cash into travelers checks, money
    orders, letters of credit, stocks and bonds, or
    purchasing valuable assets such as art or
    jewelry.
  • Integration The money is placed into the
    economy. Items are bought to sell for profit,
    such as real estate or commercial business. It
    is using an apparently legitimate transaction to
    disguise the illicit proceeds allowing the
    laundered funds to be disbursed back to the
    criminal. Different types of financial
    transactions such as sham loans or false
    import/export invoices are used.
  • Clean Money

61
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • What is Anti-Money Laundering
  • Anti-Money Laundering is the use of legitimate
    funds for illegal activities such as
  • Terrorism. Charities represent all that is good
    about mankind helping others in need. However,
    for the terrorist, charities are a perfect cover
    for collecting money for terrorist acts. It is
    the usage of Clean Money for Dirty Deed. The
    motivation is Destruction.
  • Clean Money
  • Integration The money is placed into the
    banking system.
  • Layering Funds are moved into the economy
    through purchase and/or donation.
  • Placement Money (donation or purchase) is
    placed into other groups (Terrorists).
  • Dirty Deeds
  • Note Employees should request IRS Form 990 for
    any organizational account either preexisting or
    newly established. This form serves as
    verification threat the organization has
    registered appropriately with the government.

62
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • The first 2 elements, Placement and Layering
    represent high risk to the conductor of the
    transactions ( the likelihood of detection by a
    bank or law enforcement official). The
    likelihood of tracing the funds back to the true
    owner is relatively good.
  • The last element, Integration however, is
    relatively risk-free. Once placed in the
    financial system, access to the funds would be
    relatively free from scrutiny and would be
    unencumbered by probing questions from bankers
    and law enforcement. The vigilance of bankers at
    the initiation of these transactions (opening
    accounts, depositing funds, instructing funds to
    be wired, engaging in loan or letter of credit
    activity) is critical to detecting and preventing
    the bank from being used to access the financial
    system.

63
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Role of Bank Employees
  • As bankers, it is fully expected that all bank
    officers, directors, and employees be aware of
    and abide by the spirit and letter of the law.
    This demands constant vigilance for evidence of
    possible money laundering behavior or transaction
    activity.
  • It extends to being familiar with bank
    procedures, controls, and best practices to
    assist in this vigilance, as well as being
    prepared to respond to unusual activity in a
    manner as called for by bank policy.
  • The bank provides regular training opportunities
    for all employees affected by BSA and Anti-Money
    Laundering laws and regulations. This training
    extends to every employee of affected departments
    or functions, and covers the various reporting
    and record-keeping rules, updates, recent cases
    or schemes, and any related changes to policy,
    procedures, controls, or practices. Training is
    offered through various resources, including but
    not limited to, web-based sessions, internal
    meetings, and internet based courses. It is
    expected that all appropriate personnel attend
    all such sessions, and that periodic testing or
    reviews will be conducted.

64
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Bank Secrecy Training
  • Frontier Bank provides regular training
    opportunities, internally and through the
    Internet Based Training Program, for all
    employees affected by the Bank Secrecy Act and
    Anti-Money Laundering laws and regulations. This
    training extends to every employee of affected
    departments or functions, and covers the various
    reporting and record-keeping rules, updates,
    recent cases or schemes, and any related changes
    to policy, procedures, controls, or practices.
    It is expected that all appropriate personnel
    participate in training as applicable.
  • In addition to the employee training, all
    employees are encouraged to review and consider
    the issues discussed in the Bank Secrecy
    Act/Anti-Money Laundering Policy/Procedures,
    Office of Foreign Asset Control
    Policy/Procedures, and the Customer
    Identification Policy/Procedures. A thorough
    understanding of the Banks procedures and
    practices are necessary to ensure an effective
    Bank Secrecy posture and to minimize the risks of
    unnecessary exposure.

65
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Internal Controls and Systems
  • Frontier bank uses an extensive set of automated
    reporting and identifying mechanisms to help
    capture and analyze data relevant to the
    monitoring of large currency transactions. Other
    management reports are utilized to monitor for
    structuring, kiting, money laundering, or other
    such financial crimes. These are also used to
    test the accuracy and integrity of the data and
    system of internal controls.
  • These systems and reports, however, represent
    only to enhance the primary line of defense the
    vigilance of our employees. Firsthand knowledge
    and customer contact are the best ways to assure
    that the Bank has not been used as a conduit for
    illegal activity. By observing multiple
    transactions, multiple account openings, or a
    combination of seemingly unrelated transactions
    or behaviors, the employee is usually in the best
    position to ask about the nature of the activity,
    and to determine whether it is reasonable and
    commensurate with the nature of the customers
    business.

66
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Designated BSA Officer
  • Frontier Bank has established a Regulatory
    Compliance function to oversee and coordinate the
    various aspects of the Banks compliance program.
    The Banks Compliance Officer is also appointed
    by the Board of Directors as BSA Officer. By
    regulation, the BSA Officer is a senior official
    of the Bank and is in a position to influence
    bank policy. The BSA Officer regularly reports
    to management and the Board, as well s to the
    appropriate standing committees for Compliance
    and BSA matters. Although employees are
    encouraged to bring suspicious activity or
    general questions to the attention of their
    immediate supervisor, each employee has direct
    access to the BSA Officer should the need arise.
    The responsibility for overseeing the BSA Program
    is that of the BSA Officer, but the direct and
    ultimate responsibility for full compliance with
    the regulations and bank policy is that of each
    employee.

67
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Independent Testing
  • To preserve the integrity of the process and of
    the components of the BSA Program, and audit
    should be performed at least annually by the
    Banks Internal Auditor. This involves testing
    various transactions, the adequacy of internal
    controls and management reports, and reviews of
    bank practices against established (and
    Board-approved) policy, protocol, and procedures.
    Recommendations may be warranted depending on
    the findings and the severity of the exposure to
    risk.

68
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • What is Expected of Banks and Bankers
  • In addition to the program elements required by
    law, banks are expected to develop and maintain a
    strong commitment to its bank Secrecy and
    Anti-Money Laundering efforts. This includes
    adopting policies and practices to know its
    customer, refusing to do business with those
    customers who are reluctant to provide
    information about their business, and diligently
    responding to possible indications of suspicious
    or suspected criminal activity. Regulators
    encourage all banks to adopt policies and
    procedures consistent with the regulatory
    principles. Among others, these principles
    include knowing the customer, identity
    verification, cooperating with law enforcement,
    ascribing to the highest ethical standards, and
    communicating an awareness of related
    developments to its employees.

69
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Suspicious Activity Reporting
  • In accordance with regulations calling for
    mandatory reporting of suspicious or suspected
    criminal activity, employees should report all
    suspicious activity or transactions in a series
    of financial activities to their supervisor
    immediately. This information is then reported
    to the Compliance and/or Security Officer, who in
    turn will investigate or research the allegation.
    If appropriate, the BSA Officer will file a
    Suspicious Activity Report (SAR), and maintain
    records as appropriate. Under no circumstance
    may any employee ever notify any subject of a SAR
    (even a suspected SAR) as to the existence of a
    suspicious activity report or internal
    maintenance of a file relating to a SAR.
  • Information Reporting, Record-keeping and
    Retrieval
  • A bank has an obligation to maintain systems
    which are capable of fulfilling the requirements
    of BSA and related regulations. Both manual and
    automated means can be used to capture and
    report, as well as maintain and retrieve records
    of this information as required by law. BSA and
    related regulations have specific retention
    requirements for maintaining specific documents.

70
Know Your Customer
71
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Know Your Customer
  • The basis for recognizing and responding to the
    possibility of suspicious or suspected illegal
    activity is in knowing the customer. This
    extends to knowing the types of business the
    customer is in, the nature of the expected
    financial transactions, patterns to the account
    relationship, and when the tradition relationship
    has taken a new turn. Without invading anyones
    right to financial privacy, the Bank expects that
    all employees be aware of and generally familiar
    with the behaviors and patterns of customers
    routine activity, for the protection of the
    customer as well as the Bank.
  • Knowing the customer extends beyond the opening
    account stage, and usually involves an
    appreciation for what type of account
    relationship to expect. This helps to provide
    appropriate levels of customer service,
    anticipate the customers need, and ensure the
    delivery of high quality customer service.
  • Every employee should be familiar with his or
    her responsibilities in connection with KYC.

72
Customer Identification Program (CIP)
73
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Customer Identification Program (CIP)
  • The purpose of the USA PATRIOT Act is to enhance
    the Countrys ability to protect and defend
    itself against threats of international
    terrorism.
  • Section 326 of the Act and accompanying
    implementing regulations require banks to
    establish and maintain a written Customer
    Identification Program (CIP) as a part of the
    Bank Secrecy Act (BSA) Program. The CIP must
  • Enable the Bank to form a reasonable belief that
    it knows the true identity of its customers.
  • Be based upon relevant risks, including the
    Banks
  • Size
  • Location
  • Type of business or customer base
  • Type of accounts offered
  • Various methods used to open accounts
  • Type of identifying information available to
    the Bank

74
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • Policies and Procedures
  • Policies and Procedures for compliance with
    Section 326 of the USA Patriot Act and CIP are to
    include
  • Establish identity verification methods for any
    person seeking to open an account
  • Establish record retention for information used
    to verify an individuals identity, including
    name, address and other identification
  • Establish procedures for determining if a
    customer appears on any government lists
  • Written or oral customer disclosure notice
    requirement

75
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • CIP Applicability
  • The CIP should be applied to the following
    individuals/entities
  • All persons (including individuals, corporations,
    partnerships, associations, trusts, estates,
    organizations and all other entities cognizable
    as legal personalities) that open a new account
  • Any individual who opens a new account for
  • A person who lacks legal capacity, such as a
    minor
  • Any entity that is not a legal person, such as a
    civic club
  • The CIP is not applicable to the following
  • Financial institutions regulated by a Federal
    functional regulator or a bank regulated by a
    state bank regulator
  • Governmental agencies, instrumentalities and
    publicly traded companies
  • Any existing FB customer seeking to establish a
    new account provided there is reasonable belief
    that identity of the person is know.

76
Regulations that Require Annual Training
  • Bank Secrecy Act and Anti-Money Laundering
    Program (BSA)
  • CIP Procedures
  • CIP procedures should include
  • A system of internal policies, procedures, and
    controls for verification of the identity of each
    customer to the extent reasonable and practicable
    under the circumstances of the banks operations.
  • Designation of a BSA Officer and/or Assistant BSA
    Officer responsible for overseeing compliance
    with the CIP.
  • Ongoing employee training program that includes
    CIP.
  • An independent audit function to test the CIP
    Program.
  • Notice to Customers
  • In addition to the CIP, Section 326 of the USA
    Patriot Act requires that notice be available to
    consumers informing them of their duty to comply
    with the new identification procedures. The
    notice may be made available to consumers by
  • A lobby poster or any other form of written or
    oral notice
  • An electronic notice for account openings that do
    not occur face-to-face, such as over the Internet

77
OFAC Penalties
78
Regulations that Require Annual Training
  • Office of Foreign Asset Control (OFAC)
  • The U.S. engages in practices that occasionally
    require that it protect the interests of its
    citizens and related national interests. The
    U.S. uses economic sanctions to further its
    interests or comply with the resolutions of the
    United Nations. These sanctions include trade
    embargoes, control over blocked assets, and other
    commercial and financial restrictions. In
    addition, there are listings of suspected
    terrorists, narco-terrorists, and
    specially-designated national (SDN) that
    require banks to monitor regularly.
  • OFAC is the agency of the U.S. that oversees and
    administers the series of laws and regulations
    that impose these economic sanctions. OFAC is
    responsible for putting together, developing, and
    administering the sanctions, and banking
    regulatory and supervisory agencies are
    responsible for ensuring bank compliance with the
    various regulations.
  • For this reason, most banks have developed a
    program for monitoring and responding to OFAC
    responsibilities, and for maintaining systems and
    records to demonstrate its compliance efforts.
    What is required is that banks identify any
    person or property listed by OFAC in connection
    with one of the U.S. sanctions laws.

79
Regulations that Require Annual Training
  • Office of Foreign Asset Control (OFAC) (cont)
  • Any transaction involving such a match must be
    viewed to determine whether the transaction/fund
    transfer must be blocked or rejected. Failure to
    do so could subject the bank to significant
    monetary and criminal fines and penalties.
  • The bank uses an automated system to identify
    possible customer or property that matches those
    maintained on the lists provided by OFAC. The
    system is downloaded regularly from the OFAC
    listings, and filters are used to scan for
    matches. OFAC is contacted with any possible
    matches, and procedures are established to comply
    with appropriate actions.
  • Employees should contact the Compliance
    Department for approval before continuing with
    any type of transaction if an OFAC hit arises
    while performing the transaction. Customers are
    not to be informed unless instructed otherwise by
    the Compliance Department.
  • All employees should be familiar with the OFAC
    SDN List located on the OFAC website at
    www.ofac.gov for situations when the computer
    system is down.

80
Security Manual
81
Regulations that Require Annual Training
  • Bank Protection Act and Bank Security
  • Regulation H Regulation P FDIC Part 326
  • The banking industry has long been expected to
    maintain systems and procedures to protect
    against robberies, burglaries, and larcenies.
    This expectation has been expressed in statutory
    and regulatory terms, calling for a formal
    program of bank security along with the
    appointment of an officer or senior official to
    oversee this program.
  • For many years, the regulations imposed a strict
    set of minimum standards, calling for very
    specific criteria, such as vault thickness,
    steel-plated reinforcement, cameras and lighting.
    This was eventually changed to require that
    banks adopt appropriate security procedures to
    discourage robberies, burglaries, and larcenies
    and to assist in identifying apprehending persons
    who commit such acts.
  • Todays bank security program takes into account
    a variety of risks to the bank, extending beyond
    the traditional robberies, burglaries, and
    larcenies. Risks from physical as well as
    information-security threats are equally
    important in todays security program. Risks
    from check fraud, kiting, money laundering and
    similar white collar crimes are equally
    threatening. Threats from within as well as
    outside are of concern.

82
Regulations that Require Annual Training
  • Bank Protection Act and Bank Security
  • Regulation H Regulation P FDIC Part 326
  • Regulation P FDIC Part 326 sets minimum
    standards for a security program state-chartered
    member banks must establish to discourage
    robberies, burglaries, and larcenies and to
    assist in identifying apprehending persons who
    commit such acts.
  • A bank must appoint a Security Officer to
    develop and administer a Security Program, which
    must be in writing and approved and ratified
    annually by the banks board of directors. The
    Program must include procedures for the
    following
  • Opening closing
  • Safekeeping cash and other valuables
  • Identify possible criminals
  • Preserve evidence (cameras, dye-packs)
  • Employee training
  • Periodic testing of security devices, including
    lighting, locks, and alarms.

83
Protecting Customers Information
84
Regulations that Require Annual Training
  • Safeguarding Customer Information
  • In response to consumer concerns about the
    security and privacy of financial information
    during a time when electronic banking was growing
    rapidly, Congress enacted the Gramm-Leach-Bliley
    Act in November of 1999. In part, this law
    required that financial institutions must ensure
    the security and confidentiality of customer
    records, and information, protect against any
    anticipated threats or hazards to the security or
    integrity of such records, and protect against
    unauthorized access to or use of such records or
    information that would result in substantial harm
    or inconvenience to any customer. The law also
    required that bank regulators establish standards
    for depository institutions to develop systems
    and controls to implement the requirements of the
    law. The agencies issued guidelines in February
    of 2001.
  • The guidelines require a written security
    program with internal controls, monitoring, and
    reporting to the board of directors. July 1,
    2002 was the mandatory compliance date.

85
Regulations that Require Annual Training
  • Safeguarding Customer Informa
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