Web 2.0 Meets VoIP 2.0

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Web 2.0 Meets VoIP 2.0

• Rich Tehrani
• President
• TMC
• www.tmcnet.com
• Blog tehrani.com

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TMC

• 34 Year Old Publishing And Trade Show Company
• First Magazine in Contact Center, VoIP, SIP,
  IMS Space
• TMCnet Top 1,450 Sites in World
• 1,000,00 Unique Visitors a Month
• Print Publications 600,000 Readers/Month
• 20,000 Attendees Per Year

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TMC Products
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Embrace Web 2.0

• AJAX Asynchronous JavaScript and XML
• Multimedia Applications
• WD 40?

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Mashups housingmaps.com
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Unified View
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Listing
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http//www.fboweb.com/antest/ge/intro2.aspx
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Unification Trends

• Same Trends Being Seen Everywhere
• Phone, Cable, Broadband
• Camera, Phone, MP3 Player
• Cable/Satellite/DVR
• Multifunction Office Devices
• Unification In Communications

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Unify Communications Everywhere

• In Applications
• Toolbars
• Living Breathing Presence
• In Devices
• Mobile Phones
• Appliances

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Example
Greg Galitzine
Last Available 2 minutes ago Next Avail 28
Minutes Currently In Meeting Status Important
Device Mobile PC/Laptop? 28
Minutes Online Yes, Broadband Queue 1 Low
Pri 1 High Pri Total Free Hours 2 Today,
6 This Week, 23 This Month
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IP Communications/VoIP

• IP Communications is the Present Future
• IP Telephony is Telephony!
• Savings
• Flexibility
• Interoperability
• Redundancy
• Productivity

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SIP

• Device Interoperability
• System Interoperability
• Seamless Presence
• SIP Trunks

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Peer To Peer

• Skype
• Teltel
• Nimcat Networks/Avaya
• Popular Telephony/Peerio
• Video/TiVo/IPTV

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Interesting Ideas

• Ambient Telephony
• Unified Communications
• Applications
• Toolbars
• Devices
• Appliances
• Screen Pops

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New Ideas

• SOA Integrate Telephony
• IMS IP Multimedia Subsystem
• Voice Communities
• Just In Time Communications
• Intelligent Communications
• Unified Communications
• Premium VoIP Sound
• Kiosks

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VoIP 2.0 Defined

• Next Generation Applications
• Integrated Applications
• Allow VoIP to Change How Business is Run
• Generate New VoIP Revenue
• New Applications
• Turn Service Providers into Internet Companies

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VoIP 2.0 And Web 2.0

• Complimentary

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• 64,000,000 Question

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How Do We Make Money?

• Add Value
• Margins Will Be Squeezed
• Sell Solutions
• Do Not Push Boxes

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What Do We Sell?

• Find Verticals
• Hospitality
• Healthcare
• Education
• Financial

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What Should We Sell?

• Hosted
• Premise
• Devices

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What Else?

• Wireless LAN Solutions
• SMB Solutions
• Security
• Monitoring

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Again Solutions

• Dont Focus on the Technology
• Focus on Improving Business Process
• VoIP, Schmoip

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Summary

• IP Communications
• Video
• Security
• Wireless
• Network Monitoring
• Hosted Solutions
• Stay Away From Box Pushing

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The End

• Thank You For Attending And Listening
• WWW.TMCNET.COM
• Blog tehrani.com
• Rich Tehrani
• President
• TMC
• rich_at_tmcnet.com