Title: 2005 SAGP Orientation
12005 SAGP Orientation
Slide show available _at_ http//www.kelley.iu.edu/t
s/SAGP_Orientation_2005.ppt
- Notebook Computer Training Session
2Training Checklist
- Notebook computer
- IUB network cable (orange cord w/oversized phone
plugs on the ends) passed out during
configuration session - AC adapter
- UITS account information (generated through AMS)
3Training Session Agenda
- Discuss Network printer locations and quota
- Notebook computer maintenance
- Check IU accounts (AMS)
- Configure Outlook/Exchange
- Provide general building network info
- Notebook computer support Dos Donts
- Support available through Technology Services
- Miscellaneous helpful information
- Q A evaluation
4Network Printer Queues Types and Locations
- cg0020prt HP LaserJet 8150N In lounge
- cg1022prt HP LaserJet 8150N Outside of 1022
- cg1034prt HP LaserJet 8150N In hallway
between rooms 1034, 1040, 1050, and 1056 - cg1050prt HP LaserJet 8150N Across hallway
from cg1034prt - cg2065prt HP LaserJet 8150N Outside of 2065
- cg3075prt HP LaserJet 8150N In the back of
3075 (not always available due to scheduling
conflicts with KEP)
5Verify Accounts
- http//itaccounts.iu.edu/
- Network ID Services site
- Check preferred e-mail address
- Create/verify print audit (1000 pages per
semester 300 page rollover), and other accounts
see http//stcweb.uits.indiana.edu/apps/public/a
nnounce.cfm?id5390 for more information
6Notebook Computer Maintenance
- Update Antivirus definitions set for auto
update, run scans weekly - Update Ad-Aware/Spybot definitions weekly, run
scans weekly - Windows Updates set for automatic
- Suspend/Hibernation/Sleep mode use at your own
risk - Carrying a Notebook Computer Safely
7Windows Update Information
- Standard notebook computers are set to
automatically download install Windows updates
every day. - Non standard notebook computers To enable
- Right click on My Computer on the desktop
- choose Properties from the menu
- Select Automatic Updates tab and select checkbox
to keep your computer up-to-date
8Symantec Antivirus Information
- Standard notebook computers are set to auto
update every day - Non standard notebook computers choose
File/Schedule Updates to enable this option
9Important Information for all Notebook Computer
Users
- VPN Login Information
- Username your username
- Password your password
- Domain ADS
- VPN Connection REQUIRED for printing and wireless
network connection - Logging Out or Locking Your Computer
(CTRL-ALT-DEL click Lock Computer)
10Outlook/Exchange Configuration
- Check for existing user profile
- Click START, Settings, Control Panel,
double click Mail - Click, Show Profiles remove unwanted profile
- Click Email accounts. Under "E-mail," select the
radio button next to Add a new e-mail account - At the next screen, under "Server type", select
Microsoft Exchange Server - Under "Exchange Server Settings," enter
ads.iu.edu - Uncheck Use Cached Exchange Mode. Tab to the next
line and type your username. Click the Check name
button - Click Next, then Finish
11Network Connection Availability
- Classrooms in the Graduate Executive Education
Center (GEEC) - Available Mon-Thurs, 530-9pm (when not
reserved) 9pm-2am Fri, 8am-5pm (when not
reserved) Sat Sun, 12pm (noon)-2am - GEEC Breakout Rooms (29)
- Available on a first-come, first-serve basis
- GEEC Graduate Student Lounge Hallway
Connections - Available 24 hrs/day, 7 days/week
12Network Connection Availability
- BUS/SPEA Library (PV150)
- 155 Connections wireless access
- Available Mon-Thurs, 8am-12am (midnight) Fri,
8am-9pm Sat, 10am-5pm Sun, 11am-12am (midnight) - NOTE They flicker lights 20 min. before close
13Connectivity in the Library (PV150)
14Wireless Information
- Use VPN icon on desktop to login to IUB Network
and to print to IUB printers - Username and password are the same as all other
accounts - NOTE Wired access will ALWAYS be faster/better
15Wireless Coverage
- Graduate Executive Education Center
- Available in all classrooms and most office areas
- Bathrooms excluded concentrate on other
business! - Courtyard and Exterior Areas
- Varied coverage depends on signal penetration
of exterior walls - Undergraduate Building
- Available in all classrooms and most office areas
- Business/SPEA Library
16What you Should Expect to be Able to do with your
Notebook Computer
- Use it extensively in class the first year
- Check your e-mail
- Surf the Net
- Take some exams on it
17What you Should Not Expect to be Able to do with
your Notebook Computer
- Use it in every class
- Plug into the network anywhere on campus outside
of designated areas (Kelley School of Business)
18What you Should Not Expect to be Able to do with
your Notebook Computer
- Use it in every class
- Plug into the network anywhere on campus outside
of designated areas (Kelley School of Business) - Take it on dates
- Sleep with it
- Use it as a lunch tray
- Use it as a fly swatter
19Software on Standard Notebooks
- Windows XP with SP2
- VPN Client
- DVD playing and CD recording software
- Symantec Antivirus Corporate Edition 10.0
- Quicktime 6.5.2
- Microsoft Office 2003 w/all current Office
updates - Adobe Reader 7.0.1
- IUB PPP 4.0
- CFS 4.0 login utility (End of Life Spring 2006)
- IUB printer locator 2.0
- SSH Secure Shell 3.2.9
- Firefox 1.0.3
- SPSS 13.0
- SpyBot 1.3
20Standard Notebook Computers Additional
Information
- One Hard Drive, Two Partitions (Split Equally)
- C Used for applications
- D Used to store data files
- System Warranties for Standard Notebook Computers
- IBM ThinkPad T42 3 year EasyServ (return to
depot warranty) - HP NX6110 3 year return to depot warranty
- Dell Latitude D610 3 year next business day
on-site warranty - IMPORTANT Keep your invoice or E-mail
confirmation (Dell)!!! This is your proof of
purchase!
21Supplemental Info
- Check with your manufacturer before you take your
laptop out of the U.S. Some companies require
registration prior to obtaining warranty service
in another country. - If any software installation asks you to install
a wireless bridge, DO NOT DO THIS! - If you receive email from TSHELP or SOBACCT
asking you to contact our office (Tech Services),
please do so ASAP! Its very possible that you
have a network configuration that is causing
difficulties for other users.
22Top 10 Notebook Acts of Stupidity
- My notebook computer fell out of my backpack and
landed on the sidewalk now it wont boot - I left my notebook computer in the car overnight
and the temperature dropped below 0 - I left my notebook computer too close to the lamp
and it melted the case and screen - I sat on my notebook computer and now the screen
is blank around the pointer - I left my laptop turned on zipped it up in my
carrying case while I drove home and now it wont
boot
23Top 10 Notebook Acts of Stupidity
- I checked my notebook computer through baggage at
the airport and a Samsonite case obliterated it
in baggage claim - I accidentally locked my notebook computer case
shut and lost the key, so I had a locksmith drill
the lock out (through the case), and now it
doesnt boot - From a technician, Where did this liquid
dripping out of your notebook computer come
from? - My daughter destroyed/my dog ate my Ethernet
cable - I spilled water on the keyboard and used a hair
dryer to dry it up I didnt even put it on the
hottest setting! (6 keys on the keyboard were
melted)
24Insurance Surge Protectors
- Renters Insurance - A MUST!
- 10,000 REPLACEMENT value approx. 105/year
- 20,000 REPLACEMENT value approx. 149/year
- 100 deductible
- All Risk policy is an extra 35/year (like
Complete Care) - Surge protectors with telephone cable protection
A MUST! - Complete Care (Dell), Accidental Damage Uplift
(HP), and ThinkPad Protection (IBM) plans DO NOT
cover theft or intentionally inflicted damage
(hammer marks)
25Network Access _at_ Home
- On Campus
- Wired Ethernet (free) fastest network option
- Wireless Ethernet (free)
- Off Campus
- Broadband DSL Smithville (service fee)
- Broadband DSL Kiva (service fee)
- Broadband ISDN SBC (service fee)
- Broadband Cable Modem Insight (service fee)
- Dial-up IUB 56k modems (free) slowest
connection, two hour time limit
(http//iuware.iu.edu - Networking/PPP
Wizards/PPP Wizard 4.0 for Bloomington) - For further options, see KB, Bloomington yellow
pages, Web search engines, etc.
26Need Assistance???
27Services Available Via UITS Support Center -
855-6789, Information Commons
- IU Account generation maintenance
- IU Network password resets
- Software Application installation support
- 24x7 telephone support
- 24x7 IU Knowledge Base _at_ http//kb.indiana.edu
- Evening weekend walk-in support
- Online Chat Support _at_ https//ithelplive.iu.edu
28Services Available Via Technology Services
(CG0013)
- KSB school-wide computing issues
- Hardware support (only) for KSB Standard
Notebooks - Loaner Notebook computers available to any Kelley
Graduate Student for up to 1 week (3 wk
max/semester) - Rebuild DVDs for standard units
- Classroom technology, including video
conferencing (students must have faculty/staff
sponsor) - KSB Network Printer Paper Maintenance
- AV Equipment (with faculty sponsorship)
29Notebook Computer Support
- UITS Support Center
- UITS on-line help http//uits.iu.edu (free
available 24x7) - E-mail ithelp_at_iu.edu (free available 24x7)
- Telephone 855-6789 (free available 24x7)
- Walk-in The Information Commons (1st floor of
main library) 8am-midnight Mon-Thurs 8am-9pm
Fri Noon-5pm Sat Noon-Midnight Sun - Technology Services
- TS Home page http//www.kelley.iu.edu/technology/
- Monday-Friday 730am-5pm
- Contact Info tshelp_at_indiana.edu or
812-855-4247 - Walk-in CG0013
30Alternate Support Options
- During Summer break, Holidays, weekends, etc.
- UITS Support Center 855-6789, Information
Commons, ithelp_at_iu.edu - Notebook Computer Vendors
- Dell 1-800-WWW-DELL or (1-800-624-9896 )
- IBM EasyServ 1-800-IBM-SERV (1-800-426-7378)
- HP 1-800-HP-INVENT (1-800-474-6836)
- PC Max (337-0630)
- PC Guru (336-4878)
- Computer Clubhouse (333-4484)
- Check local yellow pages/Internet for others
31Miscellaneous Helpful Information
- Discharge battery fully once a month to sync with
system fuel gauge (battery warranty is one year) - If computer locks up in suspend/sleep/hibernation
mode, unplug notebook, remove battery, wait 10
seconds and reboot. - KSB Standard Notebook Start Menu assistance
instructions for changing machine name, Outlook
Setup, and machine rebuild - Ghost is your friend!
- Make sure your antivirus software and windows
updates are current
32More Helpful Info
- Backup your personal data regularly (CDR/CDRW,
USB flash or thumb drive, etc) - Log Out or Lock Your Computer (CTRL-ALT-DEL)
- Protect Your Password(s)!!
- Physically Secure Your Laptop when you need to
leave it unattended (Kensington Cable)
33Thank You!
- Please Take a Moment to Fill Out our On-line
Survey/Evaluation - http//kelley.iu.edu/ts/survey/orientation2005/SAG
P/login.cfm - Questions??
- Slide show available _at_ http//www.kelley.iu.edu/t
s/SAGP_Orientation_2005.ppt