Drastic Change is Needed

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• Drastic Change is Needed

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Reasons for Drastic Change

• The Three Cs- Complacency, Conservatism
  and Conceit
• Aging and Unattractive Store
• Poor Customer Service
• Loss of Market Share

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Future Possibilities

• Inventory Control
• Refurbish stores with less clutter
• Improve Customer Service
• Offer more Educational type toys
• Meet prices of discount stores
• Expand Overseas

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Drastic Changes will have to be made in order for
Toys R Us to regain lost market share!!