Proprietary and Confidential Information of Verizon Wireles

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Wireless Overview
Dave Heverling Network Vice President-Northeast
Area
February 26, 2002
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NO NEED TO BE SCARED
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Safe Harbor Statement

• This presentation contains statements about
  expected future events and financial results
  that are forward-looking and subject to risks and
  uncertainties. For thosestatements, we claim
  the protection of the safe harbor for
  forward-looking statements contained in the
  Private Securities Litigation Reform Act of 1995.
  The following important factors could affect
  future results and could cause those results to
  differ materially from those expressed in the
  forward-looking statements materially adverse
  changes in economic conditions in the markets
  served by us or by companies in which we have
  substantial investments material changes in
  available technology an adverse change in the
  ratings afforded our debt securities by
  nationally accredited ratings organizations the
  final outcome of federal, state, and local
  regulatory initiatives and proceedings, including
  arbitration proceedings, and judicial review of
  those initiatives and proceedings, pertaining to,
  among other matters, the terms of
  interconnection, access charges, universal
  service, and unbundled network element and resale
  rates the extent, timing, success, and overall
  effects of competition from others in the local
  telephone and toll service markets the timing
  and profitability of our entry into the
  in-region long distance market our ability to
  combine former Bell Atlantic and GTE operations,
  satisfy regulatory conditions and obtain revenue
  enhancements and cost savings following the
  merger the profitability of our entry into the
  broadband access market the ability of Verizon
  Wireless to combine operations and obtain revenue
  enhancements and cost savings our ability to
  convert our ownership interest in Genuity Inc.
  into a controlling interest consistent with
  regulatory conditions, and Genuitys ensuing
  profitability and lastly, our accounting
  assumptions are subject to review by regulatory
  agencies, including the SEC, and changes in the
  assumptions as required by those agencies or any
  changes in the accounting rules or their
  application could result in an impact on earnings.

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• Wireless devices will be the centerpiece of
  information and services for customersanytime,
  anywhere.

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Wireless Environment

• Economy
• Growth
• Consolidation
• Pricing
• Technology

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• OUR CORPORATE CULTURE IS INFORMAL

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Strategic Imperatives

• Subscriber Growth
• Revenue Growth
• OCF Growth
• Results-focused culture

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Strong Fundamentals

• Quality of ...
• Subscriber base
• Cost structure
• Customer value proposition
• Profitability
• Network

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Strong Fundamentals

• Quality of Base
• Digital subs
• Primarily contract
• Churn
• ARPU accretion

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Strong Fundamentals

• Quality of the Network
• Capex 4B
• Highly efficient cost capacity
• 90 POPs digital
• Lead in provision of new products

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Strong Fundamentals

• Low Cost Structure
• Merger integration
• Systems conversions
• Procurement flexibility
• National Company
• Branding
• Standardization
• Distribution
• Customer Service

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Strong Fundamentals

• Value Proposition for the Customer
• Pricing
• National, local
• Simplified
• Products
• Voice
• Data
• Loyalty

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Customer Satisfaction Drivers
Source 2001 JD Power Wireless Industry Study
We understand the key drivers of customer
purchase decisions and satisfaction, especially
among the high-end segments.
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Americas Choice Plan

• Launched February 1, 2002.
• Leverage VZW/Preferred network.
• Increase profitability thru reduction in Off-Net
  subsidies.
• Improve customer perception of VZW as National
  Provider.

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Americas Choice PlansKey Features

• Coverage across the expansive national Americas
  Choice footprint
• Domestic LD included when calling from the
  Americas Choice footprint
• National Mobile to Mobile option
• National Night and Weekend option

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Americas Choice PlansRoam Indicator

• The Roam Indicator light will indicate important
  pricing information to the customer as follows

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Effect of Aggressive Promotions
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Nationwide Spectrum
Note Spectrum Inventory is prior to 1.9 GHz
Re-Auction and does not include Price
Communications Wireless properties or managed,
but not owned properties.
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Additional Capacity Opportunities

• 3G Implementation
• Cell Splitting
• NextWave Situation

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• KOLANOS SCORES THE WINNING GOAL IN OT AS BC BEATS
  NORTH DAKOTA FOR THE 2001 NCAA HOCKEY CHAMPIONSHIP

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Verizons Differentiator
Best Network as measured by ourselves, our
customers, and third parties
Goal
Service Margin
Network Reach
Digital Network
S.O.E.
Drivers ofSuccess
Core Technology CDMA / IS-41
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Best Network - Infrastructure
gt17,000 Cells gt145 MSCs 85 licensed POPs
covered AMPS, CDMA, CDPD, CDMA data 800 MHz,
1900 MHz Lucent, Nortel, Motorola 2W SMS
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Technology Evolution
PRE 1997
2002
SINCE THEN
IS 95 (DIGITAL/CDMA)
CDMA 2000 - 1X (1XRTT)
ANALOG

• Voice (6-10X analog capacity)
• 14.4Kbs Circuit Switched Data

• Voice (2X IS-95 capacity)
• 40-60 Kbs Packet Data
• Backward Compatible to IS-95

• Voice

• Why 1XRTT?
• Provides greater voice capacity
• Enables higher speed data throughput
• Wholesale infrastructure change-out not required
• Positions us well for future technology decisions

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Technology Evolution
Options for the future
IS-95
1XRTT
1Xev
1.25 MHz CDMA
5.0 MHz CDMA
WCDMA
TDMA
Other Technologies
EDGE
GPRS
GSM
2002
2003
2004
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Peak Data Rates by Technology
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Lead in Provision of New Products and Services
Develop Core IP Network
PSTN
Cells
MSC
BSC
TDM
TDM
Packet
IP
Call Management Servers
PDSN
Application Servers
Core IP Network
Fixed Wireless 802.3 802.11 xDSL Cable Modem
Public Internet
VPN
Enterprise Network
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Lead in Provision of New Products and Services
Deploy Application Specific Platforms / Enablers
Messaging
SMS, IM, Voice Portal, Unified Msg, Corp MWI
Voice, vehicle diagnostics, travel directions,
map updates
Telematics
Core IP Network
Intl Roaming
CDMA / GSM Inter-operation
Where am I, Advertising by location Find Me,
Location specific 411
Location Svcs
Basic OTA, PRL updates, phone diagnostics software
fixes and upgrades, revenue downloads
IOTA
Circuit Switched Network
WIN
Pre-paid, CTX features, Group Calling
VPN
Corporate connectivity
Compression
4 x data rates
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2002 Products and Services

• Express network
• 3G voice and data services
• 144 kbps maximum burst rate
• 40-60 kbps average throughput
• Most major US markets covered by EOY 2002
• BREW
• Binary Runtime Environment for Wireless
• Supports downloadable applications to handsets
• Games
• Ringtones
• Vertical market applications

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2002 Products and Services

• vText
• Uses the SMS service platform
• Web based system for SMS delivery
• Information content delivery
• Provides revenue sharing opportunities for
  content providers
• Calendar and notifications
• SMS broadcast
• Two way SMS
• User friendly easy to use
• Send and receive short messages to handsets
• Current 160 character message
• 200 character length later this year
• Mobile Web
• Service based on the Wireless Access Protocol
  (WAP)
• Interactive
• Supported in all handsets

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• Mobile Web
• Service based on the Wireless Access Protocol
  (WAP)
• Interactive
• Supported in all handsets

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Wireless Internet Via PDA
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Summary

• Much is changing in the wireless industry
• Customers continue to be more demanding
• Network Quality is a Major Differentiator
• Data will be an increasingly important piece of
  the Wireless Pie