Holly Miller, M.D., M.B.A.

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Patient Empowerment Through IX in MyChart Your
Personal Health Record
Holly Miller, M.D., M.B.A. Managing Director,
eCleveland Clinic MyChart, MyMonitoring,
VirtualVisit
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Presentation Agenda

• Overview Cleveland Clinics PHR MyChart, Your
  Personal Health Record
• Overview IX and MyChart
• Cleveland Clinic Health Information Center
• The solution
• Home Grown Link Management and MyChart Hit
  Counting Software
• Linking process
• MyChart IX examples
• System Prescribed IX
• Patient Prescribed IX
• Physician Prescribed IX
• PI dot phrases
• PI web addresses
• Tools link to IX listed by subspecialty

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Integrated Health System serving 5.1 million
patients
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eHealth Services
Patients
Providers
MyConsult Your First Choice for a Second Opinion
MyChart Your Personal Health Connection
MyChart Your Personal Health Connection
MyPractice Electronic Medical Record System
EMR Essential Medical Resources Electronic
Medical Record Technology for Physicians in
Private Practice
VirtualVisit Patient/PhysicianInteraction
Globally
eResearch Research StandardizationReal Data
Real Results
Dr.Connect Improved Communication Improved Care
MyMonitoring Ongoing Condition Reporting from
Home
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Information Therapy IX

• A definition
• Information therapy (Ix) is the timely
  prescription and availability of evidence-based
  health information to meet individuals' specific
  needs and support sound decision making.
• Information therapy can be clinician prescribed,
  system prescribed, or consumer-prescribed.

http//www.informationtherapy.org/about_ix.html
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IX What Patients Want

• Patients want to look up health information on
  the Internet
• Patients want their physicians to direct them to
  reliable health Information on the Internet

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IX and MyChart

• MyChart can provide IX
• Mass Personalization System Prescribed
• Consumer Selection Consumer Prescribed
• Physician Pushed IX - Physician Prescribed

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Marrying Institutional IX Resources to MyChart

• Selection
• HIC and several selected non-commercial web sites
  not affiliated with other provider organizations
  selected with permission
• Cleveland Clinic Health Information Center
• Supplies WebMD Diseases and Condition Section
  with IX

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cholesterol
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cholesterol
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(No Transcript)
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Cleveland Clinic Health information in WebMD
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System Prescribed IX
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Marrying Institutional IX Resources to MyChart

• The Problem
• Selecting and maintaining the links
• Prioritization of linking based on patient
  MyChart hits
• Project Required
• Home grown software build to marry and maintain
  our institutional IX with MyChart

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MyChart Link ManagementEnabling System and
Consumer Prescribed IX
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Lab Tests
????????
Medications
Health Issues ( Problem List)
Health Reminders ( Health Maintenance)
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Sort each topic as needed
Lab Tests
????????
Medications
Topic
Health Issues ( Problem List)
Hit Count
Health Reminders ( Health Maintenance)
URL
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Topic
Hit Count
URL
Unapproved Tests
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Hit count 74
US Carotid
Topic
Hit Count
Select
URL
Unapproved Tests
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Hit count 74
US Carotid
Topic
Hit Count
Select
URL
Unapproved Tests
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Copy the internet address of the desired education
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Hit count 74
?
Topic
Hit Count
Select
URL
Unapproved Tests
Post the address
Click Approve
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So What Does This Do?
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System and Consumer Driven IX in MyChart
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System and Consumer Driven IX in MyChart
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(No Transcript)
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Physician Prescribed IX from a Patient Education
Menu Sorted by SpecialtyEither in the Context
of MyChart Patient Message or Patient
Instructions/Information in a Visit
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Physician Prescribed IX from a Patient Education
Menu Sorted by SpecialtyEither in the Context
of MyChart Patient Message or Patient
Instructions/Information in a Visit
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Physician Prescribed IX as an Internet Link
Either in the Context of MyChart Patient Message
or a Patient Instructions in a Visit
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Patient Views Visit Patient Instruction/Informatio
n
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Patient Views Patient Instruction/Information
Sent in a MyChart Message
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Physician Prescribed IX Interactive Patient
Education
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(No Transcript)
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MyChart Based Diabetic Study

• To determine if PHR tools can assist patients in
  the management of chronic diseases

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IX Access in MyChart
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IX Access in MyChart

• 70 Percent of messages to patients are read
  within the first week

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Thank You
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Questions