Emergency Notification System

1
Emergency Notification System
2
Agenda

• UCP 2.0 Emergency Alert Feature set
• Emergency Alert Lists
• Mass Recall

3
Multimedia Message alerts

• Blast text/ and or voice message to large groups
• Groups are multimedia lists
• SMS address
• Email address
• Voice mailboxes
• Embedded lists

4
Multimedia Message alerts

• Can create predefined lists to blasts messages to
  in an emergency
• Blast voice message
• Blast text message
• Blast email
• Blast Instant message
• Blast fax
• Blast combination

5
Multimedia Message alerts

• Create Predefined lists
• Global lists
• Department/Regional lists
• Lists that combine defined lists
• North and south Campus

6
Multimedia Message alerts

• How it works
• Setup Emergency Alert Account
• Only administrators and users with credentials
  can access emergency Alert account
• Approved senders can access from
• Any telephone on campus Button on sets or pilot
  number-912
• Any outside telephone- DID phone number to access
  remote
• Any web connection-Log into from web client
  access
• Any wireless connection- using WAP interface

7
Multimedia Message alerts

• Phone access-
• User calls defined number

• Phone access-
• Users sends Voice mail to list

8
Multimedia Message alerts

• WEB access-
• User logs into system from cell phone or PC

9
Multimedia Message alerts

• WEB access-
• User types text message and sends to list

10
Multimedia Message alerts

• Power Lists
• Users on UCP- calls users and delivers text
  using Text to speech synthesis
• SMS addresses- Users global SMS provider to
  deliver text directly to phone
• Email addresses- uses SMTP services to blast out
  text to valid SMTP addresses and devices
• Fax numbers-converts text to fax and blasts as
  fax document to valid fax numbers

11
IM alerts

• Provides quick desktop access to text alerts
• Sends text to logged in UCP IM clients
• Sends text to SMS addresses
• Send alert to individual or defined group
• Can do system broadcast to all logged in users
  and SMS definable addresses in UCP

12
Text alerting

• Key Benefits
• Increase the level of safety in the community,
  workplace or campus
• Increase the reach of communications with your
  subscribers
• Keep your subscribers informed in real-time
• Reduce communication costs from TV, radio, paper,
  mail, posters etc.

13
Mass Recall system

• Designed to notify Group of people at once for
  emergency task or check in
• System blasts pre-defined list to notify of an
  emergency event
• Once respondents check in and validate acceptance
  system ceases to notify
• Provides log and reports of emergency transaction
  and users responses

14
Mass Recall system

• Applications
• Emergency alert to security
• Emergency alert to teams and leaders
• Assigning group tasks

15
Mass Recall system

• Administrator sends message to defined list

• UCP will continually notify each user on the list
  until they listen to message

• Each user calls in to pick up message

16
Mass Recall system

• Once message is picked up by all users system
  stops notification

17
Mass Recall system

• System generates log of the event/ details on the
  attempts and who responded

18
Mass Recall system

• Enable Mass Recall On UCP- Simple Licensing

19
Mass Recall system

• Mass recall Voice mail interface for sending out
  Mass recall messages
• Allocated to administrator mailboxes or for
  specific mailboxes to send Mass recall tasks

20
Mass Recall system

• Ensure deliver of mass recall tasks
• Allocate channels on UCP for Mass Recall tasks

21
Mass Recall system

• Create Emergency alert IVR
• Setup IVR to initiate MASS recall automatically
• People call in leave message and it blasts to
• Security
• Set groups or teams
• Dorm leaders
• Etc.

22
Mass Recall system

• Key Benefits
• Password protection for Mass Recall Notification
  lists
• Create voice messages and send mass notification
  messages from any DTMF telephone
• Send calls to one or up to a ninety-nine Mass
  Recall Distributions Lists
• Generate Mass Recall Notification to hundreds of
  people in minutes
• Cancel a Mass Recall Distribution in progress
• Establish time of day for notification schedules
  for an individuals Mass Recall mailbox
• Define number of ports to use for Mass Recall
  Notification

23
Emergency Notification System