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1
Welcome to Digital Library 101!
Learn how to browse, check out, and download
digital titles to a personal computer using your
OverDrive Digital Library. Contact
training_at_overdrive.com.
2
Objective

• In this presentation you will learn how to
• Check out and download digital titles.
• Burn titles to a CD and transfer to a mobile
  device.
• Assist others in getting started.

3
Agenda

• Overview
• Your OverDrive Digital Library.
• OverDrive Formats.
• Licensing Options.
• Digital Rights.
• Formats
• Audiobooks, Music, Video.
• Adobe eBooks.
• Mobipocket eBooks.
• Demonstration
• Help Resources.
• Reports Overview.
• Next Steps.

4
What is an OverDrive Digital Library?

• Your OverDrive Digital Library is an
  Internet-based library hosted by OverDrive.
• Your library / consortium has selected a custom
  collection.
• Patrons may borrow and download titles using
  their library card.
• Titles are available 24/7 anytime, anywhere!
• All formats include accessibility features for
  the visually impaired.
• Real-time reports track circulation online.

5
What formats are available?

• OverDrive offers eBooks, Audiobooks, Music, and
  Video.

6
What licensing models are available?

• One Copy One User
• When a title is purchased, a copy of that title
  is added to your download collection.
• When a patron checks out a title, it is removed
  from circulation.
• Patrons may request a checked out title by
  placing a hold.
• Selectors may always purchase additional copies
  of popular titles.
• Maximum Access
• Annual subscription.
• One copy is available for unlimited simultaneous
  checkouts.
• Titles will always be available for your patrons.
• Holds are never necessary.

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Getting Started

• To download digital titles, a patron will need
• A personal computer.
• A valid library card.
• Free digital media software.
• Access to the Internet.

Internet access is needed to browse, check out,
and download titles. After download, enjoy a
digital title without being connected to the
Internet.
8
What are Digital Rights?

• OverDrive utilizes Digital Rights Management
  (DRM) Protection to help block unlawful file
  sharing.
• This technology can be part of installing
  software, downloading a title, and/or registering
  a computer or device.

• Publishers also set digital rights for each
  title.
• These permissions describe what you can do with
  the title after download.
• Examples include Burn to CD, transfer to a
  portable device, copy / paste, and print.
• 'Digital Rights Information' is provided for each
  title on your OverDrive Digital Library.

9
Can patrons download to a library computer?

• Digital Titles are generally not for use on
  computers at your public library.
• OPTIONS
• Signage.
• IP address blocking.
• Download-blocking software.
• Language for your OverDrive Digital Library.
• OverDrive Download Station.

Librarians and staff can assist patrons in the
library! Patrons will be able to browse titles,
listen or view excerpts, and check out titles at
your library. Once at home, patrons may
download checked out titles by logging into their
account.
For more information on OverDrive Download
Station please see www.overdrive.com/DownloadSta
tion/overview.asp. Or email sales_at_overdrive.com!
10
How does your OverDrive Digital Library work?
1. Browse 2. Check Out 3. Download ...
enjoy!
Best of all, titles automatically expire at the
end of the lending period.
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Step by Step
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Browse

• Click on a title image to view the details.
• Next, add selections to the Cart.
• If a title is not available, place a hold and
  receive an email when the title is ready for
  checkout.
• Search for a specific title using the Quick
  Search or Advanced Search.

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Check Out

• After selecting digital titles, click on 'Proceed
  to Checkout'.
• Enter library card number, without spaces.
• After the card is verified, titles are ready for
  download.

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Download

• The Download Page features a link to download the
  free digital media software.
• Click on the 'Download' button to begin
  downloading the title.
• You may download checked out titles at a later
  time by clicking on 'My Account'.

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...enjoy!

• Enjoy downloaded titles on laptop and desktop
  computers, Pocket PCs, PDAs, Smartphones, and MP3
  players.
• Many audio titles can be burned to CD.

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OverDrive Media Console Audiobooks, Music, Video
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OverDrive Media Console

• Play OverDrive Audiobooks, Music, and Video on
  PCs with speakers or headphones.
• Burn many audio titles to CD using the built-in
  'Burn Wizard'.
• Transfer to a compatible device using the
  built-in 'Transfer Wizard'.

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Software Needed

• Free digital media software.
• OverDrive Media Console.
• Windows Media Player (9 Series or higher).
• Windows Operating System.
• Win 98 SE or higher.
• Also compatible with Microsoft's Vista operating
  system.

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Windows Media Player Security Upgrade

• First-time users will be prompted to complete a
  one-time security upgrade for Windows Media
  Player.
• Follow the prompts to complete the upgrade.

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Download

• Click on the 'Download' button.
• A tiny license file is downloaded.
• Next, OverDrive Media Console launches
  automatically.
• In the 'Download' box select which parts to
  download.
• Tip If you are using a dial-up connection, try
  downloading a single part.
• Enjoy listening to the first part as remaining
  parts are downloading.

21
OverDrive Media Explorer Features

• The OverDrive Media Explorer was designed
  specifically for the playback of multimedia
  titles.
• Speed adjustment (Windows XP or higher).
• Jump back 15 seconds.
• Resume from furthest point.
• Bookmark.
• Hotkeys
• OMC also works with JAWS, Window-Eyes, and other
  screen readers.

Control P PLAYControl S STOPF9 Volume
DOWNF10 Volume UPSee OMC Help for more
22
Additional Checkouts

• When a title expires, it remains on the patron's
  PC, but it can no longer be opened.
• A patron can check out the title again, download
  a new license, and listen to their previously
  downloaded parts.
• Patrons will be prompted to delete expired titles
  from the OverDrive Media Console. Titles will
  also be deleted from the PC.

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Transfer to a Device Burn to CD
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Compatible Devices
Hundreds of portable devices are available. Check
out OverDrive's Device Resource
Center www.overdrive.com/DeviceResourceCenter.

• The device must play DRM-protected Windows Media
  files.
• Audiobooks The device must support the bit rate
  of 32kbps.
• Music The device must support the bit rate of
  64kbps.

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How many titles will fit?
Each 'Part' of an Audiobook is approximately 1
hour. A 1 GB device will hold 4 to 6 average
length Audiobooks!
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Transfer to a device

• Open OverDrive Media Console.
• Select the title to transfer.
• Click the 'Transfer' button.
• The OverDrive Media Console Transfer Wizard will
  open. Follow the prompts to complete the
  transfer
• Connect your portable device to your computer.
  Click 'Next' to continue.
• When the device is detected, the 'Confirm' Screen
  will appear.
• Select the Part(s) you wish to transfer.
• Choose 'Advanced Options' to modify the storage
  folder or file name (optional). Click 'OK' to
  continue.
• Click 'Next' to transfer the selected Part(s) to
  your portable device.
• OverDrive Media Console will test for storage
  space. You will have the option to delete titles
  if the device is full.
• After the transfer is complete, you may
  disconnect your portable device.
• Click 'Finish' to close the wizard.

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Burn to CD

• Open OverDrive Media Console.
• Select the title to burn.
• Click the 'Burn' button.
• The OverDrive Media Console Burn Wizard will
  open. Follow the prompts to complete the burn
• Insert a blank CD into the CD drive. Click
  'Next' to continue.
• The 'Confirm' Screen will appear. Select the
  Part(s) you wish to burn.
• Choose 'Options' to modify the burn speed and
  insert pauses between tracks (optional). Click
  'OK' to continue.
• Choose 'Tracks' to view the track information
  that will be included on the CD (optional).
  Click 'Close' to continue.
• Click 'Next' to burn the selected Part(s) to CD.
• OverDrive Media Console will prepare and burn the
  Part(s) to CD.
• If you have selected more than one Part to burn
  to CD, the Burn Wizard will prompt you to enter a
  new CD as each Part finishes burning.
• After the burn is complete, the wizard will eject
  the CD.
• Click 'Finish' to close the wizard.

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Adobe eBooks
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What is an Adobe eBook?

• Adobe eBooks
• Adobe eBooks are text-based titles in PDF or EPUB
  format.
• Requirements
• For use on PCs and Macs.
• Adobe Reader 7 or Adobe Digital Editions
  required.
• Notes
• ADE can be installed without Adobe Reader.
• Patrons reading Adobe eBooks on portable devices
  should continue to use Adobe Reader 7.

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Adobe Digital Editions

• Adobe Digital Editions
• Flash-based software.
• Offers new opportunities for dynamic, interactive
  eBooks.
• Features
• Easy to use 'Library'.
• Add bookmarks, highlights, and notes.
• Table of Contents display.
• What's coming
• Adobe eBooks in EPUB format. Includes reflowable
  text!
• Plans for portable devices.

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Download Adobe eBooks

• Click on the 'Download' button.
• ADE will open automatically.
• When the download is complete, the eBook can be
  read right away.
• You don't need to be connected to the Internet to
  read Adobe eBooks.

32
Borrowed Titles / Early Returns
Easy to view lending period A banner displays
the remaining lending period in the upper right
hand corner of each thumbnail. Early returns
Click on the thumbnail, and select 'Return
Borrowed Item'.
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Expired Titles / Additional Checkouts

• Expired titles 
• At the end of the lending period a title displays
  'EXPIRED' across the title's cover image. 
  Double-click an expired title for a prompt to
  delete the title.
• Not finished? 
• Delete the title from ADE and from My Documents gt
  My Digital Editions.  Then check out and download
  the title again.

34
Mobipocket eBooks
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What is a Mobipocket eBook?

• Mobipocket eBooks
• Text-based titles in a small file format (.PRC).
• Read on a PC and / or transfer titles to a
  portable device.
• Mobipocket is an Amazon.com company.
• Requirements
• For use on Windows 2000, XP, or Vista Operating
  Systems.
• Mobipocket Reader Version 4.x or higher required.

36
Registration

• Before you check out a Mobipocket title, be sure
  to register a Device PID.
• Copy the device PID from Mobipocket Reader
  Reading Devices gt Edit Properties gt Copy Device
  PID.
• Paste the device PID into your OverDrive Digital
  Library accountLogin to your OverDrive Digital
  Library gt My Account gt My Mobipocket PIDs.

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Download Mobipocket eBooks

• After checkout, click on the 'Download' button.
• When the download is complete, read the title
  directly in Mobipocket Reader on the PC.
• Or, click 'Send' to transfer the file to a PDA or
  other device.

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Mobipocket Features

• To open a Mobipocket title on a Pocket PC, go to
  START gt Mobipocket gt select title.
• To return to the title list, click on 'Library'.
• Mobipocket Reader also offers
• Reflowable text.
• Full screen mode.
• Zoom text feature.
• Bookmarks.
• Full text searching.

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Install / Register a New Device for Mobipocket
eBooks

• Install the appropriate plug-in for your device
  to your PC.
• Usually this plug-in comes on a CD with the
  device.
• The plug-in creates a partnership between a PC
  and PDA devices.
• This is a one-time install. One example is
  ActiveSync www.microsoft.com/windowsmobile/acti
  vesync/activesync45.mspx.
• Add the mobile device to the desktop version of
  Mobipocket Reader Mobipocket Reader gt Reading
  Devices gt Install New Device.
• Follow the prompts given in the wizard.
  Mobipocket Reader will then prepare files to be
  installed to your device.
• When the synchronization is complete, your new
  device will be listed under 'Reading Devices' on
  the desktop version of Mobipocket Reader.
• Be sure to register the PID for your new device
  with your OverDrive Digital Library account.
• Copy the device PID from Mobipocket Reader
  Reading Devices gt Edit Properties gt Copy Device
  PID.
• Paste the device PID into your OverDrive Digital
  Library accountLogin to your OverDrive Digital
  Library gt My Account gt My Mobipocket PIDs.

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Help Resources
41
Help Resources

• Help link This is the best resource for
  Frequently Asked Questions!
• Quick Start Guide How to get started in three
  easy steps.
• Guided Tour Self-paced guides to selecting,
  downloading, and enjoying digital titles.
• Flash-based.
• Review the entire guided tour in about 25
  minutes, or select an individual topic.
• Patron Support Patrons may email the library
  support team for assistance.
• Library Staff Support Contact us at
  support_at_libraryreserve.com. (Please do not share
  this email with patrons.)

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Content ReserveReports Overview
43
Reports

• Many reports are available!
• Current Waiting List View titles currently on
  hold.
• Purchased Title Report View all titles owned
  plus checkouts, holds, and turnover rates for
  each title.
• Activity Charts View borrowing activity.
• Digital Library Statistics View summary
  statistics including titles, checkouts, holds,
  and borrowers.
• Traffic Reports View traffic reports from the
  past 3 calendar months.

44
Reactivate a Download

• A borrower might report
• A missing download button.
• A download error.
• Why does this happen?
• Adobe eBooks A license can be downloaded one
  time during a single lending period.
• OverDrive Video A license can be downloaded two
  times during a single lending period.
• OverDrive Audio Titles A license can be
  downloaded three times during a single lending
  period.
• A license for a checked out title is downloaded
  when a borrower clicks the 'download' button.

45
Reactivate a Download

• Use Content Reserve to reactivate a download
• You will need the borrower's library card number
  and title.
• Login to Content Reserve Reports Tab gt Search
  Checkouts.
• Enter the library card number. The 'Checkout
  Details' page appears.
• Click 'View' next to the title you wish to
  reactivate.
• Under 'Reactivate Checkout', enter a reason
  (required for Adobe eBooks).
• Click 'Reactivate'.
• The title can now be downloaded.

46
Fun Questions Answers
47
Fun Questions!
What is the average length of an Audiobook 'part'?
What two pieces of information are needed to
reactivate a download for a patron?
What operating systems are compatible with
OverDrive Media Console?
Do your patrons need to create a new username /
password to use your OverDrive Digital Library?
When your patrons use your OverDrive Digital
Library, which steps require Internet access?
Digital Rights What is 'collaborative play'?
48
Fun Answers!
1 hour.
The patron's library card number and the title
they want to download.
Windows 98 SE, ME, 2000, XP, Vista.
No. All you need is your valid library card
number!
Internet access is needed to browse, search,
check out, and download. Once the titles are on
your patrons' computers, they can be enjoyed
without access to the Internet.
File sharing.
49
Next Steps
50
Promotional Materials

• We'll help you promote your site!
• Business cards.
• Bookmarks.
• Brochures.
• Shelf talkers.
• Posters.
• Press Releases.
• Web link from your Home Page.
• MARC records for your catalog.
• Programming and events.

51
Gear2Go

• Affordable, durable, and easy-to-use portable
  devices by Creative Labs.
• Provide librarians and staff with portable
  devices.
• Discounted prices to fit your budget.
• Staff can help increase interest in your digital
  collection by demonstrating digital media
  options.
• For more information, contact OverDrive's Joe
  Dickinson at jdickinson_at_overdrive.com.

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Join the DLR Wiki

• The DLR Wiki is an online forum for the OverDrive
  community to share information related to the use
  of download digital media.
• Topics include Collection Development, Promoting
  Your Digital Library, a Publisher and Content
  Wish list, Training Materials and Practices, and
  much more!
• The Wiki is designed for collaboration, in which
  everyone can edit and update pages.
• To request an invitation, email
  partnerservices_at_overdrive.com.

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Next Steps

• Watch for our follow-up email.
• Visit your OverDrive Digital Library. Check out
  and download titles.
• Check out OverDrive's Training Resources.
• Need help? Email us support_at_libraryreserve.com.