AGIFORS 2003

1
AGIFORS 2003

• Chris Serafin
• Vice-President

2
Who is Sabre Holdings?
A world leader in travel commerce, retailing
travel products and providing distribution and
technology solutions for the travel industry.
3
Sabre Holdings Businesses
4
Sabre Holdings Fast Facts

• Industry leader in multiple travel channels
• Revenues of 2.06 billion in 2002
• SP 500 company
• NYSETSG
• Headquarters in Dallas/Fort Worth, Texas
• 6,500 employees in 45 countries

5
Sabre Holdings Worldwide
Top 10 Largest Offices (approximate employee
numbers)
1. Dallas/Fort Worth (3,380) 2. San Antonio
(600) 3. Clintwood, VA (235) 4. Plains, PA
(222) 5. London (210) 6. San Francisco
(145) 7. Tulsa (140) 8. Sydney (125) 9. New
York (105) 10. Sao Paulo (100)
5
4
7
6
9
1
3
2
10
8
6
Recent Mergers and Acquisitions
April 2002 Completes buy-in of all publicly
heldTravelocity shares March 2002 Travelocity
acquires Site59 January 2002 Acquires David R.
Bornemann Associates April 2001 Sabre Holdings
purchases Sabre Pacific travel distribution
business October 2000 Acquires GetThere and
combines withSabre Business Travel Solutions
unit August 2000 Acquires Ireland-based
Gradient Solutions July 2000 Acquires 51
stake in Germany-basedDillon Communications
Systems March 2000 Merges Travelocity and
Preview Travelto create Travelocity.com
7
Sabre Airline Solutions

• Airline Products and Services
• Provides a broad rangeof software solutionsto
  airlines
• Reservations andDeparture Control
• Supports criticalairline functions sales,
  distributionand daily operations
• Hosts more than 70 airlines
• Consulting
• Focused industry experts to helpairlines achieve
  optimum results

Sabre Airline Solutions
Airline Reservations
Flight Operations
BusinessProcessManagement
Loyalty ManagementMarket Dataand Analysis
CargoManagement
Solutions atthe Airport
Planning and Scheduling
Maintenance and Engineering
Dining and Cabin Services
Crew Management
Fares Management and Revenue Management
Finance Systems
8
Sabre Crew Management Products

• Solutions for all airline segments
• Very Small (1-15 Aircraft)
• Small Airline (16 30 Aircraft)
• Medium Airline (31-100 Aircraft)
• Large Airline (101-200 Aircraft)
• Mega Airline ( 201 Aircraft)
• End-to-End Solution
• Long term Planning, Pairing Optimization,
  Scheduling, Tracking
• Integral part of Sabres SOC solution
• Integration with Sabre Qik reservation products
• Standard as well as eMergo (ASP) solutions

9
Sabre eMergo Solutions
eMergoPortal
Data Center
Firewall
DedicatedNetwork Line
Customer Data
Internet
eMergo Servers
Communications between desktop and data center

• Flexible, Reliable Access
• Via a dedicated circuit or over the Internet
• Applications developed specifically for
  airlines by Sabre Airline Solutions
• Application access 24/7 with uptime
  availability at 98

• Secure Access
• Multifirewall protection
• Password-protected access to eMergo portal
• Customer and individual user identification
  required
• Single sign on

• Data Integrity
• Secure, world-class facility managed by data
  center experts
• SSL data encryption
• System redundancy

• Benefits
• Scalable solution that lowers total cost of
  ownership
• Quicker ROI due to shorter implementation
  cycle
• Capital conservation due to reduced upfront
  expenditure
• More flexible use of IT staff and data
  center
• Airline can focus on core competencies

10
Sabre Investment and Products Direction

• Continued Sabre investment to maintain the
  leadership position
• More than 10M investment between 1999 - 2001
• 5M investment in 2002
• 4.5M investment in 2003
• Key 2003 investment highlights include
• Released Pairing Optimizer on PCs
• Crew Recovery / Integrated Operations Recovery
• Trip Trade functionality
• Contact less crew check-in functionality
• Enhanced alerts module

11
Current Customers
United States
Spirit Airlines Trans Meridian Trans
States USA3000 US Airways World
Airways Canada Air Canada Jazz Air Canada Zip Air
Georgian CanJet CargoJet WestJet SkyService Intern
ational AeroLitoral Air Jamaica Air Malta Air New
Zealand AeroPostal Avior (Venezuela)
Frontier Airlines Gemini Air Cargo Great Lakes
Aviation Gulfstream International Horizon
Airlines Hawaiian Airlines JetBlue Airways Mesa
Airlines Mesaba Aviation Midway Airlines Midwest
Express North American Ozark Airlines Pace
Airlines PanAm Piedmont Planet Airways PSA Ryan
International Shuttle America Skyway
Airlines SkyWest Airlines
AirTran Airways Air Midwest Air
Wisconsin Airborne Express Allegheny
Airlines America West Airlines American Trans
Air AMR Eagle Atlantic Southeast Atlantic
Coast Boston Maine Airways Capital
Cargo Chautauqua Colgan Air Comair Continental
Express Champion Air DHL Airways Evergreen
International Falcon Air Freedom Airways
12
Current Customers
International
Bahamasair Britannia Airways British
Midlands BWIA Cathay Pacific China Airlines
China Southern Ethiopian Airlines Freedom Air
Gulf Air Korean Air Laker Bahamas Singapore
Airlines TSA Air Marshals Varig Virgin Blue
13
Please visit us Fifth Avenue Suite