OMS 101

1
OMS 101

• How to survive implementing a new Outage
  Management System

Dave Blew Public Service Electric Gas Newark, NJ
2
PSEG

• 1.9 million electric customers
• System peak 9,500 MW
• 4 operating divisions along corridor from New
  York to Philadelphia
• 1,400 square miles
• 75 of population
• 2,317 distribution circuits (4/13kV)
• 540 sub-transmission circuits (26/69kV)

3
OMS Products Installed

• Major components from M3i
• Call Management (Pragma Up)
• Connected Circuit Model (Pragma Line)
• Switching (Pragma Switch)
• Dispatching (Pragma CAD)
• Reporting (Pragma Proof)
• Remote Use (Pragma Web)

4
Contractors

• M3i OMS application (Montreal, Quebec)
• ESRI GIS vendor (Redlands, CA)
• Minor Minor - application developer
• ASI - data conversion
• CAI CIS interface
• DAQ SCADA interface
• COE Change management contractor
• Performance Edge training materials
• Walkabout Mobile Data Terminals (MDTs)
• Verizon CDPD RF service to MDTs

5
Benefits

• Improved operations and dispatching
• Less paperwork - direct feed from CIS
• Better information back to customer
• More details on each outage event
• Improved storm management
• Graphical data display

6
Critical Issues

• Project scope
• Resource drain
• Connected Model completion
• Transition period
• Expectations of senior management
• Training (do not short change)
• Implementing at the same time as NJ BPU releases
  formal reliability standards

7
Recommendations

• Get the connected model right
• Set expectations of executives early on
• Plan for transition period
• Do not under estimate stake holder management all
  throughout project

8
Questions