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AVID Commerce Overview

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Page one, 'top of page' results for targeted search terms on major search engines ... promotion with online voting (think American Idol) and viral marketing elements ... – PowerPoint PPT presentation

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Title: AVID Commerce Overview


1
  • AVID Commerce Overview
  • - History and Context
  • - Technology and Process
  • - Case Study and Macro Trends

2
AVID Commerce Development and Proof of Concept
  • Using FurnitureFind.com as an eCommerce
    laboratory the principals developed an Advanced
    Vertically Integrated Dialectic (AVID) process
    with supporting technologies for optimizing site
    visibility, usability, functionality, technical
    performance and (ultimately) sales conversion
  • AVID Commerce was the engine driving long-term
    sales growth and a source of defensible,
    sustainable competitive advantage

3
Industry Leading External Link Infrastructure
Benchmarks
  • AVID Commerce processes created over 100,000 high
    relevancy external links on major search
    platforms
  • The online equivalent to location, location,
    location

4
Top Search Engine Visibility
5
Industry Leading Unique Visitor Benchmarks
  • AVID Commerce processes delivered nearly a
    million targeted visitors monthly - topping
    multinational competitors

6
Customer Confidence Metric and Long-Term Sales
Growth
This chart shows the total
  • Building a great brand takes more than top line
    sales growth its about keeping your promises
    and serving customers well

7
National Media Coverage Builds Brand Recognition
and Equity
Company wins Inc.500 Award in 2003 among fastest
growing private companies in America with 1,003
growth rate between 1998 and 2002
8
AVID Commerce Proprietary Technology and Process
  • AVID Commerce context
  • Principals launched and grew FurnitureFind.com to
    leadership position in its industry group
  • Sold company to VC investors in 2003
  • Principals launch e-business consultancy
  • Continue development of AVID Commerce
    technologies for development and marketing of
    high performance web properties

AVID Commerce facilities in Buchanan, Michigan
9
AVID Commerce Overview
  • AVID Commerce is a technology and process for web
    site creation and marketing that integrates
    keyword discovery and analysis, organic search
    visibility elements, customer targeting and
    behavior, coupled with merchandising
    intelligence, site navigation, functionality, and
    usability factors, in the strategic business
    context

10
Advanced Vertically Integrated Dialectic
An Alternative View of the Internet
  • High search visibility is achieved based on an
    alternative (advanced) view of the Internets
    topography and the way in which search engines
    function as the primary operating system of the
    Internet
  • This alternative (more complex 3D) view of the
    Internet (see artists conception above)
    contrasts with the standard 2D Internet
    topography map assumptions (below)
  • AVID Commerce leverages a ten year knowledge base
    with site architecture designed to insure high
    visibility SERPs in current and future search
    algorithm configurations

11
Advanced Vertically Integrated Dialectic
Website Traffic is Only the Beginning
  • The AVIDcommerce process is vertically
    integrated, encompassing the total customer
    acquisition, sales conversion and customer
    retention process as an opportunity engine that
    fuels growth
  • Brutal reality Buying website traffic does not
    insure sales or success
  • Vertical integration maximizes the value of every
    site visitor by tuning the engine for optimum
    performance
  • Better technical performance (load time fewer
    site errors etc .)
  • Improved functionality and usability
  • More intuitive navigability
  • Better customer experience
  • Clearer communication of USP

Company Resources (Capital-Human-IP) are the
Inputs
Improved Market Share, Profitable Sales Growth
and Increased Brand Equity are the Ultimate
Outputs
12
Advanced Vertically Integrated Dialectic
Commerce Its Not Plug and Play
  • Dialectic (in our use of the term) refers to the
    development of a thesis, anti-thesis and
    synthesis for implementing AVID Commerce
    technologies to an existing business model with
    increasing efficiency over time
  • Its not a matter of just plug and play in the
    rapidly changing online world
  • The AVID Commerce dialectic process incorporates
    ongoing analysis of all keyword, site and
    customer interaction data to improve the business
    model
  • Both technical aspects and underlying business
    objectives are monitored and adjusted working
    with key stakeholders
  • The AVID Commerce Dialectic process supports
    business objectives through
  • Improved Site Visibility
  • Improved Sales Conversion
  • Lower Cost of Customer Acquisition
  • Increased Brand Equity

The AVID Commerce process includes vital feedback
loops to allow ongoing tuning of multiple site
elements to improve sales conversion while
lowering costs over time
13
Brand Positioning
  • Site development by AVID Commerce

14
Targeting Niche Markets
  • Site development by AVID Commerce

15
Ease of Navigation
Site development by AVID Commerce
16
Superior Functionality and Site Tooling
Site development by AVID Commerce
17
Industry Leadership
Site development by AVID Commerce
18
AVID Commerce Case Study WorkingPerson.com
  • Working Persons Store a well established,
    regional multi-channel, work apparel and footwear
    niche retailer
  • WorkingPerson.com added in 2002 grows to
    deliver 23 of total revenue by 2004
  • WPS management recognizes potential to grow
    online channel
  • NMV engaged in 2005 to build eCommerce site
    comprehensive analysis undertaken of market
    space, primary competitors, customers, available
    resources, USP and business strategy
  • NMV applies AVID Commerce technologies and
    infrastructure to deliver significant
    improvements in
  • Visibility across search platforms
  • Technical performance
  • Internal navigation
  • Functionality and usability
  • Merchandising
  • Sales conversion

WorkingPerson.com as it appeared in early 2005
a better than average eCommerce site delivering
23 of the companys total revenue
19
Building External Link Infrastructure
March 06
20
Building External Link Infrastructure
Sept 06
21
Building External Link Infrastructure
January 07 external links just are one of over
100 elements that determine a sites Google
search relevancy and page results
22
External Link Graphic Representation (Google eye
view)
23
Top Search Results on Major Search Engine
Platforms
Page one, top of page results for targeted
search terms on major search engines
24
Customer Centric Voice
25
Effective Presentation
26
Community and POV
27
Intuitive Design for Ease of Use
28
Trustworthy Context
29
Adoption of Appropriate Technologies
Pushing the Online Marketing Envelope With Video,
Chat, Click to Call, Rapid Response e-Mail, Blogs
and Forums
AVID Commerce created this user generated video
promotion with online voting (think American
Idol) and viral marketing elements
30
Measurable Results
  • Multiple site performance improvements
  • Site Usability upgrades
  • Load times cut 1.1 second
  • Top 20 percentile web wide
  • Navigation upgrades
  • Dynamic Imaging upgrades
  • Product Reviews added
  • Instant Messaging upgrades
  • Page Views avg. 20/visit
  • Sales conversion ratios exceed Internet 100
    average metrics
  • 3 to 5 point increase in Page Rank site wide
  • Exponential traffic growth
  • Significant sales growth
  • 6X increase in first six months over same period
    in prior year

AVID Commerce WorkingPerson.com 2.0
31
WorkingPerson.com Growth and Industry Leadership
Recognized
  • WorkingPerson.com named 2006 50 Companies to
    Watch in Michigan
  • Webby Award Honoree 2006
  • Fastest growing Carhartt retailer in America in
    2006
  • 2006 Indiana Excellence Gold Award winner in
    Technology category
  • WPS picked as finalist for 2007 Inc 500
  • WPS exec to speak at Internet Retailer
    Conference, July 2007 San Jose
  • WPS finalist 2007 Internet Retailer 500

A look at current macro trends online
32
The Future is Now
33
Macro Trends Top Search Engine Positioning
Increasingly Important
March 13, 2007 Wall Street Journal
34
Macro Trends Traditional Media is Fading
As other media channels fade, the importance of
the Internet as the most effective (in some
demographics the only) way to reach and
communicate with targeted consumers continues to
grow
35
Macro Trends Internet Ad Spending is Accelerating
Based upon the nearly immediate ROI created by
Search Engine Marketing, pricing for Internet
advertising is undergoing expansion based upon
the forces of supply and demand Advertising
dollars continue to flow away from less targeted,
less trackable traditional media As paid search
rates increase, AVID provides a critical
competitive advantage based upon the ability to
consistently reach customers with pure organic
search at the apex of the itch cycle
36
Macro Trends The Internet as the Dominant
Information Source
The majority of wired adults use the Internet as
their primary source for product information The
ability to target highly desirable demographic
segments with above average household income
exists through the Internet channel
37
Macro Trends Retail eCommerceContinues to Grow
at Rapid Pace
  • Annual growth in retail eCommerce projected to
    exceed 18 through 2009

38
Managing the Online Marketing Process is
Challenging
Some 40 of online marketers are already
outsourcing all or part of their online marketing
function Effective online marketing requires an
understanding of a unique set of disciplines
distinct from traditional media expertise
39
Summary
  • AVID Commerce is a technology and process that
    integrates keyword discovery and analysis,
    natural search visibility elements, customer
    targeting and behavior, coupled with
    merchandising intelligence, site navigation,
    functionality, and usability factors, all in the
    larger business context
  • AVID Commerce is a proven enabling technology
    capable of delivering significant eCommerce
    performance gains when applied to an appropriate
    business model or a business serving a niche
    market necessary conditions include
  • Market opportunity
  • Competitive advantage
  • Available resources
  • Strategic intent
  • AVID Commerce marketing services provide the
    technology and experience to help a business to
    reach its target customers present its offering
    in a clear, compelling way, and smooth the path
    to improved sales conversion, while lowering the
    cost of customer acquisition over time

40
AVID Commerce Strategy First
  • An AVID Commerce engagement starts with an
    analysis of the clients e-business in the
    context of the intended market, its customers,
    its primary direct competitors, available
    resources and its strategic intent
  • Based on the outcome of this analysis, a plan is
    developed to optimize the companys e-business
    strategy using the AVID Commerce platform
  • Key metrics are baselined
  • Implementation schedule agreed upon
  • Key-word and marketing discovery phase launched
  • Site development begins
  • It is important to acknowledge that the
    competitive realities of a given marketplace
    and/or a companys resource limitations may
    preclude an AVID Commerce engagement

41
AVID Commerce Services Support Long-Term Growth

AVID Commerce Web Site Development (the
foundation) Ongoing marketing support (the
superstructure) AVID Web Directory Services
AVID Data Feed Marketing AVID SEO
Marketing AVID SEM Marketing AVID
Database Marketing AVID Comparison Shopping
Engine Services AVID Flash/Video Development
and Marketing
42
Multiple Content Management Tools
The AVID Commerce platform includes easy-to-use
tools to allow clients to manage their content
from drop box and checklist driven screens no
expensive programmers required
43
Multiple Content Management Tools
The AVID Commerce platform includes easy-to-use
tools to allow clients to manage their content
from drop box and checklist driven screens no
expensive programmers required
44
Multiple Content Management Tools
The AVID Commerce platform includes easy-to-use
tools to allow clients to manage their content
from drop box and checklist driven screens no
expensive programmers required
45
Multiple Content Management Tools
The AVID Commerce platform includes easy-to-use
tools to allow clients to manage their content
from drop box and checklist driven screens no
expensive programmers required
46
Stephen Antisdel eBusiness
Analyst
  • Mr. Stephen Antisdel is the companys lead AVID
    Commerce eBusiness Strategy analyst and Managing
    Director
  • Mr. Stephen Antisdel earned an MBA from Leicester
    University, (England www.le.ac.uk), and has
    completed the Center for Strategic Planning
    program in conjunction with Michigan State
    University he serves as an Adjunct Professor at
    Indiana Institute of Technologys College of
    Professional Studies
  • Stephen Antisdel was a co-founder and the former
    CEO of FurnitureFind Corporation following the
    sale of the company to a venture capital group,
    he was a co-founder and is the Managing Partner
    of North Main Ventures, LLC,
  • His business innovations have been covered by
    Business Week, The Wall Street Journal, Investors
    Business Daily, Business 2.0, Newsweek, Furniture
    World, Furniture/Today, InFurniture, and National
    Public Radio
  • Picked as an "Inc. 500" CEO in 2003, he is a
    noted speaker, sharing his perspectives with
    Hewlett-Packard (Palo Alto), the International
    Conference of Better Business Bureaus
    (Nashville), the Consumer Electronics
    Manufacturers Association (Dallas), IQC
    Conferences (London and Atlanta), and is
    scheduled to speak at the Internet Retailer 2007
    Conference in San Jose on June 6

47
Jeffrey Antisdel AVID Commerce Technologist
  • Mr. Jeffrey Antisdel currently leads the
    companys research, development and application
    of AVID Commerce technologies and processes
  • Mr. Jeffrey Antisdel attended Grand Valley State
    College in Allendale, Michigan, and was the
    founding General Partner and lead research
    analyst of D.R. Partners, Limited Partnership, a
    biotechnology hedge fund focused upon the
    development of Interleukin II. Through Mr.
    Antisdel's research activities and investment
    stewardship, D.R. Partners achieved a 20 fold
    return on behalf of the Fund
  • Mr. Jeffrey Antisdel served as Chairman and Chief
    Executive Officer of the Nevada Energy Company, a
    NASDAQ listed independent utility engaged in the
    development, financing, construction and
    operation of geothermal and wind power facilities
    in Nevada and California, jointly securing over
    80 million in debt, equity, construction and
    project financing through 1995
  • As a co-founder of FurnitureFind.com, Mr. Jeffrey
    Antisdels aptitude for technology was leveraged
    in his role as primary architect of the
    AVIDcommerce technologies and processes that
    helped drive the companys long-term growth and
    success

48

Proximity and Contact Info
  • 5 minutes to US 31
  • 10 minutes to I-80/90 (toll-road)
  • 12 minutes to Niles and Amtrak
  • 15 minutes to South Bend Regional Airport
  • 25 minutes to Benton Harbor/ St. Joseph
  • 60 minutes to Kalamazoo
  • 90 minutes to the Chicago Loop

Chicago
South Bend
AVID Commerce 15198 N. Main Street Buchanan,
Michigan 49107 Ph 269-362-1957
email stephen_at_avidcommerce.com
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