Title: AVID Commerce Overview
1- AVID Commerce Overview
- - History and Context
- - Technology and Process
- - Case Study and Macro Trends
2AVID Commerce Development and Proof of Concept
- Using FurnitureFind.com as an eCommerce
laboratory the principals developed an Advanced
Vertically Integrated Dialectic (AVID) process
with supporting technologies for optimizing site
visibility, usability, functionality, technical
performance and (ultimately) sales conversion - AVID Commerce was the engine driving long-term
sales growth and a source of defensible,
sustainable competitive advantage
3Industry Leading External Link Infrastructure
Benchmarks
- AVID Commerce processes created over 100,000 high
relevancy external links on major search
platforms - The online equivalent to location, location,
location
4Top Search Engine Visibility
5Industry Leading Unique Visitor Benchmarks
- AVID Commerce processes delivered nearly a
million targeted visitors monthly - topping
multinational competitors
6Customer Confidence Metric and Long-Term Sales
Growth
This chart shows the total
- Building a great brand takes more than top line
sales growth its about keeping your promises
and serving customers well
7National Media Coverage Builds Brand Recognition
and Equity
Company wins Inc.500 Award in 2003 among fastest
growing private companies in America with 1,003
growth rate between 1998 and 2002
8AVID Commerce Proprietary Technology and Process
- AVID Commerce context
- Principals launched and grew FurnitureFind.com to
leadership position in its industry group - Sold company to VC investors in 2003
- Principals launch e-business consultancy
- Continue development of AVID Commerce
technologies for development and marketing of
high performance web properties
AVID Commerce facilities in Buchanan, Michigan
9AVID Commerce Overview
- AVID Commerce is a technology and process for web
site creation and marketing that integrates
keyword discovery and analysis, organic search
visibility elements, customer targeting and
behavior, coupled with merchandising
intelligence, site navigation, functionality, and
usability factors, in the strategic business
context -
10Advanced Vertically Integrated Dialectic
An Alternative View of the Internet
- High search visibility is achieved based on an
alternative (advanced) view of the Internets
topography and the way in which search engines
function as the primary operating system of the
Internet - This alternative (more complex 3D) view of the
Internet (see artists conception above)
contrasts with the standard 2D Internet
topography map assumptions (below) - AVID Commerce leverages a ten year knowledge base
with site architecture designed to insure high
visibility SERPs in current and future search
algorithm configurations
11Advanced Vertically Integrated Dialectic
Website Traffic is Only the Beginning
- The AVIDcommerce process is vertically
integrated, encompassing the total customer
acquisition, sales conversion and customer
retention process as an opportunity engine that
fuels growth - Brutal reality Buying website traffic does not
insure sales or success - Vertical integration maximizes the value of every
site visitor by tuning the engine for optimum
performance - Better technical performance (load time fewer
site errors etc .) - Improved functionality and usability
- More intuitive navigability
- Better customer experience
- Clearer communication of USP
Company Resources (Capital-Human-IP) are the
Inputs
Improved Market Share, Profitable Sales Growth
and Increased Brand Equity are the Ultimate
Outputs
12Advanced Vertically Integrated Dialectic
Commerce Its Not Plug and Play
- Dialectic (in our use of the term) refers to the
development of a thesis, anti-thesis and
synthesis for implementing AVID Commerce
technologies to an existing business model with
increasing efficiency over time - Its not a matter of just plug and play in the
rapidly changing online world - The AVID Commerce dialectic process incorporates
ongoing analysis of all keyword, site and
customer interaction data to improve the business
model - Both technical aspects and underlying business
objectives are monitored and adjusted working
with key stakeholders - The AVID Commerce Dialectic process supports
business objectives through - Improved Site Visibility
- Improved Sales Conversion
- Lower Cost of Customer Acquisition
- Increased Brand Equity
The AVID Commerce process includes vital feedback
loops to allow ongoing tuning of multiple site
elements to improve sales conversion while
lowering costs over time
13Brand Positioning
- Site development by AVID Commerce
14Targeting Niche Markets
- Site development by AVID Commerce
15Ease of Navigation
Site development by AVID Commerce
16Superior Functionality and Site Tooling
Site development by AVID Commerce
17Industry Leadership
Site development by AVID Commerce
18AVID Commerce Case Study WorkingPerson.com
- Working Persons Store a well established,
regional multi-channel, work apparel and footwear
niche retailer - WorkingPerson.com added in 2002 grows to
deliver 23 of total revenue by 2004 - WPS management recognizes potential to grow
online channel - NMV engaged in 2005 to build eCommerce site
comprehensive analysis undertaken of market
space, primary competitors, customers, available
resources, USP and business strategy - NMV applies AVID Commerce technologies and
infrastructure to deliver significant
improvements in - Visibility across search platforms
- Technical performance
- Internal navigation
- Functionality and usability
- Merchandising
- Sales conversion
WorkingPerson.com as it appeared in early 2005
a better than average eCommerce site delivering
23 of the companys total revenue
19Building External Link Infrastructure
March 06
20Building External Link Infrastructure
Sept 06
21Building External Link Infrastructure
January 07 external links just are one of over
100 elements that determine a sites Google
search relevancy and page results
22External Link Graphic Representation (Google eye
view)
23Top Search Results on Major Search Engine
Platforms
Page one, top of page results for targeted
search terms on major search engines
24Customer Centric Voice
25Effective Presentation
26Community and POV
27Intuitive Design for Ease of Use
28Trustworthy Context
29Adoption of Appropriate Technologies
Pushing the Online Marketing Envelope With Video,
Chat, Click to Call, Rapid Response e-Mail, Blogs
and Forums
AVID Commerce created this user generated video
promotion with online voting (think American
Idol) and viral marketing elements
30Measurable Results
- Multiple site performance improvements
- Site Usability upgrades
- Load times cut 1.1 second
- Top 20 percentile web wide
- Navigation upgrades
- Dynamic Imaging upgrades
- Product Reviews added
- Instant Messaging upgrades
- Page Views avg. 20/visit
- Sales conversion ratios exceed Internet 100
average metrics - 3 to 5 point increase in Page Rank site wide
- Exponential traffic growth
- Significant sales growth
- 6X increase in first six months over same period
in prior year
AVID Commerce WorkingPerson.com 2.0
31WorkingPerson.com Growth and Industry Leadership
Recognized
- WorkingPerson.com named 2006 50 Companies to
Watch in Michigan - Webby Award Honoree 2006
- Fastest growing Carhartt retailer in America in
2006 - 2006 Indiana Excellence Gold Award winner in
Technology category - WPS picked as finalist for 2007 Inc 500
- WPS exec to speak at Internet Retailer
Conference, July 2007 San Jose - WPS finalist 2007 Internet Retailer 500
A look at current macro trends online
32The Future is Now
33Macro Trends Top Search Engine Positioning
Increasingly Important
March 13, 2007 Wall Street Journal
34Macro Trends Traditional Media is Fading
As other media channels fade, the importance of
the Internet as the most effective (in some
demographics the only) way to reach and
communicate with targeted consumers continues to
grow
35Macro Trends Internet Ad Spending is Accelerating
Based upon the nearly immediate ROI created by
Search Engine Marketing, pricing for Internet
advertising is undergoing expansion based upon
the forces of supply and demand Advertising
dollars continue to flow away from less targeted,
less trackable traditional media As paid search
rates increase, AVID provides a critical
competitive advantage based upon the ability to
consistently reach customers with pure organic
search at the apex of the itch cycle
36Macro Trends The Internet as the Dominant
Information Source
The majority of wired adults use the Internet as
their primary source for product information The
ability to target highly desirable demographic
segments with above average household income
exists through the Internet channel
37Macro Trends Retail eCommerceContinues to Grow
at Rapid Pace
- Annual growth in retail eCommerce projected to
exceed 18 through 2009
38Managing the Online Marketing Process is
Challenging
Some 40 of online marketers are already
outsourcing all or part of their online marketing
function Effective online marketing requires an
understanding of a unique set of disciplines
distinct from traditional media expertise
39Summary
- AVID Commerce is a technology and process that
integrates keyword discovery and analysis,
natural search visibility elements, customer
targeting and behavior, coupled with
merchandising intelligence, site navigation,
functionality, and usability factors, all in the
larger business context - AVID Commerce is a proven enabling technology
capable of delivering significant eCommerce
performance gains when applied to an appropriate
business model or a business serving a niche
market necessary conditions include - Market opportunity
- Competitive advantage
- Available resources
- Strategic intent
- AVID Commerce marketing services provide the
technology and experience to help a business to
reach its target customers present its offering
in a clear, compelling way, and smooth the path
to improved sales conversion, while lowering the
cost of customer acquisition over time -
40AVID Commerce Strategy First
- An AVID Commerce engagement starts with an
analysis of the clients e-business in the
context of the intended market, its customers,
its primary direct competitors, available
resources and its strategic intent - Based on the outcome of this analysis, a plan is
developed to optimize the companys e-business
strategy using the AVID Commerce platform - Key metrics are baselined
- Implementation schedule agreed upon
- Key-word and marketing discovery phase launched
- Site development begins
- It is important to acknowledge that the
competitive realities of a given marketplace
and/or a companys resource limitations may
preclude an AVID Commerce engagement
41AVID Commerce Services Support Long-Term Growth
AVID Commerce Web Site Development (the
foundation) Ongoing marketing support (the
superstructure) AVID Web Directory Services
AVID Data Feed Marketing AVID SEO
Marketing AVID SEM Marketing AVID
Database Marketing AVID Comparison Shopping
Engine Services AVID Flash/Video Development
and Marketing
42Multiple Content Management Tools
The AVID Commerce platform includes easy-to-use
tools to allow clients to manage their content
from drop box and checklist driven screens no
expensive programmers required
43Multiple Content Management Tools
The AVID Commerce platform includes easy-to-use
tools to allow clients to manage their content
from drop box and checklist driven screens no
expensive programmers required
44Multiple Content Management Tools
The AVID Commerce platform includes easy-to-use
tools to allow clients to manage their content
from drop box and checklist driven screens no
expensive programmers required
45Multiple Content Management Tools
The AVID Commerce platform includes easy-to-use
tools to allow clients to manage their content
from drop box and checklist driven screens no
expensive programmers required
46Stephen Antisdel eBusiness
Analyst
- Mr. Stephen Antisdel is the companys lead AVID
Commerce eBusiness Strategy analyst and Managing
Director - Mr. Stephen Antisdel earned an MBA from Leicester
University, (England www.le.ac.uk), and has
completed the Center for Strategic Planning
program in conjunction with Michigan State
University he serves as an Adjunct Professor at
Indiana Institute of Technologys College of
Professional Studies - Stephen Antisdel was a co-founder and the former
CEO of FurnitureFind Corporation following the
sale of the company to a venture capital group,
he was a co-founder and is the Managing Partner
of North Main Ventures, LLC, - His business innovations have been covered by
Business Week, The Wall Street Journal, Investors
Business Daily, Business 2.0, Newsweek, Furniture
World, Furniture/Today, InFurniture, and National
Public Radio - Picked as an "Inc. 500" CEO in 2003, he is a
noted speaker, sharing his perspectives with
Hewlett-Packard (Palo Alto), the International
Conference of Better Business Bureaus
(Nashville), the Consumer Electronics
Manufacturers Association (Dallas), IQC
Conferences (London and Atlanta), and is
scheduled to speak at the Internet Retailer 2007
Conference in San Jose on June 6
47Jeffrey Antisdel AVID Commerce Technologist
- Mr. Jeffrey Antisdel currently leads the
companys research, development and application
of AVID Commerce technologies and processes - Mr. Jeffrey Antisdel attended Grand Valley State
College in Allendale, Michigan, and was the
founding General Partner and lead research
analyst of D.R. Partners, Limited Partnership, a
biotechnology hedge fund focused upon the
development of Interleukin II. Through Mr.
Antisdel's research activities and investment
stewardship, D.R. Partners achieved a 20 fold
return on behalf of the Fund - Mr. Jeffrey Antisdel served as Chairman and Chief
Executive Officer of the Nevada Energy Company, a
NASDAQ listed independent utility engaged in the
development, financing, construction and
operation of geothermal and wind power facilities
in Nevada and California, jointly securing over
80 million in debt, equity, construction and
project financing through 1995 - As a co-founder of FurnitureFind.com, Mr. Jeffrey
Antisdels aptitude for technology was leveraged
in his role as primary architect of the
AVIDcommerce technologies and processes that
helped drive the companys long-term growth and
success
48 Proximity and Contact Info
-
- 5 minutes to US 31
- 10 minutes to I-80/90 (toll-road)
- 12 minutes to Niles and Amtrak
- 15 minutes to South Bend Regional Airport
- 25 minutes to Benton Harbor/ St. Joseph
- 60 minutes to Kalamazoo
- 90 minutes to the Chicago Loop
Chicago
South Bend
AVID Commerce 15198 N. Main Street Buchanan,
Michigan 49107 Ph 269-362-1957
email stephen_at_avidcommerce.com