Principles for Success: Two Years with Argos

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Principles for SuccessTwo Years with Argos
Bob Hughes Application Support Manager
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About the District

• Anaheim, California (site of Summit 2008!)
• Cypress College (13,000)
• Fullerton College (20,000)
• School of Continuing Education (36,000)

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About Me

• BA 1987 Washington State University
• MBA 2000 Cal State University Fullerton
• 13 years Higher Education Experience (Whittier
  College, Cal Poly Pomona, North Orange)
• NOCCCD since November 2004

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Principle 1 Remember the Turtle

• If you want to make any progress, youve got to
  stick your neck out!

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The E-mail that Started it All
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A Quick Process

• Software Demo January 2005
• Presentation to Banner Steering February 2005
• Purchased March 2005
• Went live on Version 1.x

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Keys to our rapid adoption

• Already had a good relationship with Evisions
• Promised to alleviate local desktop issues caused
  by previous reporting system (MS Access)
• Finance staff were strong supporters
• I said that District IS would take over
  developing reports for the campuses

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Principle 2 Everything Needs A Home
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The Reporting Central Website

• Simple website using FrontPage (R.I.P.)
• Based off the Project template
• Finished in less than a week
• Internal network
• Documentation about Argos, Banner Tables and
  Views, Training materials, Schedule, Sign-up
• Reporting Central

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Principle 3 Cast A Wide Net

• It takes 250 tons of ore to find a rough diamond
  large enough and fine enough to cut into a
  1-carat gemstone.

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Training for All

• We developed two 2-hour training classes an
  End Users class and a Power Users class
• Prerequisite for the End Users class was Banner
  Navigation
• Power Users Class open to anyone who completed
  the End Users class
• Classes held weekly for first 6 months starting
  April 2005
• Over 350 staff members trained

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Training for All (cont.)

• About 75 took the Power Users class
• Use it or lose it Designer access removed
  after 120 days
• Only a handful outside District IS still have
  Designer access

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Principle 4 Dont ignore the details
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Details to think about

• How to communicate to your Argos Users?
• List Serve sign-up is part of the account
  creation process
• Will auto-updates work in your environment?
• Locked-down PCs cant install new CAB files
• How will you do security?
• Our approach Mirror Banner Security as much as
  possible
• Much of the data in Banner (validation tables,
  catalog, schedule) doesnt need to be locked down
• How can you leverage Schedule and Delivery?

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A Guided Tour of Argos at NOCCCD
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Things we hope to see in the future

• Hyperlink to documentation on the form
• Search, tagging capability in Argos
• SSO through Luminis
• Audit of user access

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The Principles Summarized

• Remember the Turtle
• Everything Needs a Home
• Cast a Wide Net
• Dont Ignore the Details

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Thank You!
(More at the Management and Strategy Track)